OnContact is an innovative, hosted and/or on-premise customer relationship management solution. OnContact has provided a salesforce automation system to satisfied customers for many years so you can be confident you are working with a reliable and stable company. OnContact applications are ideal for mid-market companies and have been honored with a number of industry awards. Each award hallmarks the OnContact Software excellence and establishes OnContact‘s status as a leading customer relationship management software solution. OnContact is a 100% web-based customer relationship management software which houses and automates all the critical business information your organization needs to develop effective sales, marketing and customer service strategies.
Increase Sales Efficiency
OnContact CRM supports your sales staff throughout the entire sales cycle. Help your staff with everything from cultivating prospects to upselling existing customers. OnContact CRM is designed to guide you efficiently through day-to-day actions like scheduling appointments, setting notifications, writing proposals, sending emails and generating quotes.
The days of having to choose between two different vendors for CRM software and Marketing Automation software are over. Our groundbreaking CRM solution includes complete Marketing Automation functionality at no extra cost. With OnContact Marketing Automation you can easily create, automate and analyze the effectiveness of your marketing initiatives. From email marketing to processing leads and tracking your website visitors, OnContact has everything your sales and marketing professionals need to generate new opportunities to fill your sales pipeline.
Integrated Marketing Campaigns
Build integrated marketing campaigns and analyze their effectiveness with OnContact CRM software. Our solution offers intuitive tools for scheduling marketing activities and monitoring leads through the sales cycle. Track campaign effectiveness and sales related to marketing campaigns in order to determine where your marketing dollars are best spent.
Improve Customer Service
OnContact CRM provides dashboards and searches tailored for customer service (Help Desk) representatives. Manage your customers with insight when all related history is readily available. The Customer Service application helps you efficiently track incidents (Service requests), reference Knowledge Base articles and assign and escalate cases.
Cloud or On-Premise CRM
OnContact CRM Software can be deployed on your servers or ours. The decision is left up to what makes the most sense for your business. The best part is you may move from one platform to the other as your business requirements or preferences change.
The mobile client for OnContact CRM lets you access CRM software data with your smartphone or tablet, anywhere, anytime. View up-to-date company and contact activity history prior to meetings and calls, add new prospect and client information, place calls, send e-mails, and schedule appointments with OnContact CRM Mobile.
With OnContact’s social media integration, you can monitor social conversations, engage with your connections, and check your news feed directly from the OnContact CRM application. Start making your business more social today!
Unique Customization Tools
We understand all businesses are unique in the way they work. With that in mind, we continue to provide a CRM software solution that is highly customizable and adaptable. OnContact CRM provides tools to make changes to the application simple, like extending the database, altering the user interface, or adding business logic.
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