Logiwa WMS Review: Pros, Cons, and Overview
Logiwa WMS works great for those in need of inventory and warehouse management. In particular, Logiwa is suited for DTC retailers who need to integrate with eCommerce platforms like Amazon, eBay, and Shopify. It’s proficient in supporting direct-to-consumer fulfillment methods.
We would not recommend Logiwa WMS to companies that need manufacturing capabilities. It also wouldn’t be suitable for small businesses that do not consistently handle high-volume fulfillment or shipping.
- 3PL friendly
- 7+ available integrations
- 7+ integrations available
- Easy to implement
- Highly customizable
- Limited out of box features--requires personalized support
- Poor user task management
- Unfriendly user interface
- Developer Logiwa
- Client OS iOS, Android, Web
- Deployment Cloud Hosted
What is Logiwa WMS?
Logiwa is a fully integrated WMS and order fulfillment software that provides DTC/B2C and B2B warehouse management. The cloud fulfillment software platform integrates with over 240 eCommerce, shipping, and accounting platforms to stay up to date with your sales and shipment options.
Warehouse automation through Logiwa involves:
- Intelligent automation
- Robotics
- Smart order routing
| Pros | Cons |
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Target Market
This software focused on director-to-consumer fulfillment support, and is ideal for:
- 3PLs
- Wholesalers and distributors
- Fulfillment networks
- Online sellers
- B2B shippers
Our Ratings
| Usability - 9.6 | Has a modern and responsive interface; the mobile app works on phone, tablet, and industrial scanners; offers 240+ integrations; highly configurable; might require some training to fully utilize automation features. |
| Support - 9.7 | Includes customer support and online inquiries; users can request a call with wait times averaging 7-9 minutes; YouTube channel includes step-by-step how-to videos. |
| Features - 10 | Offers a wide variety of features for automating warehouses, shipping, and fulfillment; acks invoicing and payment processing. |
| Security - 10 | Imports and exports data from Excel templates; offers multi-factor authentication; integrates with over 240 accounting and ERP solutions, eCommerce platforms, carriers, and robotics systems. |
| Value - 9 | Has 5 different pricing plans depending on business type and stage; the first plan has strict limitations while the rest offer unlimited users and fulfillment centers; we cannot confirm costs at this time. |
| Performance - 9.5 | Functionality is fine; no slowness when navigating between different tasks; some real-time updates from scanning have to be pushed through manually on the website. |
| Scalability - 9.5 | Highly configurable software can be customized to fit your workflows; different payment plans can accommodate B2C startups to high-volume B2C/DTC and B2B fulfillment. |
Features
Our review of Logiwa WMS was primarily focused on the inventory and warehousing features, such as:
Pick an Order
Logiwa uses Smart DTC Picking Advantage to make picking easier than ever. This unique feature uses 4 job types to break up inbound orders into:
- Identical SKU-1: Mobile order picking > Print carrier labels in bulk > Ship
- Identical SKU-2: Mobile order picking > Print carrier labels in bulk > Ship
- Single-Item Orders: Mobile order picking > Pack and print labels > Ship
- Multi-Item Orders: Mobile order picking > Pick and sort by tote > Pack and print labels > Ship
Each type can be configured to match your exact picking needs. For example, Identical Sku-2 can be modified for any identical quantities beyond 1, based on what patterns you notice with your orders.
Logiwa automatically pre-segments orders for faster picking. This is done by looking at exactly where items are in relation to one another and providing pickers with the most efficient path. According to Logiwa, this automation is so effective that customers saw a 40% increase in labor efficiency after implementation. Businesses using single picking methods saw an improvement between 80% and 90%.
This feature wouldn’t be used as much if you primarily work with pallets or bulk-type orders.
Missing Inventory
If a picker finds inventory is missing from a location, they can mark this on the mobile app so no other pickers get sent to the same empty spot. Once an item is marked missing, the system will automatically locate alternate inventory spots for the selected items. This saves significant time for pickers.
What Features Are Missing?
The Logiwa WMS experience could have been improved with a few small changes:
- Payment processing: Currently, Logiwa lacks payment processing. However, orders can be used to generate invoices in integrated accounting solutions like QuickBooks.
- Light manufacturing: Logiwa currently does not have ways to track partial units of inventory which could be used in manufacturing.
Pricing Plans
| Plan | Pricing | Features |
| DTC Launch Edition | Request a quote | 5 users max and limited to 1 fulfillment center. Features include:
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| DTC Growth Edition | Request a quote | Unlimited users and unlimited fulfillment center. Includes all the same features of DTC Launch Edition. |
| Enterprise Edition | Request a quote | Unlimited users and unlimited fulfillment center. Includes all the same features of DTC Growth Edition. |
| Wholesale DTC Transition Edition | Request a quote | Unlimited users and unlimited fulfillment center. Includes all the same features of the Enterprise Edition plus:
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| 3PL Acceleration Edition | Request a quote | Unlimited users and unlimited fulfillment center. Includes all the features of the Wholesale DTC Transition Edition plus:
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Each plan is intended for businesses of different sizes. For example, DTC Launch Edition is the first and serves small businesses or startups looking to jumpstart your business-to-consumer or direct-to-consumer business with integrated online orders and a WMS designed specifically for fulfillment. This is the only plan with user and fulfillment center limits.
Next, the DTC Growth Edition is a step up and is for high-volume B2C and DTC businesses looking to scale up fulfillment operations without adding headcount. The Enterprise version is for companies that need a single WMS for both high-volume B2C/DTC and B2B fulfillment operations.
The Wholesale DTC Transition is for wholesale warehouses that need to support direct-to-consumer fulfillment of B2C clients. Finally, the 3PL Acceleration Edition is for 3PLs and fulfillment networks looking to scale up fulfillment operations and increase profitability.
FAQ
Does Amazon use Logiwa WMS?
Yes, Amazon sellers use Logiwa WMS. There are more than 240 integrations available for eCommerce, shipping, accounting, and robotics. A few of the other eCommerce platforms include:
- eBay
- Etsy
- Shopify
- Squarespace
- Walmart
What does Logiwa do?
Logiwa is a warehouse management software designed to automate warehouses, fulfillment, and shipping processes. The software uses a central database to store information about the warehouse and related operations. The user interface allows warehouse staff to access and update this information from desktop or mobile devices in real-time.
How long does it take to implement Logiwa WMS?
Logiwa WMS is a 100% SaaS product, meaning it can be up and running in as little as 4 weeks.
Who is the CEO of Logiwa?
Erhan Musaoglu is the current CEO of Logiwa.
Alternatives
Summary
Based on our experience, Logiwa WMS would be an ideal software for businesses looking to optimize and automate the picking and packing process. This is particularly useful for growing DTC companies which are moving away from manual picking methods. The mobile app is device agnostic, so it can also be used on existing scanners or iOS and Android devices.
Logiwa WMS has multiple pricing plans available to suit businesses of any size. The ability to integrate with the most popular eCommerce platforms and carriers also ensures scalability.
We would not recommend Logiwa WMS for small businesses or those with manufacturing capabilities.
User Reviews of Logiwa WMS
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The system is a bit constraining as we try to grow the business. The work flow is tedious with a great deal of duplicate entries. Any inputted orders can be viewed by our Logitics Coordinator, but for him to pass the work order to another team member, he has to print a paper copy and duplicate it in the system. We also run into a great deal of connection issues, halting our entire set up.
We knew we needed a modern WMS for ecommerce fulfillment. We looked at all the other solutions available and chose Logiwa for its intuitive UX and ease of use.
We were up and running on Logiwa in our first warehouse in just 2 — 3 weeks. Our west coast warehouse really took off after we started using Logiwa.
New warehouse workers are trained and on the floor in just 3 — 4 hours with Logiwa. Logiwa is very intuitive and makes everyone more efficient.
Logiwa’s software reminds us of Apple — everything looks easy but it’s super powerful. We can easily add custom reports when we need them, and we love that Logiwa is evolving along with our business.
Logiwa’s customer support is amazing. Whether we need a reminder on how to do something or run into a problem, Logiwa’s support helps us be super responsive to our customers.
We started PackDash to give SMBs the same high-quality fulfillment experience as the largest brands in the world.
Logiwa makes it easy for us to provide every client with a high-quality fulfillment experience. We provide a personalized experience for each client and use Logiwa to ensure that every order is properly routed, picked, packed, scanned and shipped to customers on time, every time.
We’re adding 3 to 5 new clients each week. Onboarding a new client into our fulfillment network takes just one hour with Logiwa.
