Easy Storage Solutions Software

4 Reviews 4/5

A web-based self storage software to help manage tenants.

About Easy Storage Solutions Software

Easy Storage Solutions software is a web-based management system for self storage companies. The main function of the system is a website that supports credit card processing as well as Internet payments and booking. The site can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections, and perform other crucial processes for self storage businesses.

Easy Storage Solutions has automatic data backup capabilities, carried out with secure servers. Additionally, the move-in and move-out wizard makes the customer turnover process much more intuitive and manageable. The system can generate statistical reports, handle online customer rentals, retain customer contact information, and integrate with google maps.

Recurring payments can be automated within the system, ensuring that no payment is gone unnoticed by the storage company. Site facility maps can also be uploaded to the system. Online booking can be conducted at the website as well. The system allows storage customers themselves to log in directly and make payments at any time, 24/7. They can also log in to check their accounts or book additional units. This makes the whole process more convenient for both the user business and the customers, making interaction more fluid.

Auto Pay

The Easy Storage Software can connect into almost any merchant account. This makes the software program a virtual terminal where you can charge cards from almost any device like, smartphones, iPads, tablets, and laptops. This will also give you the ability to take payments online through the website and set a tenant up on auto pay. This means the software can charge the tenants card automatically each month.

Easy Data Migration

The software has an import feature where you can import your tenant accounts using a csv file. This can save time in the initial data entry process.

Excel/PDF Format

Various reports with in the software can be exported to excel or as a pdf.

Gate Integration

Many storage facilities have automatic gates that let tenants in and out. This feature allows you to connect the Easy Storage Software to your automatic gate and update the gate with information such as who is locked out and assign gate codes. This software is currently compatible with the following automatic gates: PTI, Digigate, Doorking, Winsen, and Alltec.

Merchant Processing

If you do not have a merchant account Easy Storage Solutions has a partnership with a company called Rent Payment. This merchant account allows you to charge credit/debit cards, and do ACH transactions. One advantage of this Rent Payment account is that you don’t pay anything unless you use it and when you do process a card you will only get charged a flat rate of 1.99%.

Online Payments

This self storage software has the ability to give each tenant access to their own online account. Through this online account a tenant can pay online, print their own invoice, or set themselves up on recurring billing. They are also able to print receipts and rent a new unit through this account login.

Property Mapping

As part of your setup process you will generate your unit sizes and units into the software. This will then generate a grid view map of all your units with a status of rented, available, pending, locked-out, or scheduled move out.

On the customers tab inside the software there is a search feature that allows you to search by customer name or unit number. You do not have to enter the whole tenant name for this to work. Once you find the tenant you need to work with, click on their name and you will be taken to that tenant account page.

Website Included

One unique thing about this self storage management software is that it comes with a website. The website is connected to the software and gives you the ability to rent units online or take payments online. Set this website up on your own domain name and it then becomes your doorway or portal into the management software.

Product Overview

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User Reviews of Easy Storage Solutions Software

Submitted on August 23rd, 2023 by Anonymous

The first few years were great! I referred many owners to ESS. Ever since Storable bought it, there has been a steady decline. More downtime. Less enhancements. Nearly no fixes. Don’t waste your time or money with this company. They don’t care about you or your business.

The Good…

I have been using ESS since 2016. The software and development team were good until Storable bought them out. Now I would not recommend them to my worst enemy. I am here shopping for a new software package to replace ESS.

The Bad…

They have greatly increased the monthly subscription while at the same time refusing to fix even minor issues with the software. They also forced all owners to switch to their payment processor while adding their own fees in so payment processing also went up considerably and on this functionality went down. Overall, Storable is not interested in improving ESS, just milking all of the money they can out of storage owners. Run as fast as you can from ESS. It is not worth it anymore.

Submitted on August 7th, 2020 by Gary Rockwell

I have implemented the software and use it on a daily basis. It is quick, easy and thorough. The support is immediate and always solves my issue. It is the best support I have received on any software I have ever used and that’s a big thing considering I have implemented software and hardware platforms for over forty years. For someone who is not software proficient this system is intuitive and easy to operate. I Highly recommend it!

The Good…

support and ease of use

The Bad…

It would be nice if the user had a few more database editing tools

Submitted on October 16th, 2011 by Anonymous

Reliable. Quickly accessible from anywhere. Makes things quick and easy. You can bring up your accounts on an ipad and handle move-ins from any device! This will simplify your self storage business!

Submitted on October 3rd, 2011 by Mike Dodd

Way satisfied and impressed! Excellent customer service! From DOS to managing my office from a smart phone anywhere! Whole Mini Storage Management System costs less than what I was paying for just postage before!