A retail management software with POS, CRM, and employee management tools.

Product Overview

Lightspeed Retail is a cloud-based point-of-sale (POS) system designed for retailers, especially those with multiple locations. It offers inventory management capabilities allows users to import product catalogs, categorize items, and manage stock across multiple locations. Additionally, its customer relationship management (CRM) features help build detailed customer profiles and manage loyalty programs effectively. Employee management features like time tracking and performance logs add to operational efficiency.

Some parts of Lightspeed Retail are made from the acquired Vend POS. The software integrates with popular accounting tools like QuickBooks and Xero.


  • Automated purchase order creation
  • Built-in SEO tools for online stores
  • Comprehensive with many available add-ons
  • Easy setup
  • Fully integrated inventory management
  • Highly reviewed customer service


  • Customers cant redeem gift cards online
  • Lack of different register modes
  • Limited integrated payments

Target Market

Retail, rental, and service-based industries with multiple locations that require inventory management and CRM capabilities.

About Lightspeed Retail

Video Overview

Lightspeed Retail Features

The features of Lightspeed Retail can be categorized into clusters:

Manage Inventory

  • Inventory management software keeps stock levels exactly where they should be.
  • Return defective, damaged or overstocked products easily through the return to vendor feature.
  • Easily manage employees by tracking their work hours and sales progress in the retail point of sale software.
  • Expand inventory diversity by finding and adding new vendors from thousands of preloaded catalogues.

Order Management

  • Build a smooth order management process to ensure stock is available.
  • Spend less time managing purchase orders by adding items from multiple vendors into one order.
  • Regulate stock levels by setting reorder points for your inventory, automatically populating purchase orders.
  • Deliver the best customer service by entering special orders directly into your purchase order.

Improve Sales

  • Boost retail sales with automated promotions that can run for a predetermined time frame.
  • Run the entire store from one app. An iPad-based point of sale software means limitless mobility for sales staff.
  • Increase efficiency and protect the business with EMV compliance and integrated payments.
  • Create a desired store layout and checkout experience. Hardware such as barcode scanners, cash drawers and label printers are available with the retail POS system.

Customer Relationship Management

  • Improve customer relationship management by storing important information and targeting the right customers with promotions.
  • Offer shoppers layaways, special orders, store credit and deposits, providing a pleasant customer shopping experience.
  • Get more by finding the right integrations from Lightspeed’s wide selection of partners.
  • Show customers every item being scanned with customer facing displays.

iPad POS

  • Check out on the go with mobile checkout and get safe and secure transactions wherever staff is selling.
  • Know how staff is selling at all times. Sales reports are available from anywhere with an internet connection.
  • Upload business logos and images to customize the iPad to fit the brand, creating a perfect selling tool and accessory.


  • Analyze store and employee performance with easy-to-read advanced reporting dashboards.
  • Simplify business management with the help of retail analytics and reporting functionality available for single or multi-location stores.
  • Identify problematic areas and take action quickly with over 40 available reports.
  • Manage stock levels across stores and always know where and what sells best.


  • Take the POS to the sales floor or a buying event on an iPad-based system.
  • Expand ybusiness with pop ups, trade shows, and buying events using Lightspeed Retail.
  • Add and remove employees depending on whether it’s a busy or off season.
  • Access customer purchase information and use the information to plan marketing promotions and events!


  • Integrate Xero or Quickbooks with your retail POS software quickly and easily.
  • Save time by automating the manual process of exporting data into the accounting software.
  • Cut down on the risk of errors when it comes to sales information.
  • Get clear and actionable sales data via dashboards based on information gathered from all store locations.

Lightspeed Retail Price

The cost of Lightspeed Retail starts at $69/month for the Lean plan when paid annually. The pricing model is determined by the number of stores and the total number of users. Most packages are billed annually. Advanced reporting is available for $21/month/store. There is a free trial available. There is no free version available.

Starting Price
$69 /month
Price Range Learn More
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Product Overview

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User Reviews of Lightspeed Retail

Submitted on June 17th, 2019 by Robby Yankush

I can now take an item in at 2 p.m. and it can be shoppable on my website by 2:15. The system is so easy to use and I wish we would have done it sooner.