An integrated ERP solution for government agencies and schools.

About Munis

Munis is an ERP solution designed to handle public sector needs. This solution is completely integrated and is best used by government agencies and schools. The ERP system manages financials, procurement, human resources, payroll, and revenues.

Video Overview

Munis Features

The top features and benefits of Munis include:

Munis Financial Management

  • Accounts Payable
  • Accounts Receivable
  • Budgeting
  • Cash Management
  • Capital Assets
  • General Billing
  • Inventory
  • General Ledger
  • Project and Grant Accounting
  • Work Orders and Asset Maintenance

Munis Human Capital Management

  • Recruiting
  • Human Resources
  • Employee Expense Reimbursement
  • Payroll
  • Employee Self-Service
  • Time and Attendance

Procurement

  • Accounts Payable
  • Bid Management
  • Capital Assets
  • Contract Management
  • eProcurement
  • Inventory
  • Purchase Orders
  • Requisition

Revenue Management

  • General Billing
  • Accounts Receivable
  • Business Licenses
  • Central Property
  • Permits and Code Enforcement
  • Animal Licenses
  • Tyler GIS for Munis
  • Tyler Cashiering
  • Tyler Notify

Tax Billing and Collection

  • Property Tax Billing
  • Delinquency
  • Boat Excise
  • Slip Reservations
  • Vehicle Registration

Munis Utility Billing CIS

  • Collections and Billings
  • Flexible Account Setup and Management
  • Periodic Processing, Inquiries, and Reports
  • Assessment Billing
  • Work Order Tracking

Product Overview

User Reviews of Munis

★★★★★
★★★★★
Submitted on August 11th, 2022 by MJ Kara from TMSA

So far, not so good!

The Good…

I do not know yet

The Bad…

Complicated, not user friendly, expensive.

★★★★★
★★★★★
Submitted on June 6th, 2022 by Scott Gardner

The software requires a lot of support; of which they have… if you can get the right person/department. Their support of their product leaves a LOT to be desired. They are not good at following up, and the silos internally are alive and well. Trying to get them to support their product is extremely frustrating. I would recommend you think long and hard before purchasing and getting tied to this organization. It’s difficult to walk away after making such an investment.

The Good…

If it worked like advertised it would be great, but it doesn’t. When it works; its awesome, but when you hit a glitch you almost have to figure it out on your own.

The Bad…

The product support is horrid. Having various modules is difficult as the company does not have a single person that knows everything about your organization, and thus you have to contact any number of people to get assistance… good luck!

★★★★★
★★★★★
Submitted on November 18th, 2021 by Chris

The software is not customized and strangely designed. The biggest issue is the customer service. Tyler does not care about customers. Beware that anyone that purchases this program, you are on your own. There is no help.

The Good…

It is web based, so that is a nice modern feature. Also documents can be attached to some of the accounts.

The Bad…

There is no customer support. Munis promises the world but will not be there when you need help. There is always someone more important that they have to attend to when you need help

★★★★★
★★★★★
Submitted on November 16th, 2018 by an anonymous Munis user.

Doesn’t do well with mending with other applications. It’s own internal apps are not even close to best of breed

★★★★★
★★★★★
Submitted on October 7th, 2015 by Amy Stuart from City of Hartford, CT

Before we had Munis, we were doing everything by paper. In just our HR side, we’d go to hire a new employee and it would take 3 weeks to find the paperwork floating around the city before someone signed off and hired that person. Now it takes us 24 to 48 hours to hire a person because we put everything into the Munis system and use workflow to be able to track it and get it posted to our live payroll system.

Tyler is flexible enough that if they do not have a specific module for it, we can still find a way to process it through our system. It has helped centralized us. We use our Board of Education, Library, and Stadium to all centralize these into one location. We could then decentralize some functionalities back out to them. The software has let us work together better than before.

★★★★★
★★★★★
Submitted on October 7th, 2015 by Bryan Parris from Floyd County Water Department

The challenges we had was communicating with the customer. The local utilities did not have a way of connecting or communicating besides through mail.

In the past when we had a service outage due to a busted service main or a fire hydrant, we’d turn off the water main and that prompted a lot of phone calls into our office.

Tyler Notify let us notify our customers in a matter of minutes to let them know they missed a payment, that their services would be disconnected, and let them make payments online to prevent service being shut off. It’s been a huge leap forward in our customer relations.

The time frame of implementation was a matter of hours. Had I known going in how long it would have taken to implement and training, I would have only used a half of a day. It could not have been simpler. I’d recommend this to any utilities company.