A field service management software for commercial and real estate contractors.

Product Overview

IndusTrack is a field service management software for commercial and real estate contractors. It streamlines processes from job scheduling to payment collection with features including integrated mapping, invoicing, and mobile payments. The platform’s specialized focus on trade industries is evident in its tailored features like serialized inventory and warranty management.

Pros

  • 30-day money-back guarantee
  • Tailored for both residential and commercial workflows
  • Hardwired GPS tracking and asset management

Cons

  • Primarily for Windows devices
  • No free trial available
  • May be cost-prohibitive to freelancers or very small companies

Target Market

Small to medium-sized businesses within the plumbing, HVAC, electrical, and other trade industries.

About IndusTrack

IndusTrack is an all-in-one hosted field service management solution with built-in GPS tracking. They enable commercial and residential service contractors, especially in the HVAC, plumbing, electrical, and mechanical industries, to grow their business with less effort.

They use the integrated applications to complete more jobs in the same work week, improve customer relationships, and reduce expenses through more efficient operations and consolidation of applications. IndusTrack incorporates every field management and customer service function that a service contractor needs to run their business.

Some key functions include Estimates, Dispatch, Inventory, Time Tracking, Mapping, Built-in GPS Vehicle Tracking, CRM, Customer Portal, Invoicing, Forms, and a mobile app for total jobs management. With unlimited onboarding, unlimited support, and low pricing, they remove all of the obstacles for contractors who want to drive more revenue and empower their technicians to be full-service representatives on site.

IndusTrack Features

  • Complete Jobs Management: Drive business from a hybrid desktop and mobile application that covers scheduling, dispatch, forms and work orders, workflow, and more.
  • Fleet Management: Track vehicles with built-in GPS tracking. Save money on fuel and get alerts to maintenance needs and exceptional behaviors.
  • Customer Relationship Management: Improve the customer experience with secure portals, email and text notifications, and enable support teams to find customer and job or tech status immediately.
  • Grow Revenue and Run Leaner: Empower field technicians to act as customer service representatives, recommend and schedule additional business, handle invoice and payment on the spot, and complete more jobs in the same time.

IndusTrack Target Market

Small to large sized contractors in plumbing, heating, cooling, mechanical, and electrical industries, who serve both commercial and residential customers in new construction or servicing existing construction.

IndusTrack Pricing

The cost of IndusTrack starts at $35/tech/month plus setup fees. There is a 30-day trial available. There is no free version available.

Video Overview

Starting Price
$35 /user/month
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Product Overview

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User Reviews of IndusTrack

★★★★★
★★★★★
Submitted on November 7th, 2023 by Patrick P. McCoy

Easy-to-use mobile app for commercial contractors.

The Good…

For the past five years, my HVAC technicians have been using IndusTrack’s mobile app. It empowers them to access all the details and information related to their jobs directly from the mobile app. The mobile app is very user-friendly for my team, and it doesn’t require a lot of technical training to use it. I would highly recommend IndusTrack to others in the commercial field service industry.

The Bad…

So far, I am satisfied with the software.

★★★★★
★★★★★
Submitted on November 6th, 2023 by Edwin Carter

IndusTrack has helped me get paid faster.

The Good…

A few months back, I wanted software for my AC business. After evaluating all the commercial contractor software options, I chose IndusTrack. It helps me generate proposals from existing templates, which is keeping me away from the headache of preparing them manually. I can send estimates within seconds with all the relevant details to my clients and get online signatures ASAP. Now, with all workflows managed digitally, I get paid faster.

The Bad…

No issues with the software, it’s working perfectly fine.

★★★★★
★★★★★
Submitted on October 31st, 2023 by James Reyes

Scheduling & Dispatching is made easy with IndusTrack!

The Good…

Creating schedules for my employees and dispatching jobs to them is now an easy task for me, thanks to IndusTrack. It lets me see what I have scheduled, what is left unassigned, what is dispatched, and what is completed in the jobs. It is a centralized platform, as I can review my employee details, my jobs details, my invoices, my equipment, and everything in this platform. This software is a true gem for commercial field service industry.

The Bad…

So far, I’m not facing any issues with the software.

★★★★★
★★★★★
Submitted on October 30th, 2023 by Justin Haney

IndusTrack is saving me 20% of my total expenses.

The Good…

I just started using IndusTrack because I needed a platform that could manage my workflows and is not heavy on my pocket. I must say the features I’m getting are exceptional - from scheduling to providing great customer experience, everything is in one software. Before IndusTrack, I was using separate tools for different aspects of my business, and it was costing me a lot. If you are looking for a budget-friendly software that would cover your needs, then I would highly recommend using IndusTrack.

The Bad…

I’m satisfied with the software and haven’t found any issues yet.

★★★★★
★★★★★
Submitted on October 27th, 2023 by John Shelton

IndusTrack has been a true partner in our business growth.

The Good…

With IndusTrack, we have better control over dispatching technicians and managing jobs. It provides all the useful data for making informed business decisions. With the help of the right analytics and built-in reports for our business, we don’t have to spend hours seeing how many estimates are converted to jobs or which jobs are more profitable. The system fetches all the required information. IndusTrack has played an important role in growing our business. Highly recommended software for field service management.

The Bad…

There have been some occasional lags, but overall, there haven’t been many issues.

★★★★★
★★★★★
Submitted on October 27th, 2023 by Maxwell Curtis

I can now track jobs hours accurately with IndusTrack.

The Good…

I started using IndusTrack back in 2019, and it was the best decision for my plumbing business. I can now see how much time is logged on to each job. It helps me accurately track employees starting and ending shifts in the field. I can easily view, edit, and adjust my team members timesheets in real-time. It offers more features and capabilities than any other software for commercial contractors. IndusTrack’s user-friendly interface makes it the top choice in the commercial plumbing industry. The best part is, everything is at your fingertips, and you can track anything from anywhere with ease.

The Bad…

So far it’s good, nothing to worry about.

★★★★★
★★★★★
Submitted on October 26th, 2023 by Frank C. Delgado

IndusTrack has reduced my dependency on paperwork!

The Good…

“IndusTrack has changed the way we do business. We used to spend a lot of time accessing scattered customer data, but now we manage all the customer information in one place because of IndusTrack. With the help of digital record-keeping, it eliminates the need for physical paperwork. Our techs are no longer handicapped by missing job history; they have it all at their fingertips. There is no risk of losing customer records. I would highly recommend IndusTrack to others in the commercial field service industry.”

The Bad…

Haven’t found any issues in the software so far.

★★★★★
★★★★★
Submitted on August 11th, 2023 by Emma Lavelle

The one software you need for REAL results.

The Good…

IndusTrack is seriously a right-hand for our field work. We use live maps to track our techs and customers in real time, which helps us understand what’s happening with ongoing jobs. It’s super easy to stay in the loop with updates on jobs, too — they just flow right in. And the friendly interface? It’s a breeze to find customers, jobs, trucks, and our team. This visual tool really helps us make smart decisions and get things done faster. IndusTrack is a total must if you want smooth tech tracking and better job handling. It’s like a boost for getting things done right.

The Bad…

So far,so good.

★★★★★
★★★★★
Submitted on July 5th, 2023 by Sameul Hunter

The only commercial field service software you’ll ever need!

The Good…

IndusTrack has made a huge difference in my plumbing business. I can easily keep track of everything that’s happening from anywhere. It has more features and capabilities than any other software for commercial services.

The best part is, it focuses on the small details that save us a lot of time for tracking and monitoring.

The Bad…

Sometimes you get lost in a lot of features, but then their support is one of the best.

★★★★★
★★★★★
Submitted on June 30th, 2023 by Peter Hang

I just love the way IndusTrack does the tasks for me.

The Good…

IndusTrack stands out as the ultimate software solution for commercial service contractors. I have been working in the commercial industry but was using a lot of different software to cover everything separately.

The software’s unique features and user-friendly interface make it the top choice in the commercial HVAC industry. From workflow management to scheduling, invoicing, and client reminders, IndusTrack covers all bases, making it the go-to software for optimizing operations and maximizing profitability in the commercial service sector.

The Bad…

With IndusTrack, it’s so far, so good. There are a few minor bugs, but nothing that I’d count as a dealbreaker.

★★★★★
★★★★★
Submitted on June 27th, 2023 by Gary Matt

Great! We don’t know we’d operate without it.

The Good…

Me and my team started using IndusTrack back in 2018. Since then, I must say that it has taken over my manual tasks. One of the standout features of this software is a collection of dispatching and tracking together. From managing service calls and scheduling to tracking inventory and generating invoices, the software offers comprehensive solutions that have saved me valuable time and effort.

I am delighted with the results I have achieved through their software, and I highly recommend it to others in the HVAC industry.

The Bad…

Nothing found till now.

★★★★★
★★★★★
Submitted on June 20th, 2023 by Mohamad Taaha

I am highly satisfied with Industrack

The Good…

I recently had the opportunity to use the HVAC field service software provided by Industrack, and I must say that it has greatly simplified my processes and significantly increased my productivity. I am delighted with the results I have achieved through their software, and I highly recommend it to others in the HVAC industry. One of the standout features of this software is its ability to streamline various aspects of my business operations. From managing appointments and scheduling to tracking inventory and generating invoices, the software offers comprehensive solutions that have saved me valuable time and effort. The user-friendly interface and intuitive navigation make it easy to adapt to the software, even for those with limited technical knowledge.

The Bad…

I have’nt dicovered the cons up till now

★★★★★
★★★★★
Submitted on September 1st, 2020 by Kameron Johnson

They were able to completely implement my workflow from getting a call to taking payment

The Good…

All in one software for techs, office, and vehicles

The Bad…

Allow different merchants for payment processing

★★★★★
★★★★★
Submitted on March 5th, 2020 by Timothy Wallen

We love how easy having both GPS tracking and scheduling in the same software makes dispatching. If any scheduling changes come up, moving jobs around is a breeze.