Yardi Voyager Property Management

9 Reviews 3.7/5

A web-based multi-module management system designed by Yardi Systems for real estate & property management and professional services companies.

About Yardi Voyager Property Management

Yardi Voyager is a web-based fully-integrated property management software for larger residential and commercial portfolios. The solution manages your operations, executes leasing, generates analytics, and provides services to your residents, tenants, and investors.

Yardi Voyager is a comprehensive system for real estate operators that have unique and dynamic requirements. Included is a fully integrated central database that can handle all property types, including multifamily properties, PHAs, shopping malls, and airports.

Yardi Voyager comes in two forms:

  • Voyager Residential: Manages multifamily homes and apartment complexes. Includes marketing, screening, insurance, revenue management, and business intelligence.
  • Voyager Commercial: Handles operations, finances, leasing, and maintenance of commercial buildings. Includes marketing, CRM, ownership, budgets, forecasts, construction, facilities management, procurement, business intelligence, and energy management.

Video Overview

Yardi Voyager Residential Solutions

The residential solutions offered through the Yardi Voyager platform include:

Voyager Residential

A powerful property management option for handling multifamily rentals. Add-ons include RENT CafeSuite and Yardi Multifamily Suite to handle marketing, screening, insurance, revenue management, business intelligence, and more.

Additional add-ons include Single Family Homes which helps you leverage the Yardi Voyager property setup templates, role-based dashboards with key performance indicators, automated workflows, and analytic reporting for your single family properties.

Voyager Affordable Housing

The Yardi Affordable Housting Suite can be added to the Boyager platform for online applicant certifications, payment processing, resident screening, and more. The solution aims to make your business compliant with the rules and regulations involved with providing affordable housing to tenants.

The solution will let you collect the data necessary to produce compliance reports. Every major funding source can be covered and custom fit for your local programs. Yardi Voyager Affordable Housing has workflows designed to streamline compliance reporting for all major subsidies, including Section 42 Low Income Housing Tax Credit (LIHTC), HUD Project-BAsed Section 50059, HOME and USDA/RHS Section 515.

Voyager PHA

The Voyager PHA Suite will help your business run all public housing authority departments and functions, assisting with online applicant certifications, payment processing, resident screening, and more. The Yardi PHA Suite will manage PHA and Housing Choice Vouchers units, including property management, finance, compliance, and more.

RENTCafePHA helps you revolutionize the way households sign up for waiting lists, qualify for your properties, and communicate with your staff. This add-on replaces physical file storage and applicant interviews with a private online user experience.

Voyager Senior Housing

Voyager Senuor Housing helps connect your Senior Living operations to reduce costs, increase occupancy, and optimize care. The Yardi Senior Living Suite manages finance and operations to manage all aspects of your business. The solution tracks every step of a resident’s journey–from initial contact to residency.

Yardi Senior CRM lets your sales counselors access prospect information in real time and create comprehensive move-in proposals complete with care costs.

Yardi EHR is a full-service electronic health record solution that links with the rest of your platform to keep health information on all of your seniors. Keep residents and families connected through a secure portal that lets residents manage payments, review health information, and make service requests.

Voyager Condo, Co-op, and HOA

Yardi Voyager Condo, Co-op, and HOA is a condo management software that optimizes condo operations within a single platform, including maintenance management on a mobile platform with real-time analytics. The additions of CONDOCafe and Yardi Payment Processing create a full business solution with marketing websites and online services for both owners and residents.

Associations can be managed, including any rental units, through simplified workflows. Relevant information can be sent immediately to board members. And communication can be improved through coordinated schedules and activities for the condo, co-op, and homeowner associations.

Voyager for Military Housing

Voyager Military Housing automates all military housing management tasks such as family housing, barrack housing, and unaccompanied personnel housing. Features include wait list processing, BAH accommodation, required reporting, accounts receivable and more.

Yardi Voyager Military Housing complies with the US Army, Navy, Air Force and Marines housing report requirements.

Voyager Social Housing

Yardi Voyager Social Housing drives efficiency with social housing management software, including unique industry features such as waitlists and program tracking. The complete cloud-based option features resident services, case management, rent subsidies, and other automated tools designed for the unique requirements of social housing.

Workflows within the solution let you calculate geared-ti-income rents, track subsidy rates and generate payments for rent supplement landlords. Courses, counseling, and other case management services are recorded and linked with resident data.

The software handles everything you need in your property management software, including accounting, marketing and leasing, payment processing, resident screening, utility billing, procure to pay, document management, and learning management.

Voyager for Student Housing

Yardi Voyager Student Housing lets you add products to your Yardi Voyager foundation to manage the operations, financials, leasing, and maintenance involved with running student housing. The solution aims to save time managing the large number of units, rooms, and beds involved with student housing, as well as tackling any logistical issues around mass move-in and move-out days.

Voyager Student Housing accommodates nonstandard and custom academic leasing periods including semesters and quarters, along with joint and several leases and standard lease arrangements.

Yardi Voyager Commercial Solutions

The commercial real estate and property management options available with Yardi Voyager include:

Voyager Commercial

Yardi Voyager Commercial is the base platform that will let you manage the lifecycle of commercial property management. The Yardi Commercial Suite and Investment Management Suite are a single stack of products–providing you wiht a single source of data between front office users, back office users, and external users.

A front office user is an executive or leasing agent who is in front of customers requiring mobile access. A back office user is someone at the office such as an accountant requiring access from a desktop. An external user is a tenant or an investment who is outside of your organization and needs to log in and interact with your data.

Yardi Voyager Commercial Suite can house all lease terms for industrial, office, and retail properties in one location with an easy drilldown feature.

Voyager for Airports

Yardi Voyager for Airports manages the lease and concession revenue with airport management software. This includes managing properties, parcels, leases, concessions, maintenance, invoicing, and biling within a single solution.

Any size airport can benefit from the built in property management tools offered through Yardi Voyager, including industry-specific tools for airports. Ensure all tenants are paying for their leased spaces on time, manage the overall health and appearance of the facility, and better communicate with your staff and tenants.

Voyager for Government

Yardi Voyager Government manages the real estate processes of government agencies. The solution includes database integration that is used by public, private, and nonprofit organizations around the world.

Analytic tools within Yardi Voyager Government allows managers to analyze information as fast as possible. This means data can be analyzed by fund, attribute, entity, GL book, segment, period or department.

Voyager for Ports

Yardi Voyager Ports provides a complete property management solution for your port operations. This lets you manage both your land and buildings including leases, land, facilities, drayage, receivables, and more. Handling everything necessary to manage boats, marinas, and anyone else looking to rent space in your port.

Additional features can include rentals, repairs, and maintenance to optimize dock utilization, increase the satisfaction of customers, and manage their assets on their behalf. Track the inventory of the boats in your marina, manage spare parts, and any equipment needed for maintenance. You can also manage contracts involved for services provided, including short-term and long-term rental spaces and any necessary permits and licenses needed.

Voyager for Parks and Recreation

Yardi Voyager Parks and Recreation helps your business maximize the lease income involved with managing pushcarts, athletic fields, public pools, nature centers, fixed-site restaurants, historical monuments, and more. The solution automates lease and concession management and helps you create a vibrant and health park and green space.

Yardi Voyager Features and Functionalities

Depending on the Yardi Voyager solution chosen, the following features may be included with your package:

Affordable Housing

Yardi Affordable Housing software integrates compliance, property management, and accounting within one centralized database. Practical workflow simplifies staff operations. Real-time information assists management efficiency. Yardi Voyager is the first compliance software that lets users enter information only once to complete both the HUD-50059 form and the state HFA specific Tenant Income Certification (TIC).

Compliance setup is easy, even for projects and buildings that have multiple layers of set-asides for both HUD and tax credit subsidies. Yardi delivers a competitive advantage in the Affordable property management marketplace.

Asset Management

Yardi Asset Management allows Pension Funds, Plan Sponsors, Advisors, Institutional and Private Investment Managers to perform a wide range of financial rollups based on legal or tax ownership structures. These entity rollups are used to facilitate fund or partnership level reporting. It also can calculate and report on the financial performance of your portfolio at each level of your portfolio. This performance reporting includes NCREIF and AIMR standards plus user defined methodologies.

Yardi Asset Management provides analytical multi-criteria comparison views on investment return by employing a comprehensive tracking method for capturing operational, financial, and performance data with the Yardi data warehouse. This innovative portfolio reporting tool creates the ýbig pictureý views needed to make sound, long-term projections and solid financial decisions. Asset Management provides a comparative analysis from property to property by offering important user-definable performance measurement ratios, while remaining in compliance with NCREIF and AIMR reporting standards.

Budgeting and Forecasting

Yardi Budgeting and Forecasting gives you the ability to create accurate budget projections. The module integrates with Yardi Property Management and allows you to produce budget worksheets based on details from actual tenant leases. Budget worksheets display on the screen in a standard spreadsheet format, which the user can easily navigate to modify data and report information. Budgeting and Forecasting also includes additional capabilities to generate CPI and CAM projections for your budgets.

Budgeting and Forecasting is an optional add-on feature of the Yardi suite of property management software. Rather than having a separate database, Budgeting and Forecasting interfaces with, and shares the database of the primary program, Enterprise Property Management. This allows the client to use data from actual transactions to create and compare budget projections.

Conductor

Yardi Conductor is an advanced batch routing system that enhances workflow by automating all tasks associated with the organization and distribution of reports. The program alleviates users from time-consuming efforts of copying and collating, as well as delivery expenses, by offering three delivery options: email, browser, or hard copy. Yardi Conductor saves time and resources by: tracking and grouping all reports on selected properties and schedules automatic distribution to designated recipients, offering multiple distribution methods, and freeing up computer disk space by off-loading processing to the report server.

Construction

The Yardi Construction Management module is a full-service, job-costing system designed to track all types of construction projects. Program users range from commercial managers tracking tenant improvement jobs, to developers constructing buildings from the ground up. Construction Management allows users to oversee accounts payable, accounts receivable, job budgets, progress reporting, lien waiver controls, and more.

Construction Management includes a large variety of features that enable users to tailor the program to their own project needs. These features are grouped into four main categories: Job Management, Change Orders, Subcontracts, and Receivables.

Electronic Payment

Yardi Electronic Payment module offers a one-step solution to put rent payments directly into your account and automatically update tenant records. Simply scan your tenant’s checks or credit cards and the automation begins. Avoid bank lines and simplify operations. With Yardi Electronic Payment, funds get put into your account quickly and you benefit from the time you save in processing.

Maintenance

Yardi Maintenance Management provides a comprehensive system that helps manage the daily upkeep of multiple units and/or properties. Easily create work orders, track job progress, handle purchasing and receiving, and process payables. Maintenance Management saves time and labor by putting all resources within a click of the mouse, including a drop-down vendor list, along with pricing, available stock, authorization names and multiple report options. Yardi Maintenance is the ideal tool for managers of any property type, seeking maximum control of maintenance related tasks and expenditures.

Minnesota Certificate of Rent Paid

The state of Minnesota requires that a Certificate of Rent Paid (CRP) be provided to all Minnesota renters whose managing agent paid property taxes during the current year. Yardi’s CRP feature-set automates the process and ensures that the state’s reporting requirements are met.

The CRP program calculates the percentage of rent paid by each individual (or couple) who rented during occupancy. It allows the managing agent to print the CRP form at time of move out or at year-end. The program has the flexibility to include multiple charges in the calculation; for example, rent, garage/parking fees, and other special assessments charged under the lease terms. The program allows the managing agent to enter the proper year, parcel number of the property, county and the correct calculating percentage taken from the current landlord instruction sheet.

New York City Feature-Set

New York City has unique calculation and billing requirements for both the residential and commercial management industries. Yardi’s NYC feature-set provides all the tools necessary to track, calculate and bill these special charges - keeping the management company in full compliance with New York City’s regulations.

On the residential side, the city has programs in place to limit the percentage by which a landlord can increase the rent on certain units and requires landlords to send monthly rent bills to each tenant. In a single entry, enter the new increase rate for the year and their software automatically calculates each tenant’s new rent amount. Self-Mailer rent statements provided with this feature-set expedites monthly rent statements with a single process generating copies for company records and the tenant invoice copy which does not require an envelope to be mailed!

If you have commercial tenants, the city has a unique Common Area Maintenance charge (commonly referred to as Porters Wage Calculations ý even though there are no longer porters!) which is usually assessed on top of all other charges. This charge typically only applies to older leases. There are also calculations and charges relative to fuel and electricity used in commercial buildings. The Yardi NYC feature-set handles these calculations and adjustments quickly while ensuring the utmost accuracy for you and your tenants.

Ontario Add-In

The Ontario Add-In is designed to provide special tracking and reporting required by the Province of Ontario for residential rental managers, in accordance with the Ontario Tenant Protection Act (TPA). The Ontario Add-In tracks essential data to calculate residential rent increase, and produces the appropriate reports and Rent Increase Forms N1 and N2. In addition, it produces the Notice of Eviction for non-payment of Rent (form N4).

Public Housing

Yardi has developed iPHA exclusively for the needs of Public Housing Agencies.

They have built iPHA with the advanced technology of Yardi’s Voyager web-based product line. iPHA is equipped with the powerful and seamless property management capabilities that have made Yardi Systems the leading property management solution in North America.

IPHA instantly streamlines your subsidized housing program management, including:

  • Conventional low-rent Public Housing
  • Tenant and project based leased housing (Housing Choice Vouchers)
  • Other special state and locally subsidized programs
  • Market rate or non-subsidized residential and commercial portfolios

Your staff works with a single Yardi database and user interface (MS Internet Explorer), making it easy to produce accurate HUD reporting and give timely service to your clients.

Senior Housing

Yardi Senior Housing is designed for owners and Executive Directors of Residential Independent Living, Assisted Care and Alzheimer’s Care communities that offer choices in personal care for their residents. The program provides essential tools to manage day-to-day operations, addressing resident needs, industry compliance and facilities management. Logically organized graphical interfaces are designed for simple point and click accessibility to an open database with an integrated, powerful general ledger at its core.

Yardi Senior Housing addresses all of the financial aspects of senior housing living, including charges, accounts payable, accounts receivable, and financial reporting. The program utilizes an integrated accounting approach that allows users to handle these transactions enterprise-wide, streamlining accounting workflow by means of flexible options and automated tasks. Multiple features, such as the Senior Housing monthly posting functionality, have been designed to mirror the billing and posting practices used to accommodate senior housing charge handling.

Yardi Spreadsheet Link is the ideal tool for portfolio managers of every type. It enhances the ability to customize financial reports by providing a seamless bridge, linking Yardi to Microsoft Excel 2000. Data passes directly from the financial files in the database, with simple Excel formulas, into an Excel spreadsheet. This easy to use link eliminates the need to learn complex programming languages to create customized reports, charts, and graphs.

Product Overview

Market Focus

Ratio of reviewers by organization size.

Industry Focus

Ratio of reviewers by sector.

99%
99%
Real Estate
1%
1%
Hospitality

Similar Software

Other Software by Yardi Systems, Inc.

User Reviews of Yardi Voyager Property Management

★★★★★
★★★★★
Submitted on January 15th, 2020 by an anonymous Yardi Voyager Property Management user.

My main complaint is support. After calling for information on how to accomplish a task through Yardi I am sent to “Sale” which really was an operator who had no clue where to send me for what I was asking which was no more than how to an email blast. I then get transferred to someone who had no clue how to walk me through it. Are you SERIOUS!? Does no one know/understand this product?

The Good…

Haven’t used it long enough to mention.

The Bad…

Customer Support so far.

★★★★★
★★★★★
Submitted on May 28th, 2019 by Fred

Have been using and supporting Yardi for mid-sized management companies. While Yardi offers a complete suite of functionality, their support is absolutely dismal, especially if you need any customization. After more than 15 years on the Yardi platform, we are moving on.

The Good…

Web platform allows flexibility in user locations.

The Bad…

Customer support is terrible, web interface is outdated with a Web 1.0 look and feel.

★★★★★
★★★★★
Submitted on November 28th, 2018 by Adam Pierce from Kintyre

We’re a German based investor and real estate manage and manage on behalf of pension funds and private equity.

We manage 1.4 billion of real estate in Germany, with a majority in the retail sector and the rest in office.

It’s been clear to us that the digitalization of real estate is something moving and we want to be at the forefront of that.

We needed a technology solution that was relevant to the local market but also had the ability to report multi-jurisdictional and across international borders. We found that Yardi with it’s international reputation and high level of adaptation to the local market and it’s level of interface with our business was the right answer.

Recently we were awarded a large mandate because we use Yardi. We look forward to Yardi becoming the market leader in the German marketspace and look forward to our partnership and ensuring we can both succeed in our fields.

★★★★★
★★★★★
Submitted on July 11th, 2018 by an anonymous Yardi Voyager Property Management user.

We just found out that Yardi will be sunsetted in 2020 and were told to migrate would increase our cost from $30,000 annually to $150,000 annually

★★★★★
★★★★★
Submitted on April 30th, 2018 by Zubin Firozi from Better Homes

Property management is heavily reliant on operational functions and that is the reason we use Yardi to support our operations.

At the start Yardi understood our operational process and made customization and configurations to support us and gave us more control over the entire process so we did not miss out on anything and also helped us become more efficient.

Our staff are now just using one system to get things done without having to use multiple systems or do something offline which can lead to errors. And if you have a happy customer you have a happy staff, and with a happy staff comes a happy customer.

I would recommend anyone looking for a 360 solution in property management to use Yardi.

★★★★★
★★★★★
Submitted on March 13th, 2018 by Patti

The best thing I find it does is allow for drill down on expenses so everyone from the property level on up can see what was spent and many times why. A huge problem is that most of their reports they have built into their system do NOT work and give faulty information. The on site rent roll product far inferior to its competitor One Site. Then they charge you ridiculous fees to customize the reports. The most painful and exasperating experience I’ve had in my 30+ years of property management.

The Good…

the above mentioned drill down feature.

The Bad…

the above mentioned inadequately built program and what’s worse, no one at yardi seems to know much about the programs/reports or why they don’t work.

★★★★★
★★★★★
Submitted on September 15th, 2017 by John Azar from MACC Venture Partners LLC

We’re a private equity real estate investment firm.

Our aggressive expansion goal is to double our size in the next 3-4 years.

We’re always on the lookout for the best deal at the best price so we can add value to the asset and deliver to our investors a great return.

The level of detail in the Yardi matrix data is exception. I have all the evaluations and sales history information on a property right at my fingertips.

I like the fact that Yardi is a company made by real estate researchers and real estate data providers and that there is a nerdy component to Yardi. I want my company to give better data and more robust data rather than a data sheet that isn’t relevant to what I’m looking for.

★★★★★
★★★★★
Submitted on June 22nd, 2017 by Mariana Estrada from Roscoe Properties

eLearning allowed us to take our training to the next level and provide us with a scalable training strategy to take us to the next 10,000 units. Prior to this, agents would have to commute quite a ways for training purposes.

eLearning is a great vehicle for independent learning because it lets the student work at their pace with a guided approach. We decide the order they take their courses and let them unlock courses as they complete others.

I like how easy it is to use the eLearning tool. We are able to customize a lot and let our onsite teams do application processing, process payable and receivables and marketing, all within our own policies.

★★★★★
★★★★★
Submitted on March 21st, 2017 by Emma Mackenzie from NewRiver REIT

Life before Yardi was disparate in the sense of having different systems for different uses. We have input of data and information and there was always the chance of human error.

With Yardi you only input once into one system, and there’s processes in place to make sure it’s done properly.

All the information that we collect before we buy anything is demographic led and research led so when we do purchase a unit, our decisions our informed.

I