8.5
Editor’s Rating:
Best Overall
Enterprise ERP: Project Management
Enterprise ERP
  • Great reporting tools
  • Very flexible software
  • Drag-and-drop tools to customize data visualization
8.3
Editor’s Rating:
Best for Mid-Sized Agencies
Multiview: Supply Expenses
Multiview
  • ViewPoint tool offers strong reporting and analytics
  • Scalable, user-based pricing model
  • Includes 18 fully integrated modules for different industries
8.2
Editor’s Rating:
Best Integration Option
Sage Intacct: Purchasing
Sage Intacct
  • Multi-dimensional reporting capabilities
  • Scalability for multi-entity support and user growth
  • Simple and responsive user interface

Municipal software is a financial management tool designed to help manage processes such as utility billing, tax collection, and permitting. We used our advanced review methodology to review top solutions for government agencies, public sector organizations, and municipalities.

1 Enterprise ERP (formerly Munis by Tyler Technologies) - Best Overall

Why We Chose It: We found Enterprise ERP the best overall because of its public sector management tools combined with billing, HR, and payroll functions. The core package includes the financial management module, which enables a wide range of functions, such as multi-fund accounting, budgeting, and project performance. These give organizations of all sizes more accounting efficiency and enhanced budgeting.

This software can be flexible for public sector organizations, especially education. It includes modules like facility management for school districts, which enables asset tracking, service request management, and forecasting. Ease of use is another notable feature, highlighted by the ability to export data to Microsoft Excel and its drag-and-drop functionality, which can help data organization.

Best Overall:
Enterprise ERP

Enterprise ERP: Project Management
Enterprise ERP: Dashboard
Enterprise ERP: Business Intelligence
What We Like
Great reporting tools
Very flexible software
Drag-and-drop tools to customize data visualization
What We Don’t Like
No project management module included
More expensive than similar software
Complicated user interface
Overview
Client OS: Web
Deployment: Cloud Hosted

2 Multiview - Best for Mid-Sized Agencies

Why We Chose It: Multiview is a good option for medium to large-scale municipalities because of its scalability and wide range of modules. Beyond the core accounting features, Multiview offers advanced modules like business intelligence, which gives consolidated reports with real-time data. Additionally, the budgeting and forecasting module is effective for governments managing several different budgets.

Multiview’s financial management suite includes integrated budgeting and forecasting modules to help businesses budget effectively and visualize financial forecasts. Municipalities can utilize its 18 integrated modules to adapt to their specific industry, such as education or local government. These modules will help mid-size municipalities that outgrow existing software and require a more comprehensive package.

Best for Mid-Sized Agencies:
Multiview

Multiview: Supply Expenses
Multiview: Report Viewer
Multiview: Purchase Orders and Invoices
Multiview: Payroll Analysis
Multiview: Expense Reports
Multiview: Customers by State
What We Like
ViewPoint tool offers strong reporting and analytics
Scalable, user-based pricing model
Includes 18 fully integrated modules for different industries
What We Don’t Like
Asset module functionality could be more streamlined
Some initial challenges with system setup
Pricing quote requires consultation
Overview
Price Range: $$$$
Client OS: Windows
Deployment: Cloud or On-Premises

3 Sage Intacct - Best Integration Options

Why We Chose It: Sage Intacct is a cloud-based ERP system that streamlines an organization’s accounting tasks, such as the general ledger, accounts payable, and accounts receivable. Sage Intacct is a general ERP for financials only, so organizations will likely integrate it with government-specific solutions like CloudPermit or CitizenServe.

Sage Intacct is an effective accounting software for mid-level and growing municipalities. We like its scalability, as it can sustain organizational growth. The point-and-click configuration and modern interface also make the functions easy to learn. Entirely cloud-based, Sage Intacct lets organizations access real-time data from any location.

Best Integration Options:
Sage Intacct

Sage Intacct: Purchasing
Sage Intacct: Entities
Sage Intacct: Order Entry
Sage Intacct: Resource Search
Sage Intacct: Report Center
Sage Intacct: Financial Report Editor
Sage Intacct: Dashboard
What We Like
Multi-dimensional reporting capabilities
Scalability for multi-entity support and user growth
Simple and responsive user interface
What We Don’t Like
Budgeting and interactive reporting cost extra
Limited non-financial functionalities
Volume exports can be difficult
Overview
Price Range: $$$
Starting Price: $8,580/year
Client OS: Web
Deployment: Cloud Hosted

4 OpenGov - Best Budgeting Tools

Why We Chose It: We like OpenGov for its streamlined budgeting and planning module. This module helps generate more accurate and timely budgets for the public sector. A key functionality within this module is its capital planning, which allows for multi-year capital improvement programs integrated with specific budgets. The process benefits organizations with several departments and board members who rely on accurate and timely budget information.

We also like its flexibility as it automates processes across different government departments, such as budget and finance, purchasing, and community development. OpenGov also has a mobile app for conducting inspections and managing code enforcement cases, allowing for adaptability in the inspection process.

Best Budgeting Tools:
OpenGov Cloud

OpenGov Cloud: Online Budget Book
Client OS
Deployment
Cloud Hosted

5 CitizenServe - Best Online Permitting System

Why We Chose It: CitizenServe is a software specific to government operations. It features a strong package of community development modules, such as planning and zoning, inspections, and code enforcement. Its online permitting system lets local contractors apply and pay for permits online, streamlining the process. The module also allows for custom permit reports, which can help visualize selected metrics from the dashboard, like permit type and number of buildings permitted.

CitizenServe is suited for government agencies of any size looking to digitalize processes, as all its features are included in one plan. The cloud-based software also contains an online citizen portal for public users to submit requests or apply for permits. However, this software is on the pricier side. Its annual subscription is $13,500 for five users, with an additional $1,400 per user. Also, it is specific to permitting and does not include any accounting functionalities.

Best Online Permitting System:
CitizenServe

CitizenServe: CitizenServe Inspections
CitizenServe: CitizenServe Permitting
CitizenServe: CitizenServe Planning and Zoning
What We Like
Custom permit reports
Online customer portal
All-in-one plan
What We Don’t Like
High per user price
No ERP included
Overview

6 CloudPermit - Best for Local Governments

Why We Chose It: We found CloudPermit best for local governments looking to streamline building permits, business licensing, and code enforcement processes. Its building inspections module lets inspectors complete mobile reports and customized checklists.

CloudPermit has integrated Geographic Information System (GIS) maps, which allow users to search locations and determine the sizes of properties. Also, CloudPermit provides monthly updates, ensuring the software stays current. Its online portal for permitting allows government agencies to automate the processes of scheduling, issuing, and approving permits.

Best for Local Governments:
Cloudpermit

Cloudpermit: Daily Dashboard
Cloudpermit: Application Data
Cloudpermit: Inspection Data
What We Like
Customizable workflows
Self-service client and customer portals
Online, interactive maps are integrated with GIS
What We Don’t Like
Initial learning curve
Cost-prohibitive for smaller municipalities
Pricing requires consultation
Overview
Client OS: Windows, macOS, iOS, Android, Web
Deployment: Cloud Hosted

7 Caselle - Best Customization Options

Why We Chose It: Caselle offers a comprehensive municipal accounting solution that is highly flexible for towns, cities, and governments. It has a customizable data organization that allows municipalities to cater the dashboard to their requirements. We found its checklist feature helpful, displaying tasks in order of completion so users can check them off as they go.

Caselle’s core package includes features like accounts payable, vendor management, and payroll management. In addition, it contains modules such as community development and property tax collection tailored to governments. This software works well for mid-size government entities that need to streamline their financial operations. However, all of its customizations can lead to a steep learning curve, as all the options can overwhelm new users.

Best Customization Options:
Caselle Connect

Caselle Connect: Active Applications
Caselle Connect: Report Criteria
Caselle Connect: Caselle Connect Online
What We Like
Intuitive screen design
Customizable data organization
Integrated financial management features that requires no outside integration
What We Don’t Like
Higher customization leads to higher complexity
Dependency on integrated systems requires purchasing most modules
Training is a sizeable investment
Overview
Deployment: Cloud or On-Premises

8 AccuFund

Why We Chose It: AccuFund is a cloud-based ERP system tailored to municipalities and government entities. It features the financial report writer tool, optimizing the reporting process and making it easier for businesses to review specific financial data. Users can customize 16 standard report templates for their specific structure, such as revenue and expense by fund and working trial balance.

AccuFund’s grant management module makes it easy for nonprofit organizations to track grants through multiple steps. The core system is a strong ERP with standard accounting modules like AR, AP, and general ledger. Government-specific modules, like building permits and inspections, are add-ons with additional fees.


AccuFund Accounting Suite: Dashboard
AccuFund Accounting Suite: Requisitions
What We Like
Intuitive for new users
Low hardware and training costs
Straightforward payroll module
What We Don’t Like
Exact pricing details unavailable without a consultation
Limited export functionality
Overview
Price Range: $$
Starting Price: $2,995 (perpetual license)
Client OS: Windows
Deployment: Cloud or On-Premises

9 Edmunds GovTech

Why We Chose It: Edmunds GovTech is a great option for small municipalities because of its integrated municipal modules like utility management, tax management, and citizen engagement. These modules can help make local governments more efficient by automating these processes.

We also found Edmunds GovTech’s mobile app and online portals beneficial, allowing customers to pay municipal charges from their phone or computer while giving them access to their accounts anywhere. The software aims to inform citizens by sending notifications and news via the “My Town” app.


Edmunds GovTech: Insight
Edmunds GovTech: Recreation
Edmunds GovTech: WIPP
Edmunds GovTech: Requisition Approval
What We Like
Specialized for smaller municipalities
Web portals and mobile apps for employees, residents, and vendors
Continuous improvement and compliance
What We Don’t Like
Complex financial reporting
Lack of drill-down reporting
No free trial
Overview
Price Range: $$
Starting Price: $5,000 (perpetual license)
Client OS: Windows, Linux, iOS, Android, Web
Deployment: Cloud or On-Premises

What is Municipal Software?

Municipal software helps manage processes for local government agencies and those in the public sector. The software manages utility billing, tax collection, code enforcement, fund accounting, and more.

Municipal software needs to have strong financial management capabilities. Municipalities need to track budget spending to ensure the right amount of money is being allocated to the right departments. You also need to collect taxes and fees associated with services, licensing, and permits. The software gives you the ability to send out timely bills and streamlines money collection processes.

Key Features

Feature Description
Utility Billing Invoice customers for utility usage including electricity, gas, and water based on meter readings and billing rate.
Code Enforcement Manage code inspections, report code violations and required corrections, monitor status of violation updates, and monitor citizen complaints.
Work Order Management Assign work order tasks and track the status of the assignments.
Accounting Track invoices/bills and cash receipts in multiple departments. Manage purchase orders. Modules include accounts payable, accounts receivable, and general ledger.
Asset Tracking Track the current status and location of assets.
Property Tax Billing Calculate taxes based on the property value. Send out tax bills to property owners and record payments.
Fund Accounting Track allocation of funds and expenditures.
Financial Reporting Create financial statements for internal and external use.
Human Resources Management Manage payroll, benefits, onboarding, and applicants.

Licensing, Permits, and Code Enforcement

Municipal management software assists with managing licensing, permits, and code enforcement.

Municipal governments need to manage many types of licenses, including business and animal licenses. The software tracks business license approvals and denials, renewals, and licensing fee collection. Municipal management systems also keep track of the approval and renewal of animal licenses. These systems record information about the animal, including the owner, location, license status, and immunization records.

Municipal software manages permit requests, approvals, and denials. The software also assists with calculating and collecting permit fees. Permits include building permits, land use permits, peddler permits, and more. The system also helps assign and schedule inspections for permit requests.

Municipal management solutions also help with code enforcement. Track citizen complaints and municipal code infractions, schedule inspections, and monitor the status of violation corrections.

CloudPermit Permit Bill
Monitor permit bills in CloudPermit

Utility Billing

The utility billing functionality in municipal software helps you bill customers for utility services, including water, gas, and electricity. The software uses records from meter readings and pairs those records with the billing rate to determine how much is owed.

Meter readings are compared to historical values to determine if anything is out of the norm. For example, if the water meter readings are much higher than normal, there might be a leak in the building. The software will notify you of any anomalies so you can either make repairs or notify the customer of an issue.

Some systems also have a self-service portal that allows customers to pay bills, as well as check account status and utility usage.

Municipal Accounting

Municipal software assists with financial management, including basic accounting, financial reporting, and budgeting. The system keeps track of grant funds and the allocation of those funds. The spending and allocation of funds are closely monitored to ensure municipal departments are staying within budget. Municipal software also creates reports, including the statement of revenue and expenditures that follow the Governmental Accounting Standards Board (GASB) recommended format.

Multiview Report Viewer
Visualize reports in Multiview

Work Order Management

Municipal software manages work orders to keep tasks organized and make it easy to assign tasks to qualified personnel. Manage schedules and assign tasks for routine maintenance on government-owned assets, as well as unexpected repair projects. Work orders can be prioritized based on the urgency or value of the project. Citizens can submit repair and inspection requests through a website or self-service portal. They can also track the status of the project from the portal.

Reports can be created to monitor productivity and outstanding vs. completed work orders. Service history reports can also be generated, so you can see when the last time an asset was worked on was, what materials or equipment was used, and the people who worked on the project.

Work orders in AccuFund
Work orders in AccuFund.

Asset Tracking

Municipal software tracks the location, quantity, value, and condition of equipment, tools, or machinery. The software also tracks historical data, including the asset’s age and the last maintenance done. Preventative maintenance can be scheduled based on the previous service date to extend the life of the assets. GPS tracking is also included in some municipal solutions. This allows you to view real-time locations of your assets, so you can spend less time tracking them down.

Some assets include:

  • Equipment in government-owned buildings
  • Fire hydrants
  • Bridges
  • Streetlights
  • Sewage/wastewater pump stations
  • City-owned trees
  • Parks

All Products

No products found
Enterprise ERP Screenshot

Enterprise ERP

★★★★★
★★★★★
(11)
Enterprise ERP, formerly Munis by Tyler Technoligies, is an ERP solution designed specifically for the public sector, such as government agencies, special districts, and schools at all levels. Powered by the Hub, this ERP system manages financials, procurement, HR, payroll, and revenues so organizations can improve local connectivity and community engagement. The perpetual licensing payment plans allow users to receive regular updated and upgrades without paying more. The API Toolkits and API Connectors allow data sharing between other Tyler Technologies products and third-party applications.
Client OS
Web
Deployment
Cloud Hosted
Multiview Screenshot

Multiview

★★★★★
★★★★★
(3)
Multiview is an ERP software designed to enhance financial operations. Its key features include advanced financial consolidation, customizable reporting, and integrated budgeting and forecasting. Multiview offers customizable dashboards, data export to Excel, and advanced drill-down capabilities to enhance audit efficiency and data transparency.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows
Deployment
Cloud or On-Premises
Sage Intacct Screenshot

Sage Intacct

★★★★★
★★★★★
(46)
Sage Intacct is a browser-based, GAAP-compliant financial management software system. It features multi-entity financial reporting, customizable reports, and a user-friendly interface. The AICPA has endorsed the platform as a “preferred provider of financial management application.”
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$8,580/year
Client OS
Web
Deployment
Cloud Hosted
OpenGov Cloud Screenshot

OpenGov Cloud

★★★★★
★★★★★
(2)
OpenGov Cloud is the only modern cloud software designed for local government. OpenGov offers solutions for budgeting, financial management, and citizen services with the market-leading reporting and transparency platform - allowing customers to re-allocate up to 1% of their budgets for more strategic outcomes and save thousands of hours on manual and paper-based processes. Today, local governments need more than what their traditional ERPs can do alone. Modern financial management requires
Deployment
Cloud Hosted
CitizenServe Screenshot

CitizenServe

Cloudpermit Screenshot

Cloudpermit

★★★★★
★★★★★
(13)
Cloudpermit is a municipal software for community building, permitting, planning, and code enforcement. Key features include client and customer portals, inspection management, planning and zoning, and license issuance. It optimizes building permit processes with customizable workflows that adapt to specific needs.
Client OS
Windows, macOS, iOS, Android, Web
Deployment
Cloud Hosted
Caselle Connect Screenshot

Caselle Connect

★★★★★
★★★★★
(4)
Caselle Connect is a comprehensive municipal accounting solution offering a range of features, including accounts payable, vendor management, financial reporting, and payroll management. It’s highly flexible, catering to various user requirements, and includes a checklist feature in every module to ensure consistent processes. It is particularly beneficial for municipalities and government entities, aiding in efficient financial operations and management, and is well-suited for those who require a detailed, customizable, and integrated financial management system​​​​​​.
Deployment
Cloud or On-Premises
AccuFund Accounting Suite Screenshot

AccuFund Accounting Suite

★★★★★
★★★★★
(8)
AccuFund Accounting software is designed primarily for non-profit and government entities, focusing on fund accounting and financial management. It offers user-friendly dashboards, custom reporting capabilities, and highly rated customer service. Additionally, it includes a Grants Management module that facilitates the tracking of requisitions through multiple approval stages.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$2,995 (perpetual license)
Client OS
Windows
Deployment
Cloud or On-Premises
Edmunds GovTech Screenshot

Edmunds GovTech

★★★★★
★★★★★
(5)
Edmunds GovTech is a product suite for local municipalities and utilities authorities. Their offerings include an integrated suite of municipal software that can be either hosted or on-premises, focusing on aspects like finance, tax, utility, personnel, permitting, and citizen engagement. These solutions aim to unify and standardize financial reporting, streamline tax collection, automate utility billing, manage personnel tasks, improve parcel management, and empower citizens with access to their data​​​​​​​​​​​​​​​​​​.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$5,000 (perpetual license)
Client OS
Windows, Linux, iOS, Android, Web
Deployment
Cloud or On-Premises
TownSuite Financial Screenshot
TownSuite Financial is an accounting software for government and public administration companies. It offers integrated tools for managing financials, assets, and service requests. TownSuite Financial includes various management tools covering everything from budgeting and billing to asset tracking and event management.
Client OS
Windows, Web
Deployment
Cloud or On-Premises
CityView Suite Screenshot

CityView Suite

★★★★★
★★★★★
(2)
CityView is a permitting and licensing management software for municipalities and local governments. The software provides capabilities for engaging with citizens and businesses, allowing for online application submissions, payment processing, and communication. CityView Suite offers reporting and analytics tools that enable data-driven decision-making, allowing municipalities to track performance, assess trends, and improve their services.
Client OS
Web
Deployment
Cloud Hosted
GovPilot Screenshot

GovPilot

★★★★★
★★★★★
(2)
GovPilot unifies fragmented departments and data to facilitate better communication between elected officials, employees and the public to promote more informed decision-making. GovPilot offers its customers unlimited user licenses, allowing data to be managed and shared by stakeholders 24/7, from the office, the field, or the comfort of their home. Building And Construction; Code Enforcement; Economic Development; Health; Mosquito Control; Municipal Clerk Software; Parking; Parks and Rec
Client OS
Web
Deployment
Cloud Hosted
Municipal Software - MSI Screenshot

Municipal Software - MSI

★★★★★
★★★★★
(1)
Municipal Software - MSI, developed by Harris Local Government, serves local government entities within Illinois, Minnesota, and Wisconsin. The software has a comprehensive financial management suite, including a general ledger, accounts payable, and budget planning. It also provides payroll and HR management features. Additionally, it offers extensive functionalities for billing and revenues, such as utility billing and eGovernment services.
Govasyst Screenshot

Govasyst

★★★★★
★★★★★
(1)
The Govasyst suite, formelry asyst by USTI before it was acquired by CentralSquare, is a solution for financial asset, utility, and general government management. It offers an integrated system for managing key functions of community operation, including fund accounting, tax and utility bills, payroll, permits, licenses, code violations, and more. The software is subscription-based and designed to be low-tech and easy to use, not requiring IT staff. Three bundles are available to better meet your specific needs. The bundles are: Fund Accounting, General Government, and Utility.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$395 (perpetual license)
Client OS
Windows
Deployment
On-Premises
iWorQ Screenshot

iWorQ

★★★★★
★★★★★
(3)
iWorQ is a suite of applications for managing public works and community development operations. Streamline your local government agency with this web-based management software built to make all your day-to-day processes easy. Work Management; Fleet Management; Citizen Engagement; Asset Management; Pavement and Sidewalk Management; Sign Management; Facility Management; FEMA Reporting; Water Management; Backflow Prevention Management; and GIS Rest Services. Permit Management; Code Enforcement;
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$995/year
Client OS
Web
Deployment
Cloud Hosted
Priority ERP Screenshot

Priority ERP

★★★★★
★★★★★
(1)
Priority ERP is a cloud-based business management and ERP software. It stands out due to its broad range of functionalities, covering areas like finance, customer service, logistics, manufacturing, WMS and more. It is designed to cater to businesses of various sizes, from mid to large enterprises, and is especially well-suited for industries like manufacturing, distribution and retail.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Web
Deployment
Cloud Hosted
ShareNet Screenshot

ShareNet

★★★★★
★★★★★
(2)
ShareNet from Novo Solutions is a suite of applications for work order and asset management. ShareNet helps businesses simplify operations including tracking and maintaining assets, processing work orders, and reporting on outcomes. @youtube Asset Management; Maintenance; Work Order Management; Customer Support; Municipal; Knowledge Base; and Consulting Services. Preventative Maintenance; Asset Tracking; Barcode Scanning; Work Orders; Cost Tracking; and Reporting. Banking and Credit Unions;
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$25/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
MuniSoft Screenshot
MuniSoft is an ERP software for government and public administration companies. Its offerings are customized to meet the unique legislative requirements of different jurisdictions, ensuring compliance and efficiency. Key products include solutions for tax and assessment, utility billing, general ledger, payroll, and more, supported by hardware and mapping services.
Client OS
Windows
Fiscalsoft Suite Screenshot

Fiscalsoft Suite

With this collection of programs there is no need to have five or six different software modules for your Budgeting and Accounting needs alone, meaning with FiscalBooks everything you need for Budget and Accounting is in one program. In FiscalBooks you will find the General Ledger, P.O. system, Journals, Budget Amendments, Budget Transfers or Cash Transfers and a whole lot more all in one program. FiscalPay, FiscalTax and FiscalLedger all have the ability to post transactions not only to their
Client OS
Windows
Pro Fund Accounting Screenshot

Pro Fund Accounting

★★★★★
★★★★★
(6)
Pro Fund Accounting is designed for municipal governments and nonprofits. It offers a suite of tools including payroll, accounts payable, and job costing. The software streamlines financial management tasks, offering functionalities like direct deposit handling, accurate job costing, and efficient payroll report generation.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$80/month
Client OS
Windows
Deployment
On-Premises

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