Our Verdict…

ePRO Print MIS is an ideal solution for small to medium printing companies looking for better print estimating functionality. It’s also good if you are a printer looking to expand to web-to-print operations without implementing a full eCommerce platform. In addition to estimating, this software acts as a single system for production tracking, auto-generating job tickets, inventory control, deliveries, and invoicing.

If you are a label or screen printer, ePRO Print MIS is not for you. This software is intended for Digital, Offset-Litho, and large-format printing, and it has additional functionality for Print Brokers.

9.1
Our Rating
based on our expert editorial analysis
10.0
User Rating
based on 1 user review
Best for: Small to medium-sized printing businesses with 10-100 employees and annual revenues ranging from $1 million to $10 million.
Pros:
  • Client portal to streamline web-to-print services
  • Full warranty on software
  • Regular software updates
  • User-friendly and intuitive
  • Wide range of third-party integrations
Cons:
  • High cost to start might price out smaller printers
  • Web-to-print is not quite the same as a full eCommerce storefront
Starting Price
$1,500 /year
Price Range Learn More
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  • Developer PrintMIS
  • Client OS Windows, macOS, iOS, Android, Web
  • Deployment Cloud or On-Premises

What is ePRO Print MIS?

ePRO Print MIS is a workflow automation software that helps printing companies keep track of cost and profit, improve response time to customer queries, reduce administrative tasks, and manage their overall print operation.

Known in the printing industry for being a robust and user-friendly management information system, especially for:

  • Digital printers
  • Print brokers
  • Offset litho printers
  • Marketing agencies

These types of printing companies use ePRO for print estimating, tracking jobs, generating purchase orders, keeping stock, sending invoices, and more - without the hassle of an Excel spreadsheet or a disjointed system.

Our Ratings

Usability - 9.0 Has a responsive interface; lets users create estimates and jobs with ease; intuitive navigation between different tasks; drag and drop filtering options.
Support - 8.2 Support is available by PrintMIS agents by Zoom, phone, email, and live chat.
Features - 9.0 Easy to use print management; also includes a variety of administrative tools for generating invoices and processing sales orders; separate client portal for web-to-print services.
Security - 9.7 Customer, supplier, and other business information can be imported or exported from Excel spreadsheets in CSV format; API tool-kit available for integrating with third-party solutions; on-premise or cloud-based implementation available; user permissions control access to different features and information.
Value - 9.0 Introductory pricing plans start at $4,500 and go up from there to $30,000+ for lifetime licenses; updates are free for clients using the cloud version; there is a 14-day money-back guarantee.
Performance - 9.5 Functionality was fast and responsive; no noticeable slowness when moving between separate tasks.
Scalability - 9.2 Unlimited users; print shops can expand into web-to-print operations with this software; multiple third-party integrations are available for managing growth; additional customization available but at a cost.

Features

During our review of ePRO Print MIS, we focused on some key features related to both print management and general print shop administrative tasks:

Automated Print Estimating

Creating print quotes in ePRO is much faster than manually calculating costs. Whether you’re quoting a basic digital job or something more complex with outsourced components, the estimating engine builds everything from quantity pricing to markups in seconds. We especially liked how easy it was to duplicate past estimates and tweak them instead of starting from scratch. The built-in pricing rules helped cut down in errors and made it easier to stay consistent from estimate to estimate.

Quote and Proof Approvals

You can attach artwork and estimates directly to the jobs, which are emailed to the client. The client uses the link to review, approve, or decline the quote and attach their comments. Customers can access quotes, proofs, and order details all in one place, and their comments will update your job status instantly. This significantly improved the time it took to get quotes approved and reduced the amount of back and forth between clients.

Production Job Ticketing & Order Tracking

Approved quotes can be converted into detailed job tickets with a single click, automatically carrying over all job specs. The job tickets feed directly into the production schedule, where every stage from prepress to delivery can be tracked in real-time. You can also set email notifications that keep the team updated as jobs move through production instead of manually tracking down projects.

Web-to-Print Client Portal

Printers looking for an easy way to offer web-to-print can use ePRO Print MIS to build a client portal similar to an eCommerce-style shop. The shop is customizable to a certain degree, with the ability to add business branding and unique product categories or catalogs. Each portal or shop functions as a self-service website that clients can use to reorder frequently printed items, upload artwork, and review proofs in one place.

Clients can personalize print products like business cards, flyers, and letterheads using built-in design tools. Then once finished they can view a PDF proof of what the product will look like before sending in the order. Pricing is generated automatically, based on the customer profile and order specifications. And clients can purchase right from the portal with online payment supported at checkout.

Any orders made in the online shop will automatically be added to the Job List as if they had been made through the typical estimating process. Printers can save a lot of time on quotes by using web-to-print instead of taking calls or sorting through emails.

What Features Are Missing?

A few extra features could have improved ePRO Print MIS:

  • Mobile app: ePRO currently does not support a mobile app, so users must access the software through a web browser. While the system works great on mobile devices through the web browser, it would make quick check-ups on estimates and orders easier with a dedicated app.

Pricing Plans

Plan Pricing Features
ePRO Estimating with implementation $3,000 (1 year) Designed to cover:
  • Print estimating
  • Job tickets and tracking
  • Print broker/outsourcing
  • Invoicing and purchasing
  • Deliveries and inventory control
  • Customer and supplier management
  • Reports
ePRO without implementation $1,500 (1 year) Includes everything in the base Estimating package but users must handle implementation themselves
Lifetime license $20,000-$30,000 Includes everything in Estimating and future updates

The lifetime license allows users to make a one-time, upfront payment for ePRO. The first year of support is covered and future updates are included.

Companies looking to save on an annual subscription can opt to get ePRO without professional implementation. Written guides help users during this process, and video tutorials are in the works.

FAQ

Here are some frequently asked questions about ePRO Print MIS:

How much does ePRO Print MIS cost?

ePro Estimating with implementation costs $3,000 per year, while without implementation, it starts at $1,500 per year. Adding extra features, like job ticketing, increases the total annual price.

Does ePRO Print MIS have an app?

No, ePRO does not have a dedicated mobile app. Although it can be used on mobile devices as it is cloud-based and accessible through web browsers.

What type of printing is supported in ePRO?

ePRO Print MIS is a great fit for offset, digital, large format, brokers, and disorganized printers. ePRO Print MIS is not a good fit for label, screen, packaging, and flexographic printers.

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Summary

We recommend ePRO Print MIS to printers and brokers looking to automate print management workflow. While primarily an estimating and job tracking tool, add-ons make this software capable of generating invoices and purchase orders as well, perfect for print shops looking for an all-in-one solution. The web-to-print functionality also allows users to create their own virtual storefront for existing customers without the extra hassle of setting up a true eCommerce platform.

ePRO is intended for digital, offset, and large-format printing, so do not use this software if you are a label, screen, or packaging printer. The full version also might be redundant for businesses that already have invoicing and reporting software.

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ePRO Print MIS is a workflow automation software that helps printing companies keep track of cost and profit, improve response time to customer queries, reduce administrative tasks, and manages your overall print operation.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$1,500/year
Client OS
Windows, macOS, iOS, Android, Web
Deployment
Cloud or On-Premises

User Reviews of ePRO Print MIS

Anonymous
Overall
★★★★★
★★★★★

ePRO can keep past quotes and past work orders

August 24th, 2022 • Roles: Purchaser & End User

ePRO can keep past quotes and past work orders. You can easily add a new work order, edit a old work order and clone work orders. You can also see your profit and loss on each job as you quote it. You plug in your cost on stock, ink per sq ft, labor, speed of machine, power consumption. Once it is set up, you can see if you are losing or making money. You can also check stock as you are writing up a work order. If you don’t have enough stock, the system will let you know you need to order supplies. The system can also keep track of the sales person commission on each job. After you generate a work order, billing is a snap. Then print profit and loss sheet and turn into accounting.