Maintenance Care Review: Features, Pros and Cons

What is Maintenance Care?

Maintenance Care is a powerful computerized maintenance management system (CMMS) that makes running facilities easier and more efficient. The mobile and desktop software allows users to submit, assign, organize and track work orders and requests with ease. The program provides a full view of facilities, from assets to large equipment and structural elements.

This software is particularly useful for:

• Housekeeping
• Healthcare
• Education
• Government
• Senior Care

Maintenance Care offers a variety of cost-saving plans to meet your maintenance needs, from the Always Free plan, to more robust Work Order and Enterprise plans with unlimited users and expanded features.

Our Ratings

Adding and Modifying New Tasks

Adding a new task is simple with Maintenance Care. Just select the blue “+Add” button and get started.

Tasks can be customized based on the status, facility and/or room, and type. Comments and notes can be added to clarify what exactly needs to be done and how. The notes include a tool for adding a user timestamp, indicating who added additional information and when they did so. This is a great feature for auditing.

Once a task is assigned, an automated notification can alert the assigned technician or vendor so they know they have a new task.

There is a very simple 3 step process to modify an existing work order

1. Change the status to acknowledge an open task is pending or in progress
2. Add duration for how long different tasks took
3. Add notes providing additional information on the task

All task information is saved to create an audit trail. If someone accidentally deleted past notes, the information can be recovered with ease.

Different tasks can be identified at a glance by different codes. New task types can be added to better fit with your maintenance workflow. They can even be customized between different buildings or facilities. This gives users a clear overview of what a task will require.

Preventive Maintenance Scheduling

This is another great feature Maintenance Care offers. When first implementing the software, you can set up various preventive maintenance tasks in advance. You can choose a trigger date so the repeated tasks appear on a daily, weekly, or monthly basis. Or they can be triggered only on certain days of the week. You can even indicate tasks should only be assigned during certain months of the year. All these details give you complete control over your PM schedule.

Once you’ve added the task, you don’t have to add it again and again. Include all the details in a comment checklist and it’s done. The preventive tasks appear in the same task list as those added manually on an as-needed basis. They can be updated and modified just like any other task.

Mobile App

Finally, the mobile app has several features which make it beneficial to users. Technicians can take and add photos while working to show details on an asset’s condition. And there is a Microphone speech-to-text option so techs can add notes verbally: a perfect addition for anyone with their hands full while completing a maintenance task or just wants to make an update on-the-go.

What Features Are Missing?

A few changes or additional features might make Maintenance Care even better:

• Bulk uploads of assets: Assets can be uploaded in bulk only by filling in an Excel sheet and sending it to the support team during implementation. So while it is possible to go by bulk, it might be difficult to add a large amount of assets later.

Pricing Plans

The paid plans can be paid on a monthly or annual basis. Paying annually provides some additional savings. All the paid plans offer unlimited users - no extra cost for extra people! And not-for-profit pricing is also available.

Implementation requires a 1-time fee of $250 to upload all assets and customize the system to your business. There is also a 1-time fee for any training.

Alternatives

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MicroMain

Price Range

   $     $     $     $     $   

   $     $     $     $     $   

Starting Price

$89/user/month

Client OS

Web

Deployment

Cloud Hosted

What We Like

Comprehensive features (spare parts, OEE, depreciation, reporting)

Robust mobile app (barcode scanning, labor rate tracking, offline use)

Unlimited sites, priced per user

What We Don’t Like

Purchase order feature lacking

Custom integrations for smart devices may be costly

External users require paid login for work orders

Demo Pricing

Limble CMMS

Price Range

   $     $     $     $     $   

   $     $     $     $     $   

Starting Price

$35/user/month

Client OS

iOS, Android, Web

Deployment

Cloud Hosted

What We Like

Ease of use allows access to all employees

Fully functional trial

Limited setup period

What We Don’t Like

Can not schedule a WO to become active in the future

Limited form customization

Periodic refreshes rather than instantaneous updates

Demo Pricing

eMaint CMMS

Price Range

   $     $     $     $     $   

   $     $     $     $     $   

Starting Price

$69/user/month

Client OS

Web

Deployment

Cloud Hosted

What We Like

Customizable KPIs

Customizable workflows

Easy barcode scanning from mobile app

What We Don’t Like

Difficult to customize work orders and purchase orders

Limited formatting options

Demo Pricing

Summary

After using Maintenance Care, we would suggest this solution to businesses looking to track maintenance workflows. In particular, companies operating senior or long-term care facilities will benefit from this software. The free plan offers straightforward work order creation and management while the paid plans include additional features to automate scheduling and reporting. The free plan is ideal for startups or small businesses looking to cut costs and streamline maintenance communication.

There are reasons not to use Maintenance Care as well. First, no API means limited integrations with custom applications. Next, the free edition offers the most basic maintenance management tools which can work well for smaller businesses. However, the paid plans offer significantly more features. The initial jump from $0 to $100 might make scaling difficult for growing companies, although unlimited users makes this price easier to manage.