A cloud-based case management software built for clinicians at community healthcare organizations with charting, scheduling, and referral networking tools.

Product Overview

Community CareLink is designed to assist community healthcare organizations and nonprofits, particularly those focusing on rehabilitation and substance abuse. It streamlines case management, offering features like optimized electronic healthcare records (EHR), easy-to-navigate dashboards for patient information management, and document management with eSignature capabilities. The software offers integrated care solutions, enabling effective collaboration and referral management within healthcare networks.

Pros

  • Accessible from any device
  • Customizable workflows for all organizations
  • Hundreds of customizable reports

Cons

  • High cost to start
  • UI looks slightly outdated

Target Market

Community healthcare organizations, government agencies, rehabilitation centers, substance abuse treatment facilities, and nonprofits.

Video Overview

Features

Case Management

  • Client profiles
  • Changeable client statuses
  • Therapy notes
  • Crisis call management
  • Document management

EHR

  • Accurate charting
  • Recovery tracking
  • Seamless intake process
  • Health referral tracking

Organizational Management

  • Track organization costs
  • Show program outcomes for additional funding
  • Report library
  • Record program effectiveness

Other Features

  • Library of customizable report templates
  • HIPAA-compliant messaging
  • E-signature functionality built-in
  • Roster reporting/bed boarding
  • Scheduling both internally and with community partners

Pricing Details

Pricing for Community CareLink is based off of a mixture of the scope of the implementation, required support, custom reporting build and workflow build outs. Generating pricing requires a discovery call with the client. Currently, the lowest yearly license is $8,000 per year.

Community CareLink is primarily used by nonprofits, health systems, funders, and government units that work with those experiencing homelessness or who are high utilizers of local healthcare.

Starting Price
$8,000 /year
Price Range Learn More
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Product Overview

Developer Overview

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User Reviews of Community CareLink

Justin Hoover
Executive Director
  • Diversified Consumer Services
  • 1-10 employees
  • Annual revenue $0-$1M
Overall
★★★★★
★★★★★

Community CareLink is a great product for nonprofit case management

November 14th, 2022 • Roles: Purchaser & End User

Great development team which is very responsive and growing the platform. I think the company’s approach is innovative and where the market will head. They provide real value to the end user vs. the hospital system and have built a useful product that will help serve people in need.

Pros

Community CareLink is a great product for nonprofit case management and sharing and receiving real referrals that make a difference for our clients. The community-based approach allows for better visibility and client care not found in other referral platforms. The ability for grant reporting makes administration less burdensome and allows the organization to focus more on client care.

Cons

The user interface is outdated, and would like to have some bulk import features for onboarding.

Stephanie L Taylor
Chief Operations Operator
  • Family Services
  • 1-10 employees
  • Annual revenue $0-$1M
Overall
★★★★★
★★★★★

Community CareLink Review

November 10th, 2022 • Roles: Purchaser & End User

CCL team works so well together, and the support they provide is so helpful.

Pros

CCL attention to detail is top notch.

Cons

None thus far

Ken Vick
Executive Director
  • Family Services
  • 11-50 employees
  • Annual revenue $1M-$10M
Overall
★★★★★
★★★★★

Simple and easy to use

November 8th, 2022 • Roles: Purchaser & End User

I love the team at CCL. The system is easy to use for all levels of education.

Pros

Simple and easy to use. Great service when needed for issues.

Cons

Working on reports. Mostly need better input from my team to get better out put.

Anonymous
  • Biotechnology
  • 1K-5K employees
  • Annual revenue $1B-$10B
Overall
★★★★★
★★★★★

Community CareLink Review

November 8th, 2022 • Roles: Purchaser & End User

Very strong-great staff

Pros

Ability to link to other social service/health organizations.

Cons

Getting everyone to use it for their social service coordination and management.