Product Overview
Inform ERP is ERP software for businesses of all sizes and various industries, with a particular focus on the distribution and manufacturing sectors. Key features include advanced reporting capabilities, and order, inventory, financial, and warehouse management. It integrates everyday operations with CRM, eCommerce, and analytics, making it a versatile tool for distributors.Pros
- Advanced reporting capabilities
- Data connects throughout parts of the system allowing for easy navigation
- Offers strong support with periodicly free webinars
Cons
- Limited customization options
- Mobile site and ordering app could be improved
- Some users report slow support response times
Target Market
Small to large distributors in electrical, irrigation, industrial, janitorial, packaging, rubber, wholesale hard goods, and fasteners.DDI System’s Inform ERP software is a distribution management tool that integrates various business functions, including CRM, eCommerce, mobility, and advanced reporting. This solution enhances engagement by leveraging detailed customer data across all interactions, from order processing to customer service, ensuring a personalized and efficient experience.
Inform ERP Key Features
- CRM Integration: Enhances customer relationships by utilizing detailed customer data, including purchase history and interaction logs, to personalize service and strengthen loyalty.
- Mobility Tools: Provides on-the-go access to crucial customer and business data, facilitating better engagement and service delivery regardless of location.
- eCommerce Capabilities: Offers a comprehensive online sales platform, ensuring businesses are accessible 24/7 with features like customer-specific pricing and inventory management.
- Advanced Analytics and Reporting: Equips businesses with the tools to analyze performance, manage inventory effectively, and make informed decisions.
- Customizable Dashboards: Allows for tailored views of sales and inventory metrics, ensuring relevant data is always at the forefront.
- Market-Specific Pricing Models: Supports various pricing strategies tailored to the unique needs of different industries, enhancing profitability and competitiveness.
The software is particularly beneficial for distributors in sectors such as janitorial, packaging, electrical, and HVAC, among others, as it provides them with tailored features that address industry-specific challenges.
Product Overview
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