QuickBooks Desktop Pro

The system is a nightmare. I was promised Quickbooks had all these various functionalities and it literally has none of them. I can’t pull simple daily reports or more customized reports such as a sales report by part or customer. The invetory is not in real time so my sales team is blind in the field. It also does not show committed inventory unless invoiced. Watching my staff try to input a PO is unbelievable. The whole system is garbage.

I don’t like it but we’re using it now. I’ve tried to get other software companies to do what I need but everything integrates with QuickBooks or Excel. I think QuickBooks does everything except for emails. I’m just going to use it because it does most of everything I want.

I have used an for 23 years with payroll $650.00 a year we renewal is$ 349.00 year I called and asked why they renew every year when I do not use any of the new features and they took over my computer and found a problem that they did not support offered to fix for $ 2.00 to $ 2.80 per mb I had 400 mb $ 800.00 to $ 1120.00 or go to enterprise for 1500.00 quick book tech said it will crash in 3 months or less if I do not pay one of the options someone out there need to know this I have used this product with the invoice forms and the checks and payroll option this year will be if I pay to fix approx $ 2500.00

Worse money Ive ever spent!!!

Solution lacks the ability to do job costing, as well as customizable invoices.

Quickbooks is very user-friendly. Everyone in the company enjoys using it.

Provides erroneous data and customer service charges everytime you call for assistance.

Every year we have to pay additional money to get our W2’s and are frustrated by this. The system never does what it is supposed to

It’s a great program that does everything we need it to do

We were unhappy with some of the changes made to the program and the customer support. We are worried about future changes.

It was limited for inventory management, but in terms of accounting, it did everything we need.

Quickbooks is not an ideal inventory management program

Quickbooks is getting outrageously expensive and their payroll services are really messed up which resulted in an IRS audit

Using it for a long time. Does everything I need it to do.

Quickbooks Pro is good for general accounting but it’s not a fit for us a general contractor. If you’re looking for a basic way to track expenses and revenue then it works well. However, it doesn’t have cost codes, project tracking, and chart of accounts which we need for drill down reporting.

Errors in turning estimates into invoices, sometimes it modifies the invoice to a different date and we have to double check everything

It struggles with invoicing and billing terms that it just won’t do, doesn’t integrate well with banking and causes double entry errors

fed up with them, they keep changing everything, have a list of cutomized reports and every time they do an upgrade it messes up all my reports.

Every month something crashes with this system. Their support takes forever to determine what is wrong and can’t offer any assistance. We pay over $500 a year for this which we think is ridiculous.

Quickbooks feels more like it’s geared towards large businesses, which we are not. The reports are cumbersome to set up and offer more features than we need, such as invoicing.

Does not handle as many industries under the system as needed. The home screen has just become obnoxious. There’s so much functionality available that isn’t needed.

It’s too expensive they are forcing me to upgrade and it seems just too expensive. The price continues to go up and the functionality doesn’t seem to justify it. We are paying almost $700 per year just for payroll and another $200 for the software

We have to manipulate a lot of data in order to get reports. What scares me is after we pull a report if the heading is different it pulls up different figures. If we pull by projects and they forget to put or tie it to a vendor then it doesn’t pull

Simple to use solution

Fed up to my teeth with QB. I dislike that the customer service and relationship is very poor all they care about is getting our money and taking care of us is low on the totem pole. For the size of my business QB doesn’t adopt well to our needs. We spend hours on the phone trying to get it worked out and it’s a hassle.

We use QB Pro Desktop 2012 and it’s a great accounting program. However, we have customers we have to invoice on the spot and QB is very slow at doing that.

I like the functionality and have used Quickbooks for many years, however I am unhappy with their latest version forcing me to use cloud storage.

Bad programming. Multi-user mode creates issues within database.

I have been using this product for many years and I am finally fed up with it, it’s not worth the renewal. The functionality is ok but the service is horrible.

I wanted something simple, the chart of accounts is always messed up for the 5 companies we keep the books for, trying to get a hold of them can be difficult, Quickbooks pro is not a bad program I just want something less complicated

I can’t use online invoicing for our guests because we also have a deposit policy. This makes it hard to track all costs associated with guest accounts. Another dislike is we have to have 2 QB accounts, one for us and one for our accountant. This means we have to duplicate the information so he can see it.

I really like the program because it has all the accounting features we need. We also get excellent local support which is nice. I was fairly new to using it but it was easy to learn.

The software is not user friendly for tracking POs and invoices. There is also limited inventory capabilities which is important to us as a manufacturer.

The product is fairly easy to use and online access is a plus. I enjoy the peace of mind knowing that everything is backed up in real time, at no additional cost.

I have used quickbooks pro for the past 20 years and have loved it till a few days ago. This product is great for a small business. However if you have a problem you will be waiting on hold for at least 2 hours. I started to use the payroll about 10 months ago as I have always paid out to my employees as sub contractors, after using this product for payroll and deciding did not want it they told they were going to shut down my quickbooks and that I would not be able to use quickbooks pro whatsoever. All I wanted to do was stop the payroll monthly fee as I was not going to be using it anymore. This is terrible. I am running 4 different companies with Quickbooks and now I am shopping for another product other then Quickbooks. Up until yesterday I loved the product and have recommended to all of our business associates. I have on multiple occasions trained people how to use the product but will highly now recommend looking for something other then Quickbooks

A basic small business accouting program with options for expansion.

they need to improve their inventory futures