The Best Enterprise Content Management Software

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OnBase Screenshot

OnBase

★★★★★
★★★★★
(3)
OnBase is Hyland’s flagship product for managing content, processes, and cases. This single enterprise information platform centralizes all your content into one secure location. By deploying OnBase in the cloud, you can integrate with existing applications and access services though mobile devices. OnBase software helps you to reduce cost, development time and departmental siloes by rapidly creating content-enabled solutions with a low-code application development platform. @youtube Capture
Price Range
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Starting Price
$25,000 (perpetual license)
Client OS
Web
Deployment
Cloud Hosted
SharePoint Screenshot

SharePoint

★★★★★
★★★★★
(1)
Put social to work: Share ideas, discover answers and keep track of what your colleagues are working with new social features throughout SharePoint.
Starting Price
$5/user/month
Client OS
Android, Web
Deployment
Cloud Hosted
GlobalSearch Screenshot

GlobalSearch

GlobalSearch is an enterprise content management (ECM) software. The solution aims to let organizations manage their businesses more efficiently by better managing the files, documents, and information that your business deals with on a daily basis. The solution is mobile and flexible, and offers integrations with numerous leading business programs such as QuickBooks, DropBox, Salesforce, Microsoft Dynamics, and more. The software also prides itself on the level of security if offers, allowing
Client OS
Web
Deployment
Cloud Hosted
iManage Screenshot

iManage

★★★★★
★★★★★
(2)
iManage is a document management software primarily designed for law firms and other professional services. It offers a mix of on-premise and cloud-based solutions, allowing for document storage, organization, email management, full-text search, version management, and more. The software integrates well with Microsoft Office and provides features like unique document IDs, document tagging, and user/group permissions.
Client OS
Windows, macOS, iOS, Android, Web
Deployment
Cloud or On-Premises
Contentverse Screenshot

Contentverse

★★★★★
★★★★★
(7)
Contentverse is a document management software offering a wide array of features, including access control, activity dashboards, AI/machine learning, and archiving and retention. It is designed to streamline document handling, providing easy access to information and eliminating the need for physical paper copies.
Price Range
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Starting Price
$250/user (perpetual license)
Client OS
Windows, iOS, Android, Web
Deployment
Cloud or On-Premises
Box ECM Screenshot

Box ECM

★★★★★
★★★★★
(1)
Box ECM is an open, API-first platform which enables content to flow effortlessly between your teams, partners and customers, giving you a powerful way to run your business without compromising on security, governance and compliance. Cloud content management from Box makes it easy to manage the entire document lifecycle, from creation to retention and disposition. Features like co-authoring, version history and file locking help you stay on top of your content — so your files don’t end up
Price Range
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Starting Price
$5/month
Client OS
Windows, macOS, iOS, Android, Web
Deployment
Cloud or On-Premises
Laserfiche Screenshot

Laserfiche

★★★★★
★★★★★
(1)
Today, successful organizations need more than search and retrieval of imaged and electronic documents. They need to optimize the decision-making process by getting the right content’whether structured or unstructured, paper or electronic, audio or video, photograph or e-mail’into the right hands at the right time. Laserfiche Avante is a cutting-edge solution that combines comprehensive content management functionality with business process management (BPM) tools to both manage and process
Client OS
Windows
Confluence Screenshot

Confluence

Confluence by Atlassian is a remote-friendly team workspace where knowledge and collaboration can meet to help your company accomplish more together. This platform help companies move work forward through easier communication and detailed, customized templates. Pages for creating, editing, and discussing work; Spaces to contain pages on individual or team levels; Advanced search and page tree; Practice templates; Jira integration; Real-time editing; Commenting and notifications; and
Price Range
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   $     $     $     $     $   
Starting Price
$5/user/month
Client OS
Web
Deployment
Cloud or On-Premises
DocuWare Screenshot

DocuWare

★★★★★
★★★★★
(1)
DocuWare is a full-service document management software built for all organizations, from small businesses to international enterprises. DocuWare also hosts robust, flexible, automated workflow solutions to reduce the need for time-consuming and error-prone data entry. And files can be marked as complete or in need of revision, which will automatically send the files forward or backward in the workflow. @youtube Process Incoming Invoices; Store Documents, Files and Data; Automate Common
Client OS
Windows, iOS, Android, Web
Deployment
Cloud or On-Premises
CMiC Electronic Content Management Screenshot

CMiC Electronic Content Management

As the only application designed to support the natural workflow of a construction project, CMiC Enterprise Content Management improves communication and collaboration for all project stakeholders. CMiC software helps you manage the day-to-day business processes smarter, faster and more effectively. CMiC Electronic Content Management includes: CMiC Collaboration Management; CMiC Document Management; CMiC Communication Management; and CMiC Site Management. In addition to its native Enterprise
Client OS
Windows, macOS, Linux, Web
Deployment
Cloud Hosted
IBM Cognos Screenshot

IBM Cognos

IBM Cognos Analytics software provides personalized analytics driven by artificial intelligence (AI). It enables organizations to become top-performing and analytics-driven entities. From business intelligence to financial performance and strategy management, IBM Cognos Analytics software is designed to help everyone in your organization make the decisions that achieve better business outcomes—today and in the future. IBM Cognos Analtyics includes flexible deployment options, either on cloud or
Price Range
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Starting Price
$70/user/month
Client OS
Windows, Linux, iOS, Android
Deployment
Cloud or On-Premises
ViewCenter Screenshot

ViewCenter

★★★★★
★★★★★
(3)
ViewCenter, developed by ICM Document Solutions, is a document management system designed for a range of businesses across various industries. It provides a centralized platform for digitizing, storing, managing, retrieving, and sharing essential documents and records. With features like workflow automation, revision control, and integration with other business systems.
Starting Price
$36/user/month
Client OS
Web
Deployment
Cloud Hosted
Revver Screenshot

Revver

★★★★★
★★★★★
(1)
Revver, formerly eFileCabinet, is a document management software designed to enhance organization, streamline workflows, and increase productivity across various industries. It offers document management and collaboration tools, such as real-time editing, access permissions, version tracking, and a built-in chat function. It also features predefined, customizable templates for document creation. Important files and documents are secured through granted access and other security tools.
Price Range
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Starting Price
$699/user/year
Client OS
Windows, macOS, iOS, Android, Web
Deployment
Cloud or On-Premises
OpenKM Screenshot

OpenKM

★★★★★
★★★★★
(1)
OpenKM is designed to simplify the management of documents and records across an organization. Its key selling points include a strong API for seamless integration with other business systems, robust document management features such as workflow automation, and support for various file formats. The platform is highly adaptable, catering to a wide range of industries and business sizes.
Client OS
Windows, Linux, iOS, Android, Web
Deployment
Cloud or On-Premises
Zoho Docs Screenshot

Zoho Docs

★★★★★
★★★★★
(1)
Zoho Docs is a document management software designed for team collaboration and file management. Key features include Team Folders for secure document sharing within teams. Its navigable interface and strong security measures, such as two-factor authentication, make it a reliable choice. The platform integrates with other Zoho applications. It also provides scalable storage options and affordable pricing plans.
Price Range
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   $     $     $     $     $   
Starting Price
Free
Client OS
Windows, macOS, Linux, Web
Deployment
Cloud Hosted
Zoho WorkDrive Screenshot

Zoho WorkDrive

★★★★★
★★★★★
(1)
Zoho WorkDrive is a full-suite document management software from Zoho . Zoho WorkDrive is similar to Zoho’s other document management software, Zoho Docs. But WorkDrive was developed for mid-range businesses and enterprise organizations, while Docs was developed for individuals, start-ups, and small businesses. Zoho WorkDrive expidites workflows by making document creation, search, sharing, and storing simple. WorkDrive helps teams revise and comment on documents, save templates and formatting
Starting Price
$2/user/month
Client OS
Windows, macOS, Linux, iOS, Android, Web
Deployment
Cloud or On-Premises
ECS/Delta Screenshot

ECS/Delta

Connect every corner of your enterprise with ECS, Liaison’s communications server. Liaison Delta will also let you create just about any integration solution imaginable. ECS will route and process data using today’s prevalent internet communications protocols. While ECS can be used on its own, it is typically run in conjunction with Delta, Liaison’s data translator. When paired together, they provide a complete enterprise application integration (EAI) solution that coordinates diverse
Xythos on Demand Screenshot

Xythos on Demand

Xythos Enterprise Document Management Suite meets today’s collaborative challenges with all the components that distributed organizations need to manage and share content on the web. EDMS is designed to work together with the applications and processes that users already know and use—accelerating user adoption, aiding compliance and reducing support requirements RSS and Wiki support enhance collaboration options while process wizards simplify content organization. Advanced workflow functions are
Alfresco Governance Support Screenshot

Alfresco Governance Support

★★★★★
★★★★★
(3)
Alfresco Governance Services provides Information Governance (IG) for increases security, retention, and disposition of business information. This software offers an unmatched combination of simplicity and control for IG. Alfresco leads to consistent use and compliance with declaration and filing that runs automatically. Integrate Alfresco Intelligence Services into your document management system to intelligently categorize documents and records. Regulatory compliance applies to many different
Client OS
Web
Deployment
Cloud or On-Premises
Epicor ECM Screenshot

Epicor ECM

Epicor ECM (formerly DocStar) is an enterprise content management software that automatically captures, classifies, indexes, and routes key data from scanned or imported documents using intelligent data capture features. The solution helps your business establish a paperless workflow by eliminating manual paper processes with advanced workflow technology—letting you save time, gain visibility, and focus on high-value tasks. Epicor ECM is a web-based system that lets you access your content from
Client OS
iOS, Android, Web
Deployment
Cloud Hosted

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Buyer’s Guide

What is Enterprise Content Management Software?

ECM software is an enterprise content management system for creating, storing, organizing, and retrieving internal documentation related to a company’s operations in a digital content repository. Almost any digitized content can be contained within an ECM system, ranging from digitized copies of traditional media, such as advertisements, to internal contracts to copies of past pay stubs. The goal? Minimize physical paperwork which can be lost, tampered with, or accidentally destroyed, impacting your other business processes. This is done through 5 archiving components:

  • Capture
  • Manage
  • Store
  • Preserve
  • Deliver

General content management systems (CMS) include some ECM features, though CMS software is also aimed at the publication of web content. While this leads to some overlap with records management or document management (DMS), there are several distinctions. For instance, records management is intended to preserve legal documentation, occasionally from third-party sources. DMS software can include extra features like form templates for creating new documents. Though these differences seem small, it’s worth noting ECM can include both record and document management features, though the software focuses primarily on archiving existing business documents which are likely to be used internally for various business functions.

ECM Software Features

  • Data storage and organization: Store digital copies of documents and use an index tagging system to categorize all materials for easy search and retrieval
  • Document management: Share, maintain, and archive digital documents in a secure Cloud-based storage system or an on-premise repository
  • Digital asset management (DAM): Save asset files including images, video, and audio in a shared and secure media library
  • Advanced search and retrieval: Find specific digital content based on searchable keywords and metatags or narrow down selections through customized filters based on date, author, or other document-specific information
  • Text editor: Modify written content included in existing business materials anywhere along the content lifecycle
  • Version control: Save and view multiple versions of the same document as edits and revisions are made in real-time; view versions side-by-side to understand all changes
  • Collaboration tools: Share archived files with a variety of users through check-in and check-out rules
  • Archiving and traceability: Keep detailed logs on when documents were retrieved, how many edits, if any, were made, and who made them at what time
Global Search ECM
Index documents in Global Search ECM to find exactly what you need.

Best ECM Software Benefits

ECM software helps enterprise-level companies with their business process management (BPM) beyond organizing content:

Establish a Content Timeline

One of the main benefits of an ECM system is the ability to keep an accurate timeline of content at your company. Business applications like automation tools digitize documents to include metadata indicating when it was made, who is responsible for making it, and other pertinent information regarding what the material covers.

Document capture is the first step of digitizing materials for long-term use. Once stored, basic document management makes it possible for users to virtually check in/out material to keep an accurate record of everyone who collaborated with specific projects. Shared documents for collaborative projects can benefit from having clear version histories indicating exactly who worked on them and when in the document lifecycle. High data retention ensures nothing in the workflow gets lost between each version.

Secure Storage of Digital Documentation

Digital copies of your existing business materials adds a level of security to your operations in compliance with information governance (IG). Uploaded to either on-premise or on cloud-based servers, these materials are protected from internal and external threats. Someone accidentally deleted a local version of a document? Retrieve the original document from the Cloud. Did a burst pipe cause water damage to ruin old records in a basement workspace? Digital copies will still be completely intact online.

Digital records are also more secure when it comes to protecting proprietary or confidential company details. Sensitive data can be stored according to industry and government regulations. For instance, write once read many (WORM) and access level verification settings can ensure only those authorized to make edits can modify documents, protecting media from unauthorized changes. And a secure Cloud allows you to access material on-the-go or at home on mobile apps.

Types of content you can store digitally on an ECM platform include:

  • Documents
  • Digitized copies of paper documents
  • Video and related media
  • Graphics (JPEG, PNG, TIFF, CAD)
  • Audio files
  • Other media formats for presentations, proposals, slideshows, etc

Easy Document Retrieval

By utilizing an ECM as your information management platform, you can reduce costs from data retrieval and management. A tagging system with in-depth keywords, metadata, and title options streamlines searches through hundreds or thousands of files instantly. No more wasting countless employee hours digging through different files or scrolling across thousands of lines on a spreadsheet.

Customized filters and search fields, used in conjunction with detailed metadata, allow for easy indexing, search and retrieval of documents. For example, if you need to recover a record from many years ago, you can search the document management system by date of origin. This is particularly useful when dealing with various editions of the same documents, as version management allows for finalized documents to be stored separately from earlier formats or those still in progress.

Further, ECM solutions can also provide methods for better storing physical documents by providing an online index even without a digital transformation. Start by organizing old paperwork in your preferred repository system, then upload a master key detailing the real-world location of each file. No one has to spend hours manually searching through boxes or file cabinets to find old paper documents when they can just consult the easily accessible key instead. With software, all types of documents can be stored and preserved for long-term usage.

Enterprise Content Management Software Pricing

Enterprise content management software is priced in a few different ways, depending on if you prefer to pay on a subscription SaaS basis or with a single one-time licensing fee. The total cost may change based on the number of users, amount of storage, and additional functionality necessary for business process management, including API integration with additional ERP software systems.

ECM platforms are sometimes priced based on how much content you have. Monthly subscriptions can range from $2 up to $70. In contrast, one-time licensing fees can cost between $2,000 and $25,000, depending on total users, facilities, and content volume. Certain providers have hybrid options available which balance local and Cloud-based hosting to best match your company needs.