Yardi Voyager Property Management

We stayed with Yardi. They could import all our files and history within the upgraded system. This way there was no data entry or setting up of files. And we would not have to keep two systems in place to look up past transactions/history.

My main complaint is support. After calling for information on how to accomplish a task through Yardi I am sent to “Sale” which really was an operator who had no clue where to send me for what I was asking which was no more than how to an email blast. I then get transferred to someone who had no clue how to walk me through it. Are you SERIOUS!? Does no one know/understand this product?

Have been using and supporting Yardi for mid-sized management companies. While Yardi offers a complete suite of functionality, their support is absolutely dismal, especially if you need any customization. After more than 15 years on the Yardi platform, we are moving on.

We’re a German based investor and real estate manage and manage on behalf of pension funds and private equity.

We manage 1.4 billion of real estate in Germany, with a majority in the retail sector and the rest in office.

It’s been clear to us that the digitalization of real estate is something moving and we want to be at the forefront of that.

We needed a technology solution that was relevant to the local market but also had the ability to report multi-jurisdictional and across international borders. We found that Yardi with it’s international reputation and high level of adaptation to the local market and it’s level of interface with our business was the right answer.

Recently we were awarded a large mandate because we use Yardi. We look forward to Yardi becoming the market leader in the German marketspace and look forward to our partnership and ensuring we can both succeed in our fields.

We just found out that Yardi will be sunsetted in 2020 and were told to migrate would increase our cost from $30,000 annually to $150,000 annually

Property management is heavily reliant on operational functions and that is the reason we use Yardi to support our operations.

At the start Yardi understood our operational process and made customization and configurations to support us and gave us more control over the entire process so we did not miss out on anything and also helped us become more efficient.

Our staff are now just using one system to get things done without having to use multiple systems or do something offline which can lead to errors. And if you have a happy customer you have a happy staff, and with a happy staff comes a happy customer.

I would recommend anyone looking for a 360 solution in property management to use Yardi.

The best thing I find it does is allow for drill down on expenses so everyone from the property level on up can see what was spent and many times why. A huge problem is that most of their reports they have built into their system do NOT work and give faulty information. The on site rent roll product far inferior to its competitor One Site. Then they charge you ridiculous fees to customize the reports. The most painful and exasperating experience I’ve had in my 30+ years of property management.

We’re a private equity real estate investment firm.

Our aggressive expansion goal is to double our size in the next 3-4 years.

We’re always on the lookout for the best deal at the best price so we can add value to the asset and deliver to our investors a great return.

The level of detail in the Yardi matrix data is exception. I have all the evaluations and sales history information on a property right at my fingertips.

I like the fact that Yardi is a company made by real estate researchers and real estate data providers and that there is a nerdy component to Yardi. I want my company to give better data and more robust data rather than a data sheet that isn’t relevant to what I’m looking for.

eLearning allowed us to take our training to the next level and provide us with a scalable training strategy to take us to the next 10,000 units. Prior to this, agents would have to commute quite a ways for training purposes.

eLearning is a great vehicle for independent learning because it lets the student work at their pace with a guided approach. We decide the order they take their courses and let them unlock courses as they complete others.

I like how easy it is to use the eLearning tool. We are able to customize a lot and let our onsite teams do application processing, process payable and receivables and marketing, all within our own policies.

Life before Yardi was disparate in the sense of having different systems for different uses. We have input of data and information and there was always the chance of human error.

With Yardi you only input once into one system, and there’s processes in place to make sure it’s done properly.

All the information that we collect before we buy anything is demographic led and research led so when we do purchase a unit, our decisions our informed.