Cloudpermit

I am amazed by how easy the system is to use and how fast we were able to get up and running. The Cloudpermit team was very responsive and helpful. I would enthusiastically recommend them to any municipality.

E-permitting has put all of our documents in one place. The tracking is phenomenal. There are no more lost documents and all the files are current.

We are very pleased with the time we have already saved since implementing Cloudpermit. It has really been an invaluable software that has helped us to eliminate our manual processes for applicants, builders and municipal staff

Since our community of 13,000 full-time residents will be able to apply for a permit, track permit status, and receive real-time information online with Cloudpermit, our in-person traffic at the office will likely decrease as people have fewer requirements to come in. This will make it easier to handle race-specific permits with our vendors and maintain a high-standard of customer service for our community during a season of increased permit demand

Our community has been wanting to apply for permits online instead of traveling to the county office, and with the ongoing COVID-19 pandemic, now was an ideal time to digitalize. We’re looking forward to moving all processes online with Cloudpermit to encourage safer practices by reducing in-person contact and paper exchanges at the county office

Cloudpermit will create more physical space for us in our office as our paper-based systems take up a lot of space. It will be easier for people to access this information for years to come when it is submitted online and stored in the cloud

Our building department tried another permitting software before Cloudpermit but stopped using it because it was expensive and difficult to use. Many of the software options we looked into next were expensive and offered features we don’t need, so we would have been charged for features we wouldn’t even use. Cloudpermit cuts the fluff and focuses on what building departments need while being cost-effective and user-friendly.

We want to give our citizens the opportunity to easily apply for building permits online. Right now, I spend a lot of time letting applicants know that I’m missing information, architectural plans, or site plans in their paper application. Cloudpermit will give me and our citizens that time back since the software is user-friendly, can be accessed on any mobile device, and ensures applicants can only submit their application when it is complete.

We can share resources, open doors for future opportunities to streamline our processes, reduce training and onboarding time, and improve efficiency by using the same solution. We are all excited to enhance our user experience and improve visibility for our staff, builders, and applicants. It’s also a benefit to us that we can help each other when needed.

Our Building Services staff looked at a variety of options over the last two years to modernize processes and Cloudpermit consistently came out on top. It was effective for us to collaborate to find what solution met our expectations and would help us serve our communities better.

Our inspections were up 120 percent compared to the previous year with 6,800 inspections, with some of our staff doing 260 inspections per month. We would have been lost if we had to use the systems we had in place before Cloudpermit to keep up with this building boom.

I’ve worked with different community development software in small and mid-sized local governments over my career, but none offered the public access to their information or the ability to submit applications online. We wanted a cost-effective, user-friendly, and configurable system that gave our staff and residents improved transparency, and after researching many options, we found those advantages in Cloudpermit. This software will be simple for our residents to use and help us provide more insight into our streamlined approval process.

We researched different software options, and it became clear that not all software can be configured to meet the needs of a small town. Cloudpermit was an excellent choice for us because it was built for any population size and offers an unlimited user license so we can have as many users enjoying the online system as we need.