El Dorado Utility Billing Software

5 Reviews 4.2/5

A utility billing software by Creative Technologies.

About El Dorado Utility Billing Software

The El Dorado solution is a easy to use integrated platform for billing and customer management. It is feature rich, affordable and integrates seamlessly with 3rd party meter reading systems, on line bill payment processors, and print/mail houses. Extensive system reporting with historical tracking of each account payment/usage and billing/collection management system to track overdue payments and system transactions.

Video Overview

El Dorado Utility Billing Software Features

  • Instant access to unlimited usage, billing, payments, adjustments, reversals, late fees, transactions, special charges and service orders.
  • Histories for any date, month, quarter, company, customer, group and user entries.
  • Password protected for transactions to record user name.
  • Payments, adjustments, readings may contain special user notes with more user-defined calculation options.
  • Expanded interface for AMR, radio read systems and CTUSA’s Easy Reader, proprietary meter reading software now available for both Android and iOS.
  • Multiple user-defined charges and fields.
  • Printable receipts as well as one-off statements.
  • Landing page includes automatic reminders and alerts so scheduled tasks and activities (i.e. bill calculations, assessment of late fees, statements printed and last backup) are presented.
  • Business dashboard presents accounts with open balances, today’s payments, high usage accounts and service orders.
  • Track bounced checks, late fees and shut off history.
  • Easy meter changes out.
  • Multiple company ready.

El Dorado Utility Billing Software Target Market

El Dorado is best used by small to medium size cities, towns, municipalities, property managers, and accounting firms representing multiple utility companies.

El Dorado Utility Billing Software Pricing

The cost of El Dorado starts at $495/user/one-time. There is a free trial available. There is no free version available.

Product Overview

User Reviews of El Dorado Utility Billing Software

★★★★★
★★★★★
Submitted on January 19th, 2022 by Nicholas

El Dorado is an all-encompassing software package for small to mid-size utility providers. Many of our customers bill between 200 and 2000 meters. We focus on simplifying the read, bill and collection process. We offer a robust customer portal, iPhone and Android meter reading app and full featured billing solution. Our goals are to help utility billers reduce cost in postage by allowing your customers to see and pay their bill online while receiving new bill and payment receipts by email or text. We also include our customer emergency notification product as part of the package so you will have the ability to notify your customers immediately when there is a service outage or public announcement. Helping customers improve billing is our number one goal, our support staff is highly experienced in all aspects of billing and configuring a state-of-the-art utility billing solution. Give us the opportunity to show you what we can offer.

The Good…

This is a best-in-class product that is very easy to use and affordable. Their moto is Big System Features at a Small-town Price. The customer portal is loaded with cost saving features for electronic bill presentment and offers the end user customer with great data on their past usage and prior billing. There is nothing on the market that comes close to the capabilities offered in El Dorado.

The Bad…

Can’t think of any at this time

★★★★★
★★★★★
Submitted on April 5th, 2021 by Sara

They have old school program - it’s a kluge

The Good…

Their partners

The Bad…

Everything else - poor design, missed deliveries

★★★★★
★★★★★
Submitted on June 17th, 2019 by an El Dorado Utility Billing Software user from High Gabriel Water Treatment

Great product with even better support!

★★★★★
★★★★★
Submitted on June 17th, 2019 by an El Dorado Utility Billing Software user from Westside Property Management

Transition from our old system was very easy and straight forward. The product is feature rich and exceeds our requirements

★★★★★
★★★★★
Submitted on June 17th, 2019 by an El Dorado Utility Billing Software user from Kosrae Utilities Authority

Affordable, Easy to Use, Open Utility Billing Solution