CRM 7 gives your company the competitive edge it needs by providing a flexible and effective Customer Relationship Management (CRM) solution. A comprehensive view of customer information allows you to communicate clearly and precisely with your clients. With CRM 7, all sectors of your business, from customer service to sales, share vital information needed to collaborate and provide directed, detailed communication.
A 360 Degree CRM View
A complete customer view at the click of a mouse is the core of any good CRM software implementation. CRM 7 provides detailed history of marketing, sales, and service efforts, in addition to customer characteristics and preferences, allowing you to make the most of each customer interaction.
Improve Sales Efficiency
CRM 7 supports your sales staff throughout the sales cycle. Help your staff with everything from cultivating prospects to upselling existing customers. Years of expertise has produced a CRM software application designed to guide you efficiently through day to day actions like scheduling appointments, writing letters, and generating quotes.
Build marketing campaigns and analyze their effectiveness with Oncontact CRM software. The application offers tools for scheduling marketing activities and monitoring leads through the sales cycle. Track sales related to marketing campaigns and determine where your marketing dollars are best spent.
Streamline Customer Service
CRM 7 provides dashboards and searches tailored for customer service (Help Desk) representatives. Manage your customers with insight when all related history is readily available. The Customer Service module helps you efficiently track incidents (Service requests), reference Knowledge Base articles, and assign and escalate cases.
Reviews of CRM 7 Write a Review
Stephen from MDI Imaging & Mail says...
Oncontact CRM 7 is a very user friendly platform that has enabled me to effectively manage all of my sales contacts, daily calendar, marketing efforts, and sales team as whole — all at a fair price without being bound to a long term contract.
The good: I like that the software is robust enough to allow for me to save documents and data files in multiple formats to any one of my individual contact records.
The bad: I would enjoy have more flexibility to print and/or copy & paste single contact information directly from an open record without running a report.