QuickBooks Online vs. Xero

Last Updated: September 3rd, 2024
Researched and Written by: Katherine Boehm

When comparing accounting software solutions, QuickBooks Online is a highly recognized name that likely comes to mind. However, other popular systems, like Xero, could be the better choice for running your business.

While both are very similar, these two products have exclusive benefits that set them apart. This guide will explore the key differences and declare our respective winners in each category.

QuickBooks vs. Xero: Software Overview

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QuickBooks Online
QuickBooks Online Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$35/month
Client OS
Web
Deployment
Cloud Hosted
What We Like
Customizable invoicing
Extensive pre-built and custom reports
Automatic exchange rates
What We Don’t Like
Comparatively expensive
Few industry-specific features
Limited users per plan
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Xero
Xero Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$15/month
Client OS
Web
Deployment
Cloud Hosted
What We Like
Basic inventory management capabilities
Free trial available and no setup fees
Navigable, user-friendly interface
What We Don’t Like
Hard to get phone support (email is more frequent)
Limited to 2,000 transactions per month
No “paid” notification alerts

About QuickBooks Online and Xero

QuickBooks Online and Xero are well-known cloud-based business accounting software solutions that are a favorite of growing companies due to their affordable pricing and scalability. These systems provide accounting features such as invoicing, accounts payable and receivable, and inventory management to help your business stay organized and profitable. QuickBooks was created in 1983 by Intuit, garnering nearly 40 years of development behind it. A New Zealand-based company launched Xero in 2006 to challenge the growing accounting software market. Intuit also offers QuickBooks Desktop versions for companies that require it, but we will compare the Online version in this guide.

Features

Below is a list of features that these two bookkeeping tools have in common:

  • Connect to bank account and credit cards
  • Reconcile transactions
  • Reports–bank reconciliation, profit and loss, chart of accounts, sales tax, and more
  • Create, send, and customize invoices
  • Create recurring bills and invoices
  • Manage bills with overviews of cash flow and accounts payable.
  • Manage vendors and enter credits
  • Capture receipts
  • Manage purchase orders
  • Pay 1099 contractors
  • Create estimates
  • Customizable dashboard
  • Free Android and iPhone mobile app

In addition to the shared features listed above, both QuickBooks and Xero have inventory management tools. However, QuickBooks only offers them with its higher-tiered plans, while they come standard with all Xero plans.

Time tracking is an important feature that many businesses need. QuickBooks Online provides this feature starting in its Essentials plan, and Xero offers it in its Established plan. Neither software offers this feature in its lowest-price plan. Additionally, both software provide online support, but QuickBooks excels by offering phone customer support as well. Standard phone support is available Monday through Friday, 9 AM to 8 PM EST, and 24/7 with the QuickBooks Online Advanced plan.

A few features exclusive to QuickBooks that could be vital for your small business:

  • Reconcile transactions without connecting bank feeds
  • Manually enter bank transactions and balances
  • Automatically calculate state tax rates
  • Customize invoice colors and choose from templates

While both software will let you create recurring bills, only QuickBooks will allow you to schedule automatic recurring payments. In addition, because QuickBooks is so well known and widely used, it is easy to find a local bookkeeper fluent in QuickBooks accounting software.

Xero vastly outperforms QuickBooks in its fixed asset management tools. With QuickBooks, you can record the purchase of a fixed asset, but with Xero, you can track fixed assets, calculate and track their depreciation, and much more. Xero also offers stronger tools for tracking project profitability, giving you access to real-time reports. Additionally, Xero is a better choice for international businesses needing multicurrency support.

QuickBooks ProAdvisor Homepage Screen
ProAdvisors, accountants certified in Quickbooks, can assist you with bookkeeping for an additional cost.

Integrations

QuickBooks offers integrations with 400 plus apps and software tools to increase the functionality of your software plan. eCommerce businesses can easily connect their accounting software with payment platforms like PayPal and Shopify.

On the other hand, Xero has more than double the integrations as Quickbooks, with over 1000 tools to add to your online accounting software. Link inventory and invoicing tools, and integrate with Gusto Payroll or Hubspot CRM. Explore Xero’s complete list of integrations on their website.

Who Uses This Software?

QuickBooks is a great bookkeeping solution for freelancers, small to medium businesses, and companies that want a full product suite. Its more complex interface and higher learning curve make it best suited to those with accounting experience or who are willing to hire an experienced accountant. Most bookkeepers are familiar with QuickBooks software, so finding someone to assist with your accounting needs is easy.

Xero best suits medium to large businesses but works for all businesses. In addition, Xero has a far more user-friendly interface than QuickBooks, so its ease of use makes it the perfect choice for the self-employed and those with less accounting experience.

Xero Dashboard
The Xero Dashboard is streamlined and user-friendly, perfect for startups.

Scalability

Quickbooks is a more scalable solution than Xero regarding bills and monthly invoices, which are unlimited in all plans. Xero’s Early plan gives you 5 bills and 20 invoices, but it only offers unlimited invoices and bills starting in its second product tier.

Despite not offering unlimited invoices and bills in its base plan, Xero accounting software is a more scalable solution than QuickBooks in terms of the number of users it supports. Xero supports unlimited users with all its subscription plans, while QuickBooks allows only up to 40 users with its highest-tiered plan.

Pricing

QuickBooks Online has a range of product tiers to meet your business’s bookkeeping needs. The products are Simple Start, Essentials, Plus, and Advanced. The QuickBooks Online base plan starts at $35 per month, and the plan with the most features is $235 per month. Intuit offers prospective users a free 30-day trial and generous discounts on their monthly subscriptions. Go to their website for a full breakdown of Quickbooks pricing and deals.

Xero has a pricing structure similar to QuickBooks Online and offers three products–Early, Growing, and Established–ranging from $15 per month to $78 per month. For companies needing a payroll function for their employees, Xero offers add-on integrations for an additional cost. Xero also offers a free trial. Visit Xero’s website for more detailed pricing.

QuickBooks vs. Xero: Which is Best?

When QuickBooks is best

  • You are a freelancer or small to medium-sized business
  • You need a full product suite
  • You need advanced inventory management
  • You need to enlist the help of an outside accountant

When Xero is best

  • You are a startup or medium to large-sized business
  • Your business needs multiple software solutions
  • You need to manage multiple fixed assets
  • You have an in-house accounting team

Depending on several factors, including the size of your business and the type of business you run, either QuickBooks or Xero will be your best choice. Xero is a better solution for large and growing companies that don’t want a cap on the number of users needing access to the software. On the other hand, Quickbooks is a favorite small business accounting software for companies that need to be able to outsource their bookkeeping to a hired accountant.

Want to compare more options? Explore our list of accounting software solutions or request a free consultation with one of our software experts.

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