Work Order Management software designed by Nexent Innovations for equipment sales & service companies.
Miracle Service is the flexible field service management software that lets you customize your solution to fit your specific needs. With our modular approach, you only pay for the features you require, allowing you to start with what you need today and easily expand as your company needs change.
Consolidate and optimize all your important service tasks within a single field service management software platform. Take advantage of our outstanding features.
Additional Industry Specific Modules:
Experience the power of Miracle Service and optimize your field service management like never before. Tailor your solution to match your requirements and take your service business to new heights of efficiency and profitability.
Miracle Service is available on-premise or as SaaS. The pricing is as follows:
Miracle Service is sold modularly, so pricing depends on the selected modules as well as the number of office and mobile technician licenses required.
Miracle Service has made a huge difference in our company and to me. Support has been wonderful as they are always there ready to help. This program has been very helpful in organizing and coordinating ongoing service as well as keeping better track of inventory and preventive maintenance contracts. I am always learning new ways to improve our business with help from the Miracle Service Software and Customer Support Team.
I have been a Miracle Service customer since 1997 and am very happy with the product. Our service productivity has improved because we can accurately schedule preventative maintenance calls and identify other “same area” service calls that can be made when we dispatch a technician to a remote area. This not only benefits us, but also allows us to provide superior customer support.
Over the years our company has grown and Miracle Service has grown with us. We have added features as the technology in our industry has changed. I would recommend Miracle Service for its features, the support, and the development of the product in response to new and ever-changing technologies.
Our office equipment service business was using a large industry-specific ERP as our service management system. This system became too expensive and any time we needed support, we would have to wait at least one business day for a response. We decided to reach out to Miracle Service and was able to find the perfect solution for our small business. Making the switch to Miracle Service means our costs are reduced by 80%.
Miracle service, for us is a work scheduling system with data management capabilities for equipment MRO as well as calibration services - with history for each piece of equipment as well as certificate of calibration, certificate of inspection generation capabilities. Over time, we have been evolving to use more features of this extremely powerful and comprehensive system. It is rather complex - but so are the requirements of our type of business.
Powerful and flexible capabilities that address all of our very diversified documentation requirements. Our clients are impressed and very pleased! Our processes of documentation have been dramatically reduced.
Client (us) - I believe - should be equipped to be able to generate forms and be a little less dependent on NEXENT - but - in fairness - the support has been good in regard to creating or editing forms.