Tekmetric

An auto shop repair management software with unlimited repair orders and digital vehicle inspection capabilities.

Product Overview

Tekmetric is a comprehensive auto repair platform designed to streamline many challenging and time-consuming tasks in shop management. It offers a variety of features and tools, including scheduling, billing, and detailed analytics for customers and employees. Tekmetric also works with a deep library of third-party integrations.

Pros

  • Tiered pricing to scale with business
  • Specific for auto repair shops

Cons

  • No free version or trial

Target Market

Auto repair professionals and businesses looking for a comprehensive tool to manage various aspects of their shop operations.

Not Recommended For

Smaller shops or individuals who are looking for a free or low-cost solution with basic features.

About Tekmetric

Video Overivew

Features

The main Tekmetric features are:

Repair Orders

  • Assemble ROs in minutes with integrated labor guides, canned jobs, and customizable parts orders.
  • Update customers with text message alerts and images of the work that needs to be done.
  • Increase ARO and close ratio with full customer transparency.

Analytics & Reporting

  • Gather insights at a glance: GP percent, GP dollars, ARO, car count, close ratio and more.
  • See how the shop is running in realtime, from any device, anywhere there’s internet.
  • Drill down to focus in on an individual shop, job, customer, or sales cycle.

Calendars & Appointments

  • Easily manage the workflow of your technicians.
  • Interactive calendars make it easy for service writers to manage busy schedules and help more clients.
  • Robust customer profile pages strengthen the relationship between clients and service writers.

Client Management

  • Add all clients and view customer history on unique customer profiles.
  • Save declined jobs so to remind clients next time they visit.
  • Create notes for client preferences to give them an extraordinary guest experience.

Inventory Management

  • Manage shop inventory and save OEM parts all in one place.
  • Filter by type, or search by brand, part name, or part number.
  • Tags track inventory on-hand, in-use, ordered, and above or below stock.

Canned Jobs

  • Add and manage custom canned jobs for repair or maintenance services all in one location.
  • Search canned jobs by title.
  • Create custom canned vendor sublets.

Digital Vehicle Inspections (DVI)

  • Built-in DVI saves Tekmetric users from having to use two separate systems for inspections and shop management.
  • Create custom inspections, configure vehicle findings, and upload photos.
  • Share inspection findings with clients via print, email, or text.

Labor & Parts Markup

  • Create multiple parts matrices for the shop, set a default matrix, and easily apply to estimates.
  • Automatically mark up labor hours and earn better margins.
  • Apply flat-rate markups or auto-apply markups on labor items found in MOTOR Labor guide.

Vendor Management

  • Add vendors and organize vendor information by contact, integrator, account rep name, store number, address, tax ID, and notes.
  • Manage purchase orders, sublet work, and return orders.
  • Easily search saved vendors by name, phone, email, or website.

Employee Management

  • From a single person shop to a huge franchise, create as many employee profiles as needed.
  • Select employee roles, set or adjust flat rate or salary pay, configure access permissions.
  • View employee schedules, jobs, and sales across shops.

Customize Labor & Parts Rates

  • Configure all labor rates, fees, parts markup and taxes in one place.
  • Adjust whether customers can or can’t see labor rates on estimates.
  • Enter as many labor rates as necessary.

Messaging & Alerts

  • Send job statuses to customers via SMS or email estimates/invoices with the click of a button.
  • Receive order status and inventory messages; know when running low on parts, or when a part is ready for pick-up, or in another shop.
  • Connect technicians and service writers so that they never miss a beat.

Tire Management

  • Add tire-specific details to your inventory and apply a preset tire tax matrix or disposal fee to any job.
  • Track taxable tire sales, non-taxable tire sales, and tire tax collected for a certain day, week, month, or year.
  • Create canned jobs for tire work - including tire rotations, tire patching, and tire installation.

Part Orders

  • Track parts ordering for your s hop by recording invoices, marking parts as delivered, and placing returns.
  • User PartsTech and Nexpart to seamlessly order from as many suppliers as you need.
  • Search order by PO number, part or vendor; view order status, payment method, order date, RO number, and more on a single dashboard.

Custom Printing

  • Print inspections and repair orders for technicians on demand.
  • Control what appears on printed estimates, invoices, inspections, and ROs - including your shop’s address, phone number, email, website, and logo.
  • Print estimates and invoices for customers on-demand.

Pricing

Tekmetric pricing is based on the number of facilities you have, not users or individual workstations. Request a demo for pricing information.

Starting Price
$90 /month
Price Range Learn More
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Product Overview

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