Our Verdict…

We like Monday.com for its drag-and-drop interface with color-coded charts, offering ease-of-use in project management. The platform provides over 200 customizable project templates and Kanban-style boards. Additionally, its Standard plan includes flexible work views, like calendars and Gantt charts.

However, we found Monday.com’s pricing confusing, as it’s based on team size rather than per user. Additionally, Monday.com’s free plan is limited to just two users and three boards, so it may not be a viable long-term solution for growing companies.

8.5
Our Rating
based on our expert editorial analysis
10.0
User Rating
based on 5 user reviews
Best for: Small to mid-sized businesses with 10 to 250 employees and annual revenues under $50 million. It’s especially popular in the marketing, software development, and IT sectors. Its free plan is best for individuals and very small teams.
Not a good fit for: Freelancers or solopreneurs. The pricing structure can be expensive for smaller teams with limited budgets. Monday.com is geared more toward workflow management than large-scale project management.
Pros:
  • Free for up to 2 seats (Individual)
  • Integrates with Google Workspace and Slack
  • Multiple views (Calendar, chart, files, Kanban, map, and timeline)
  • 200+ customizable project templates
Cons:
  • Pricing based on team size rather than per user
  • Time tracking only available in Pro plan
  • Free plan not viable for growing companies
Starting Price
Free
Price Range Learn More
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  • Developer monday.com
  • Client OS Web
  • Deployment Cloud Hosted

What Is Monday.com?

Monday.com is a project management software designed to help manage tasks and workflows. It offers a visual interface with Kanban boards and timelines. Monday.com also provides collaboration tools through comments, file sharing, and notifications.

Our Ratings

Usability - 8.8 Drag-and-drop interface and color-coded charts are easy to use and understand; highly navigable, providing multiple functionalities on one screen; setting up recurring tasks is complicated, requiring the use of automations the user has to configure
Support - 9 Includes 24/7 live chat and email; for phone support, users must request a one-way call; Help Center provides learning resources via video tutorials, knowledge base, API documentation, live webinars; community forum allows Monday.com partners to help users troubleshoot issues
Scalability - 9 Work views are more customizable than Kanban-centric Trello; offers iOS and Android mobile apps; integrates with 200+ platforms like Google Workspace and Slack; pricing is team size-based, so scaling up to new plans can get expensive; mobile app makes it difficult to filter tasks by assignee
Security - 7.5 Supports two-factor authentication; board owners can control who can view and edit specific content; workspace permissions and account permissions for different user types are limited to Enterprise plan; compliant with security standards like ISO 27001 and HIPAA; experienced cyberattack in 2021
Value - 8 Has a free plan for two users; starts at $9/user/month billed annually; less expensive than Asana but more expensive than Trello; team-sized pricing can be pricier for small companies; has a free 14-day trial of Pro plan – Asana offers 30-day free trial
Performance - 8.8 Generally fast and responsive; occasionally slow board performance and delayed board interactivity; some slight delay after clicking the “Create board” button; speed issues are usually resolved promptly by Monday.com
Key Features - 9 Provides over 200 customizable project templates; segment information with filters like time, priority level, progress; no offline capabilities like Microsoft Project; allows users to easily set task dependencies; offers interactive dashboard widgets and custom fields; basic features like time tracking and third-party integrations only available in Standard, Pro, or Enterprise plans

Who Uses Monday.com?

Monday.com is best for small to mid-sized businesses with 10 to 250 employees and annual revenues under $50 million. Due to its user-centric design, it has gained popularity in the marketing, software development, and IT sectors. The free plan is well-suited for individuals and small teams looking to streamline their productivity.

How Do I Create a New Board in Monday.com?

Creating a new board in Monday.com is a fairly intuitive process with minimal clicks:

  • Click the “+” icon from the dashboard and select Create board from the dropdown menu.
  • Enter a Board name, then select your Privacy level (Private and Shareable are both options; Main is visible to everyone in your account)
  • Select what you’re managing in the board; this includes Items, Campaigns, Creatives, Budgets, Leads, Clients, Employees, Projects, and Tasks. You can also enter a custom entity to track.
  • Click Create Board.
  • Click the New task button to add tasks and assign them to certain team members.
  • If you want to change your work view, click the “+” button in the Board menu. Then select from Table, Gantt, Chart, Calendar, Kanban, File Gallery, or Form.

We like that we didn’t have to navigate several screens to complete the process. The drag-and-drop functionality also makes it easy to sort tasks, and we found everything highly customizable. For example, you can click on the Status column and adjust settings, creating new status labels and assigning unique colors to each.

Create a board in Monday.com

What Features Are Missing?

The Monday.com experience could have been improved with a few changes:

  • Free plan viability: Monday.com’s free plan is designed for individuals tracking personal projects and very small teams. Its feature set is fairly basic and restricted to only two seats/users. It has a limit of 5GB of storage and 1,000 items like tasks and projects. Additionally, it lacks more advanced features like automations, dashboards, and Gantt chart views.
  • Does not support large-scale projects: Monday.com is geared toward project and workflow management, with customizable views and task management tools to optimize workflows. However, as the number of projects and associated data grows, Monday.com can become sluggish and cumbersome to navigate.

Monday.com Pricing Plans

Monday.com pricing starts with a minimum of 3 seats. The Basic plan’s cost per seat is $9 per month, so a team of 3 would pay $27 per month. As the team grows, the price scales accordingly. For example, 5 seats cost $45 per month, and 10 seats cost $90 per month.

Monday.com also offers a 14-day free trial for all paid plans. Additionally, companies can buy licenses for Monday Dev, Marketer, Projects, and Sales CRM.

Plan Pricing Features
Free $0
  • Up to 3 boards
  • Unlimited docs
  • 200+ templates
  • Android and iOS mobile apps
  • 8 column types for boards
Basic $9/seat/month billed annually Includes all Free features, plus:
  • Unlimited tasks, projects, customers
  • 5GB file storage
  • Create a dashboard based on 1 board
  • Prioritized customer support
Standard $12/seat/month billed annually Includes all Basic features, plus:
  • Timeline & Gantt views
  • Guest access
  • 250 automated, customizable actions per month
  • Create a dashboard that combines 5 boards
Pro $19/seat/month billed annually Includes all Standard features, plus:
  • Chart and graph views
  • Time tracking
  • Formula columns for dynamic calculations
  • 25K automated, customizable actions per month
  • Integrations (25K actions per month
  • Create a dashboard that combines 10 boards
Enterprise Must contact sales for a quote Includes all Pro features, plus:
  • 250K integrations and automations per month
  • Multi-level permissions
  • Advanced analytics and reporting
  • In-depth onboarding
  • Enterprise customer support
  • Create a dashboard that combines 50 boards

What does Monday.com do?

Monday.com is a cloud-based work management software. It’s designed to create custom workflows, track projects, and automate tasks like assigning jobs to team members. Monday.com is popular among SMBs in sales, consulting, marketing, and tech.

What is Monday.com best used for?

Monday.com is best for work management. Users can break down projects into tasks, assign owners, and set due dates. They can view those tasks in different formats, such as Gantt charts, Kanban boards, and calendars. It’s also capable of basic project management, allowing users to set budgets and track finances.

Is Monday.com a CRM or project management tool?

Monday.com is primarily a project management tool and not a traditional CRM. However, users can add the Monday Sales CRM package to their existing Monday Work Management subscription. This add-on has sales acceleration features like lead management and interaction tracking.

Does Monday.com use Gantt charts?

Yes, Monday.com uses Gantt charts. However, these views are not available in the Free or Basic plans. Users must upgrade to the Standard plan for Timeline and Gantt views.

Alternatives

★★★★★
★★★★★
(1)
Trello
Trello Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
Free
Client OS
Web
Deployment
Cloud Hosted
What We Like
Drag-and-drop functionality make it easy to learn and use efficiently
Over 200 integration options like Slack and Google Drive
Offers visual boards, task lists, and card-based workflows
What We Don’t Like
Lacks a native time-tracking module
Lacks an in-app chat
Cannot export boards and cards in PDF format
Asana
Asana Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
Free
Client OS
Web
Deployment
Cloud Hosted
What We Like
Scalable for teams of all sizes
Integrates with over 200 apps like Dropbox, Slack, Jira, and Zoom
Can download onto iOS and Android
What We Don’t Like
Can’t assign multiple users to one task
Only offers chats or submit boxes to reach customer support
Has time-tracking features in the Advanced plan only
★★★★★
★★★★★
(1)
ClickUp
ClickUp Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
Free
Client OS
Windows, macOS, iOS, Android, Web
Deployment
Cloud Hosted
What We Like
Several views include Kanban, Gantt, timeline, list, and calendar
Includes advanced features like document storage and dashboards
Highly customizable list functions like custom fields
What We Don’t Like
Hierarchical structure can become confusing with several different lists and spaces
Steep learning curve for new users
Creating spaces from scratch can be time-consuming

Summary

After testing Monday.com’s free trial, we found the system easy to use and navigate. The drag-and-drop interface makes arranging tasks on boards simple and intuitive. We also like how customizable the platform is and that it provides a variety of work views, including Kanban boards and calendars. It’s a solid choice if you’re an SMB with 10 to 250 employees in sectors like marketing.

On the other hand, Monday.com’s pricing is based on team size rather than user, so it can add up quickly for very small businesses. While the system is fairly fast and responsive, we encountered occasional lag, especially when creating new boards. Additionally, Monday.com isn’t designed for managing multiple large-scale projects, but it includes some basic functionalities like budget tracking. If you have more than 250 employees, we recommend traditional systems like Microsoft Project.

Monday.com
★★★★★
★★★★★
(5)
Monday.com lets you plan, organize, and track in one visual space. Monday.com lets you create a custom workflow so any team in your company can work on what they need the way that is easiest for them. With Monday.com, you can create dashboards to gain insights into your company and track progress of work in process. Views available include: Calendar View; Chart View; Files View; Kanban View; Map View; and Timeline View. Templates; Customizations; Team sharing; Team collaboration; and Project
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
Free
Client OS
Web
Deployment
Cloud Hosted

Frequently Asked Questions

What does Monday.com do?

 
Monday.com is a cloud-based project management software. It’s designed to create custom workflows, track projects, and automate tasks like assigning jobs to team members. Monday.com is popular among SMBs in sales, consulting, marketing, and tech.

User Reviews of Monday.com

Bwire Godfrey
Overall
★★★★★
★★★★★

Monday.com Review

December 15th, 2023 • Role: End User

Easy to use

Pros

Easy to use

Cons

No dislike

Francesco
Overall
★★★★★
★★★★★

It is a powerful team management platform

August 21st, 2019 • Roles: Purchaser & End User

monday.com is a project management resource (previously DaPulse) that provides a way for teams to manage tasks, projects and goals. From medium enterprises to small agencies and businesses, Monday provides a need for those professionals and teams. It is a powerful team management platform. It balances traditional project management like boards with timelines, calendar, kanban, and more interactive views.

Before investing money into this application I’d make sure it’s right for you. I used it previously with another company. I found it really easy to use and we were always updating stuff pretty smoothly.

Dave Foy
Overall
★★★★★
★★★★★

Monday.com Review

June 10th, 2019 • Roles: Purchaser & End User

I’ve been using Monday.com for a few weeks and while the potential is huge, I couldn’t quite settle on a board structure that worked for my own video production business. That is, until I watched some YouTube videos to figure it out.

Kelsey Brannan
Overall
★★★★★
★★★★★

Luckily I found Monday.com

February 26th, 2019 • Roles: Purchaser & End User

I’ve tried many things to help my workflow such as manual processes via notebooks, but I wasted too much paper. It didn’t do the job. I needed something with structure. I tried a whiteboard, which was good for writing down ideas, but then after more and more ideas, my whiteboard was too clustered. I couldn’t understand what was a good idea vs a bad idea, and what I should prioritized.

As my YouTube business grew, Google Calendar helped but that was just for events. Luckily I found Monday.com. Basically it’s an endless whiteboard and team management tool to basically outline every aspect of your video production workflow. I have it broken down into 5 different boards to encompass my entire business on YouTube. This includes weekly team tasks, YouTube videos, social media, blogs, and my Patreon.

It doesn’t even have to be for video production companies. It can be used for HR, engineers, photographers, students, teachers… it’s endless. Freelancer, small company, big company, the possibilities are endless.

I’m not pushing this as something that will work for everyone, as one tool does not fit all, but it has helped me a lot. As a YouTuber and a creator, you can get overwhelmed with things, and this software gives me a piece of mind so I can set priority levels for my ideas.

Anonymous
Overall
★★★★★
★★★★★

The visibility on your efficiency and efforts is invaluable

February 1st, 2019 • Roles: Purchaser & End User

This is a project management software for many aspects of business. Some of the things you can do is make a board. A board can be whatever you want it to be.

Overall this is something that can boost productivity. I think it’s a good investment. I think I spent under $100/month which is nothing for a company looking to take on project management because the losses that you have from not managing your resources effectively is way more impactful than $50 out the door. The visibility on your efficiency and efforts is invaluable.