DreamzCMMS Review: Features, Pros and Cons
DreamzCMMS offers a range of features at an affordable price, but with that comes a steep learning curve. The training offered by the dedicated support team can help users get comfortable with the system.
Those needing true plug-and-play software they can master overnight may want to consider other options.
- Responsive support via a dedicated relationship manager
- Mobile app allows users to view asset details, log work hours, and update work status from anywhere
- Offers QR code and RFID-based asset tracking capabilities
- No multi-factor authentication or SSO
- Moderate learning curve due to the large feature set
- No live chat or online support ticket system
- Developer DreamzTech US Inc
- Client OS iOS, Android, Web
- Deployment Cloud Hosted
What is DreamzCMMS?
DreamzCMMS is a cloud-based CMMS software with a wide range of offered features designed to maintain assets in prime condition, improve productivity, and reduce unexpected breakdowns.
Our Ratings
| Usability - 7.4 | Easy to use and not overly complex; well-integrated functions and consistency; would require extensive training to become proficient; moderate learning curve in getting started. |
| Support - 9.2 | Easy to find contact information; great responsiveness of the support team via dedicated relationship manager; help documentation and offered videos are rich and clear; no live chat or support tickets. |
| Features - 10 | Feature-rich and comprehensive; exceeds expectations for expected CMMS capabilities; all features available at any plan level; the mobile app offers the same features as the desktop. |
| Security - 7 | Developer has had no known data leaks; data export to PDF or CSV files; no multi-factor authentication or SSO. |
| Value - 8 | Plans start at $44/user/month; further pricing appears to be custom; no free plan available; all features available at any price point. |
| Performance - 8.5 | Functionality was fast and responsive; easy to create a new asset and assign a work order to it; easily accomplished routine maintenance tasks and seamlessly jumped between work order creation and asset creation; no slowness or performance issues. |
| Key Features - 9.8 | Strong feature offering; can be as simple or as detailed as desired; every module works cohesively; large variety of reports available; feature set may be overbearing to a new user. |
Add New Asset To Track
The asset tracking section offers options for generating asset types such as location or facility, equipment or machine, or tool. Assets are organized in a hierarchy, and the information input for each new asset screen is relatively the same.
Users can assign location, department, serial number, and category and generate barcodes and QR codes. Additional details such as parts/BOM, checklists, metering events, personnel, warranty information, purchase data, and a repair log can also be added, with the option to keep it simple or detailed.
We found the volume of data it appeared to want for each asset to be overwhelming, but the system doesn’t require most of the data if users just want simple asset management. Therefore, asset management can work great for a small business or a large enterprise.
Create Work Order
We discovered how quickly and easily it is to create a new work order DreamzCMMS. The dashboard view in the Work Orders tab provides options to view active work orders, monitor scheduled maintenance, or automate workflows. The dashboard view also shows the number of open and work-in-progress orders and the top 5 recent orders.
There are two main ways to create a work order:
- The quick work order creation screen is a pop-up where you can assign an order number, choose dates, status, maintenance type, location, company, user, and description.
- The advanced creation process allows for more detailed data submission, such as asset assignment, project mapping, technician and department assignment, labor tasks, file attachment, and financial assignment.
Reporting
DreamzCMMS offers a variety of report types, including:
- Maintenance activities
- Asset counts
- Purchase orders
- Incident reports
- Supplies
Users can also break down reports into maintenance or asset categories:
- Maintenance reports include custom KPI dashboards, backlog reports, part usage history, time consumption, technician performance, shift reports, overdue details, and projects with total costs.
- Asset reports cover asset count, movement, valuation, warranty expirations, meter readings, and more.
Additionally, a KPI dashboard allows for quick views of downtime, planned vs. unplanned, spending on parts, vendors, labor, etc. Reports can be easily exported to Excel or PDF format.
What Features Are Missing?
- Multi-factor authentication: There is no multi-factor authentication available, which can be an important security feature for many users.
- Support videos and documentation within the software: Most of the support documentation and video tutorials are located on their website and aren’t as discoverable within the software itself. It would be nice to pull up related help within a specific module of a program.
Pricing Plans
| Plan | Pricing | Features |
| Starting Price | $44/user/month |
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Alternatives
Summary
DreamzCMMS is an enterprise cloud-based maintenance management software that helps maintain assets, improve productivity, and reduce unexpected breakdowns. We recommend it for those looking for comprehensive features at a reasonable starting price point.
We like the system’s wide range of features, including asset management, work order creation, reporting, and strong preventive maintenance. While the software does have a moderate learning curve, the support team is responsive, and the help documentation and videos offered are rich and clear.
With a strong mobile app that offers the same features as the desktop, many businesses would be satisfied with DreamzCMMS for their maintenance needs.
User Reviews of DreamzCMMS
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- Education Services
- 11-50 employees
- Annual revenue $1M-$10M
We love it and have actually had some of our vendors signup
We love it and have actually had some of our vendors signup to help manage their equipment.
Pros
We were surprised on all the features DreamzCMMS has to offer. We were mainly interested in basic core features but we are now using many features that we did not even know existed.
Cons
Since we have been using the product we have not experienced any major issues. The Dreamz team has always been available to provide support when we need it.
Easy to use interface, meaningful insights on dashboard
Easy to use interface, meaningful insights on dashboard. Their support is really good, helped us get onboarded and also integrated with our ERP Systems as well.
Pros
DreamzCMMS helped my medium sized business run maintenance operations with ease. Their schedule maintenance with checklist options came very handy. Their app helped my technicians perform their activities easily. Reports and dashboard is very attractive and provides meaningful insights.
Cons
The platform is huge and too many features takes some time to get accustom to but once our operations team started to roll on they were happy about it.
