TrueERP

Excellent support team

True ERP

I find the software is very user friendly

Amazing Software bundled into one program!

they are scammers they make a lot of promises and sound really good up until you pay them. then every thing that the program is suppose to do it does not. we kept hearing for a year that they are working on in and should only be a few weeks it is the number one priority. we never got the fixes. then renewal time came and the invoice is over three time the amount of the first one. after have so much time and money invested do you just pay and keep on going and hope another year does not go by with out having the proper programming working. or call it quits and cut the losses. we cut the losses.

Software ease of use

Convenient and has all the functions we need from inventory & accounts & other functions.

It is a very broad and very capable ERP system.

Everything is working fine.

Happy with the software…

Great support.

Awesome support.

Great support.

Happy with the software!!!

Happy with support…

Happy with the support.

Great Support!!!

Great support

Great support…

Great services!!!

Awesome services!!!

Great support!!

The application works well

Great support!!

Awesome company to work with.

They are a great company to work with, always available to assist whenever we have an issue with the software.

Great support staff and very friendly

Friendly staff and great services

Helps me daily

The software works well

Great Software

good setup of the website, still feel it needs a bit of work, better than what i have come across

Great piece of software and really helped improve our daily processes

Amazing Package

Awesome Package

Really Helpful

Happy customer

Great customer experience

Efficient and helpful

User Friendly

When calling for Support help, I usually only have to call once and I have all of my questions answered. If they can’t be answered, the support department calls me back. It’s a great addition the each and every time we call support, I receive an email log of the problem.

When I needed assistance, TrueERP was there.

Helps me on a daily basis

Fully integrated and all works together

Early days, but ERP looks to have some pretty good features

TrueERP Makes Reporting a Breeze

Best System with Awesome Design

Would recommend ERP to anyone

It helps with out everyday procedures and tracking. We have a big factory so it’s great that we can do our work from tablets and don’t have to go back to computers all the time. Its defiantly helped us out this way.

I find True ERP really easy to use, it sorts all of the information I need out for me & being able to finish everything in one big bunch is really handy.

Dene has been great for our implementation. He knows the product really well and understands the customizations we need to have.

Implementation has been very well organised, helping us with daily business processes.

The ERP helps our business procedures on daily basis. On-site and online support is provided whenever required. This software helped us in growing our business… easy and fast processing and NO headache. The project manager assigned to us is very helpful and is approachable.

AS A BEGINNER, FIND IT VERY USER FRIENDLY!

THE SOFTWARE IS REALLY GREAT!

Horrible Software

TRUE ERP, IT IS A GOOD PRODUCT!

TRUE ERP IS USER FRIENDLY!

For my role in the company the functionality of ERP’s accounting components are great. They tie in with all of the other aspects and make my job easier.

ERP is an all inclusive system and covers the needs of our business from Accounting to Manufacturing.

We consider TRUE ERP as a SOUL SYSTEM!!

We are still new to TrueERP but so far it is making everyday procedures faster and more efficient.

TrueERP is great because it incorporates all parts of our business. We are currently running about 90% of the business through the software!

What I like about the True ERP Software is how it is fully integrated. All the functions are usable and very important. At first you can say that some functions are just for display but when you fully understand how it works, you can’t just ignore it.

In short, yes TrueERP has helped us manage the day to day business. Though it is a big program, complicated sometimes but overall very significant change. I wouldn’t hesitate to recommend the software to anyone. Personally, I would describe the software as user-friendly!

The software is very usable, pretty easy to navigate through and provides a lot of convenience with inputting as well as retrieving data.

True ERP quality is superb!

True ERP accommodates our business very well & molds to what our needs. Easy to use most of the time.

We are using the True ERP software over 2 years to run our business. I must say Yes! It is user friendly. Though there are still some issues which are not answered by the ERP Support.

This software is not good. Please be careful

As our business grew we knew we needed to find something software wise that would help us run effectively and not just on spreadsheets and word docs anymore! We had a few presentations with the sales team and this looked the best solution for us. It tracked inventory in real time, the manufacturing part was easy to use and everything talked to everything so it is now easy for us to keep on top of our day to day processes.

TrueERP has a great overall product. The team at TrueERP works endlessly for customer and employee satisfaction. The product is a complete, fully integrated software suite, which also allows you to navigate through the software with ease, with it’s user friendly interface.

This software can not even perform the basics. Recently there are many crashes and problems. Zero customer support.

We decided to change the software recently. We had a bad experience. We felt they were very aggressive. My personal opinion was the interface was kind of an older style. With TrueERP, it wants to be an all encompassing program. It does a lot of things nice, but also things not so great. The beginning of the process, they kind of lied to us. Saying there was features that were not there. They said they would plan on implementing something, but they never did. Given that we were replacing our accounting program with this option, we would also need payroll. TrueERP told us they did have payroll, but apparently it only works for US companies. On top of that, their multi-currency is kind of weak. It does not allow you to have bank accounts with foreign funds. And because we are in Canada, it is common for Canadian companies to have US Dollar accounts. This introduced a whole slew of problems and work arounds that wasted many hours of our accountant’s time. They said they’d make an exception for us but they did not.

In their beta version, they had some of these features we needed, but once going to a normal version, we’d lose that functionality. The quality was just bad, we had downtime. The beta version would have this “missing functionality” but it was buggy, and when we got to stable version, there are defective things and unfinished parts. It would crash often for some users and myself.

If anyone is thinking about purchasing TrueERP then please read this. I was the original re-seller for this software in Canada and I HIGHLY recommend that you DO NOT purchase this software. The system itself is okay, however the support is very bad and to purchase and keep using it is very expensive. You have to initially “buy” the program, but then you need to keep purchasing the annual renewal fees which are much higher than similar software programs in order to keep using it or it will shut down.

I am writing this in sincere honesty and very much hope that if you need a good accounting, inventory, CRM or ERP software system for your business that you will go with one of the many other ones out there. The other big issue is that they are just not an honest and reputable company and have a track record of taking advantage of other businesses and re-sellers of their software.

I warn anyone looking at TrueERP to really think hard before proceeding. This company made a lot of promises that they could not keep. They knew full well what our requirements were for a successful implementation and they assured us that everything we needed was already in the system only needing configuration to meet our needs. The biggest problem we had was with EDI integration with our retail partners. After many months of working with the developers in Australia, they were never able to deliver or even demonstrate the functionality. Since accepting orders by EDI is the very first and most critical step in our business, we were never able to use the software for anything. TrueERP refused to refund the money we spent with them and we are now forced to attempt recovering our money through the court system. Bottom line is DON’T TRUST TrueERP.

We have three numbers on file for Customer Service, but it is always a guess as to which one is CONNECTED. Last month, two of the three numbers had been disconnected and when I did connect, it was an answering service. We were locked out of the system. We have had this issue before with numbers not working. The support I can get thru to leave a message is based out of Hawaii. We are in a different time zone, so I don’t expect a call back for a few hours.

In short, yes TrueERP has helped us manage day to day business. It is a big program and it was a significant change overall. The past year has been a big adjustment and you guys are developing the Hire module for us. After those developments are complete it will be even more helpful. I would also give a higher rating for “Value for Money” once our additions are done and we can use the Hire module. I wouldn’t hesitate to recommend the software to anyone with experience in inventory software, otherwise there is a bigger learning curve. Besides that, I would for sure! Personally, I would describe the software as user friendly! Set up a sample company to mirror your current company to learn how to use the software without mucking up your real data. Practicing in a sample environment has been really good for us!

The software is very user-friendly, that’s why I got it! I can always call in and get real time support, however sometimes I need to call them to follow up. I would recommend the software as well. If the Gold Coast office asks me to be a reference, they can ring me up for a recommendation.

I would recommend TrueERP! It accommodates any kind of business and molds to what their needs are. You can tell by all of the different features that it would suit any company, especially larger companies. It is a very adaptable package!

We purchased the company which was already utilizing the software. I would say the software is user-friendly and the functionality suits my daily needs. We are always able to get real time support and to my knowledge, I don’t know of any issues that haven’t been able to be rectified.

This has absolutely helped us manage our businesses and the real-time support is a big bonus. Any accounting package is going to have its niceties and its warts. TrueERP has a lot less warts! It can fit to each unique company/business. I do recommend the software.

TrueERP has helped manage our processes and there are definitely parts that are user-friendly. Some parts are little more difficult to manage. We are always able to call and get real time support. Use the shortcuts available for training, like the help pages.

It does help me manage daily business, I think it’s good and it does what I want it to do. I would like to embed more of the manufacturing features in, especially now with version 2017. The software is user friendly, but the user environment is always changing so it could continue to evolve. I am always able to call and get real time support, and support now is better than it was previously. I have recommended the software to others quite a bit.

I like it, I would recommend it! It has made my work quicker, especially invoicing and accounts. It is quite user friendly once you get to know it. Take notes during training and get in and use it! Use the sample company they set up and give it a run! It’s really about getting in, using it and getting familiar.

TrueERP has helped us with POS, invoicing and tracking customers and stock. I suppose it is user-friendly. As with everything though, for those who aren’t as computer literate, you may have to play around. I am able to call in for support when I need it and I would recommend it. Like any new program it takes time to appreciate the complexity.

I would recommend it! Our implementation experience was very good, there is just so much to learn. It is quite user friendly. It’s a very detailed software, so it does require more training for those who don’t use it daily. I love it, I think it’s really good! When I call in for support there is always someone there to answer. We also now started receiving e-mails covering our logged support issue.

TrueERP has helped me manage my daily business processes and I can call in to get real time phone support. We are waiting on an issue with the tax summary, but this should be resolved in the latest version. I would recommend the software to a friend/colleague.

Using ERP had definitely helped us manage our business! We used to have three separate systems for manufacturing, accounting and invoicing. I would definitely recommend TrueERP to a friend or colleague, I love ERP! Going from three separate systems to this has made my life so much easier!

ERP is user friendly and a big step up from our last software; the way everything links together is great! We are a very complex company and have 3 major sites. We are still in the process of finalizing our specific additions/customizations. Once these are finalized we would be a great reference because of the complexity of our business.

ERP has helped us manage our daily business and is user friendly, but I feel it would still be beneficial to have additional training. We are always able to get phone support, but sometimes we do have to follow up with them for larger issues. Support in our local office is generally good.

ERP is user friendly and has helped us manage daily business, especially for my position. I don’t usually need to call in for support, but when I do they are always there for me. I would recommend TrueERP.

TrueERP has helped us manage our sales, invoicing and purchasing processes. When we need support is good. I’ve always used the California office, they are very friendly and can answer any question!

I would recommend ERP because they have great customer service, its user friendly and very reasonably priced! I am always able to call and get real time support, and if I leave a message they always call back promptly. They usually solve my problems right away, but if they do need to get back to me it’s generally within 1-2 days. If its regarding an addition to the software, the longest we have waited is 1-2 weeks. I have worked with 25-30 different softwares, so I know that this is very user friendly. You just have to know your needs from the software depending on your industry.

TrueERP has definitely helped us manage our daily business. For the most part it is user friendly and I would recommend the software to a friend or colleague.

First off, I love how this company actually tries to make sure their customers are happy. Most companies don’t care after they have sold you. TrueERP really values customer service and pride in their product. This is one of the best decisions I have made for our company. The product is easy to use and I love the customization portion. The inventory management is seamless and in real time! This helped us since we have multiple locations!

I would absolutely recommend TrueERP to a friend or colleague. ERP is user friendly, has helped us with our daily business processes and I am always able to call to get real time support.

I am a new customer with TrueERP and so far so good. I am only using them primarily for accounting purposes but since the purchase it has worked perfectly. Overall I am impressed with their customer service and ease of use. The implementation process also went pretty smoothly. Over all they are a great company.

Overall TrueERP has been very helpful to our business. It helped dramatically with our inventory control as well as our manufacturing. The staff is very knowledgeable and helpful. I would recommend this product to any business whether it be start up or established. They do free customization of the software. Definitely ask them about this feature.

TrueERP was the Solution we needed!

For the first time I’ve found organization for my business. Inventory management was by far one of our biggest challenges and we could barely report accurately on the simplest of financials. TrueERP allowed us to track orders and make appropriate decisions based on our customer orders and real time figures.

I would rate ERP’s ease of use, overall functionality/quality and customer support a 10 out of 10.

The software is incredibly intuitive, pretty easy to navigate through and provides a lot of convenience with inputting as well as retrieving data.

True ERP has helped me manage daily business processes. It is user friendly and support is available if needed. In my experience, you will learn the software as you go, but as far as a program, it’s beautiful.

This software unfortunately has proven to be a bad purchase.

Overall it has good features and has potential, but beware, when your business grows you will be shocked. It is very very slow and has many bugs. When they are reported, nothing is done. Looks nice when it is presented and sales people are very convincing. But after you sign on the dotted line, everything changes… Beware!

On the surface our evaluation was comprehensive, however, after looking back I would have put this software thru a more thorough software review. The problems that came during after implementation were not examined closely enough by our team. The presenter obviously new were the software weakness were and steered away from these areas during demonstrations. We finally realized that this software was not going to fit in our long term plans. We eliminated the software off our servers and started with a new search.

We used True ERP a few months, the support team was horrible. Some thing they do not know, just ignore it. Not happy, they do not care. No improvement, not accepted customer feedback.

Easy to use - great support and I love the functionality .

Great product

A complete business suite for any industry. 22 different modules to support complete process flow for any kind of the industry. Real time transactions, and reporting.

Easy to customize screen and can activate or deactivate the module as per the requirement. Can define Access to employees on 5 different levels. Have different searching criteria, and highly synchronized data. Can drill down to any record from the list.

Can customize POS screen, can set reminders, and reminders are aligned with every function where there is a need of it.

Numerous reports for each module and gives you the privilege to make your own custom reports. Apart from reports you have the facility of making charts. Printable reports can be designed as required.

A one stop solution to any nature of business.

By simple EASY OF USE

Software style is menu on left. Graphical large icons in middle. Can remove ones not used. Maintenance listviews w/custom buttons can re-order columns and export/search/sort/filter any column. Drill down anywhere to any level. All reports are chartable nice feature. Multi-language/currency. Colorful but not overly-so. All customers get all modules for the same price - turn off ones not wanted. Lots of preferences.

Can support up to 3 monitors.

No separate database is required (or used) - price includes license for MYSQL.

Has a global search feature that searches everything.

Very flexible EG the inventory part number can be any length - no maximum.

Nice CMS with pipeline dashboard.