A marketing & CRM software solution from Soffront Software

About Soffront CRM


Sales CRM

  • Double your conversion: Double your conversion using smart prospecting and forecasting tools.
  • Improve productivity: Follow-up effectively and focus on sales tasks using intelligent to-do lists.
  • Access anywhere: Access CRM anytime from a desktop, tablet, or smartphone.

Marketing CRM

  • Add fully customizable online lead capture forms to your website or social media pages.
  • Add leads automatically to marketing groups and nurturing campaigns.
  • Automate campaigns and nurture your leads by sending a sequence of personalized emails over a period of time.
  • Send Targeted Newsletters
  • Define “If-Then” rules to take actions based on how your contacts interact with your campaigns.

Service CRM:

  • Define the support process you follow. Dynamically generate action buttons that guide customer support reps through the defined process. Know where every ticket stands in the resolution process and ensure no ticket slips through the cracks.
  • Provide a natural language search interface to your customers and partners where they type in questions or use keyword/phrases with logical operators.
  • Let your customers submit tickets and check the status of pending tickets from your website, twenty-four hours a day, seven days a week.
  • Respond faster to email inquiries by analyzing the incoming email and automatically routing it to the right agents.
  • Get timely, fact-based insight into the entire support process for continuous improvement.

Product Overview

  • Developer Soffront Software
  • Type CRM Software
  • Client OS Web
  • Deployment Cloud or On-Premises

User Reviews of Soffront CRM

Submitted on January 30th, 2015 by Garrett

Soffront offers CRM + Email Marketing + Sales Automation

The Good…

All my contact info is in one place and it’s very easy to navigate and set up drip email campaigns.

The Bad…