Cloud-based POS software by Lightspeed (formerly ShopKeep).

Product Overview

Lightspeed POS, formerly ShopKeep by Lightspeed, is a cloud-based point of sale system tailored for retail, rental, and service-based businesses. Main capabilities include tracking margins, taxes, and discounts on products, as well as vendor management and order management. Its CRM functionalities enable businesses to build detailed customer profiles, track sales history, and implement loyalty programs. As part of Lightspeed, this POS has more resources and the ability to accelerate product innovation.

Pros

  • Clean design
  • Frequent updates
  • Offers their own payment processor

Cons

  • Basic reporting
  • Difficult to use outside payment gateways
  • Expensive upgrades

Target Market

Established small businesses with multiple locations that require strong inventory management capabilities and a customizable POS system, such as such as retail, bars, and full/quick service restaurants.

About Lightspeed POS

Video Overview

Features

  • Inventory management
  • Employee management
  • Customer tracking
  • Reporting and analytics for small businesses is based on readily available consumer technology.
  • A marketing dashboard to track acquisition efforts and view traditional and social engagement opportunities.
  • Integrations and add-on options are available for accounting, loyalty and mobile payment providers.
Starting Price
$99 /month
Price Range Learn More
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Product Overview

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User Reviews of Lightspeed POS

★★★★★
★★★★★
Submitted on September 22nd, 2023 by Anonymous

We reviewed the system for our retail store and for the most part it was fine but when it came to the inventory and search feature, it was not in line with our business needs. We have 5,000 plus SKU’s and to have our cashiers search an item, they had to do so by description. We have building material/equipment that comes in various diameters and there is no way they would have been able to remember all of those variations for a search. There was not the option to search by part number.

★★★★★
★★★★★
Submitted on June 17th, 2019 by Randell Dodge

We switched to ShopKeep because our previous system did not provide the basic inventory management, tracking and employee tools we need. We have been using it for about 5 years. I love that I can see how many muffins or matcha lattes I sold with ShopKeep’s mobile app.