A customer service hub from Microsoft for delivering seamless, personalized experiences.
Dynamics 365 Customer Service is a customer service hub that helps build great customer relationships with a focus on customer satisfaction. The solution helps your business deliver personalized, tailored service to customers, empower your work teams by handling routine requests with ease, and simplifying agent and customer communications.
Dynamics 365 Customer Service is a model-driven app that is built on the Common Data Service platform. You can create and manage model-driven apps by using Power Apps.
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The cost of Dynamics 365 Customer Service starts at $50/user/month for the Professional version. Pricing is dependent on the core capabilities desired and any live chat add-ons. There is no free trial available. There is no free version available.
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