Lightspeed Retail
1 Review 5/5 ★ ★ ★ ★ ★A POS system for retailers with built-in inventory management, eCommerce, and multi-location support.
Product Overview
Lightspeed Retail is a cloud-based point-of-sale (POS) system designed for retailers, especially those with multiple locations. It offers inventory management capabilities allows users to import product catalogs, categorize items, and manage stock across multiple locations. Additionally, its customer relationship management (CRM) features help build detailed customer profiles and manage loyalty programs effectively. Employee management features like time tracking and performance logs add to operational efficiency.
Some parts of Lightspeed Retail are made from the acquired Vend POS. The software integrates with popular accounting tools like QuickBooks and Xero.
Pros
- Automated purchase order creation
- Built-in SEO tools for online stores
- Fully integrated inventory management
- Highly reviewed customer service
Cons
- Customers cant redeem gift cards online
- Lack of different register modes
- Limited integrated payments
Target Market
Retail, rental, and service-based industries with multiple locations that require inventory management and CRM capabilities.Video Overview
Key Features
Hardware
- iPad kit
- Desktop kit
- Cash drawer
- Bluetooth barcode scanner
- Mobile terminal (WisePOS E)
Inventory Management
- Track inventory levels and SKUs
- Built-in purchase orders to make ordering more efficient
- Return products directly to the vendor
- Update prices
- View supplier catalogs
eCommerce
- Connect to the business’s website or create a new one
- Integrate with online marketplaces like Amazon and Walmart
- Sync inventory between the POS and eCommerce modules
- Integrated shipping tools
Payments
- Embedded into POS
- Mobile payment terminals
- Efficient processing
CRM
- Store customer information
- Offer shoppers layaways, special orders, store credit and deposits
- Show customers every item being scanned with customer-facing displays.
Reporting
- Analyze store and employee performance
- Multi-store retail analytics
- Over 40 available reports
- Identify product and buyer trends
Open API
- Integrate accounting and marketing systems
Series Types
Lightspeed offers several different series types for retailers, including:
- Retail R-Series: Well-suited for advanced CRM and inventory management
- Retail X-Series: Less advanced POS with built-in eCommerce.
- Retail S-Series: Formerly ShopKeep POS
- eCom C-Series: Now considered legacy, Lightspeed is pushing users to switch to E-Series.
- Ecwid (eCom) E-Series: An eCommerce platform for website integration and/or creation.
Pricing
The cost of Lightspeed Retail starts at $89/month for the Basic plan when paid annually. The Core and Plus plans are $149 and $239/month, offering additional features like accounting integrations and custom reporting. The pricing model is determined by the number of stores and registers. There is a free trial available. There is no free version available.
Product Overview
Developer Overview
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User Reviews of Lightspeed Retail
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Lightspeed Retail Review
I can now take an item in at 2 p.m. and it can be shoppable on my website by 2:15. The system is so easy to use and I wish we would have done it sooner.
