Recall Document Management

Recall’s physical Document Management Solutions (DMS-P) include secure indexing, storage, retrieval and delivery of physical documents. Our Information Center Specialists store and track all types of information in a variety of formats, including single page documents in highly active files, individual files grouped by carton and historical files stored en masse. As a leader in the field of information management, Recall’s expertise and knowledge is applied to professional services including file room management and enterprise-wide consulting.

Recall’s digital Document Management Solutions (DMS-D) consist of digitally capturing, retrieving and processing documents. Customers worldwide, from single employee operations to large multinational corporations – in a number of industries including financial, insurance, medical, government and consumer goods – rely on Recall’s DMS-D to streamline, connect and integrate accounts payable, contract verification, loans and claims, customer service, order submissions and more.

Recall’s DMS-P and DMS-D are often integrated as one comprehensive system to bridge physical and digital information, enhance access and improve process efficiencies. Our holistic approach to information management covers the spectrum from comprehensive analysis of technical and business requirements to planning, implementation and evaluation.

Reclaiming the Power of Information

For many companies, managing information efficiently and effectively is a daunting task. Fortunately, with Recall as your partner, you can overcome the challenges of this critical business function and capitalize on the wealth of information you have.

ReQuest Web is Recall’s web-based, industry-leading platform which empowers our customers with more control over their documents and information. With ReQuest Web, you can track where your documents are at any given time. Authorized users can access securely stored information from anywhere, whenever they need it. You can also make delivery or collection requests and manage the secure destruction of obsolete or non-compliant documents – all via a central, easy-to-use web interface.

In the name of making information management more efficient, Recall employs advanced technologies such as Radio Frequency Identification (RFID), Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR) to enable rapid access, improved processing and heightened security of your information.

At every stage in the information lifecycle, across all the services and solutions we provide, Recall is innately aware, not only of the importance of protecting and preserving our customers’ information, but also of the immeasurable benefits information can provide when managed properly and strategically.