Donorbox
5 Reviews 5/5 ★ ★ ★ ★ ★An online donation software for fundraising tailored to small and medium-sized nonprofit organizations and charities.
Product Overview
DonorBox is a user-friendly donation platform that simplifies the process of setting up fundraisers and managing donor information. Its integration with major payment processors like Stripe and PayPal, along with features like recurring donations and customizable donation forms, makes it a versatile tool.Pros
- Free for Organizations Raising Under $1,000/month
- Multiple Donation Payment Methods Available
- Salesforce Integration
Cons
- Extra Fees For PayPal and Stripe Payment Processing
- Customization Limitations
Target Market
Small to medium-sized nonprofit organizations and charities that require a simple yet effective solution for online fundraising.Donorbox is a fundraising software that facilitates the collection of donations through an embedded tool on websites or a popup widget. The platform supports one-time and recurring donations, with payment options including credit cards, Apple Pay, ACH transfers, and PayPal.
Donorbox Key Features
Donorbox offers a range of features designed to meet the fundraising requirements of various nonprofit organizations.
Checkout
The checkout process is streamlined with multiple online payment methods available:
- Apple Pay
- Google Pay
- PayPal Express
- Bank Payments
For organizations based in the U.S., Donorbox allows ACH bank transfer payments, while those in Europe can utilize SEPA bank transfers. These payment methods are noted for their low processing fees. In Canada, organizations can receive both recurring and one-time donations through pre-authorized debits (CPADs) via Stripe.
Donation Platform
- Options for Monthly, Annual, and Weekly Recurring Donations
- Feature allowing donors to cover processing fees
- Support for Company Gift Matching and Company Donations
- Multi-Currency Support
Market Your Campaign
- Pop-up Donation Forms
- Language support for 9 different languages
- Social Media integration
- Donor Wall for sharing messages
- Goal Meter to track fundraising progress
Donor Management
- Creation of Donor Profiles
- Customizable Questions for donors
- Facility to add notes to donations
Pricing
- Standard plan is free for 5 team members, with 1.75% platform fee
- Pro plan is $139 for 10 team members, with 1.5% platform fee
- Additional payment processing fees include 2.9% plus 30 cents for each Stripe payment and 1.99% plus 49 cents for each PayPal payment
How does Donorbox work?
Donorbox integrates with your website allowing you to add donation forms or create fundraising pages. It supports both one time and recurring donations.
Is Donorbox secure?
Yes, it is PCI compliant and uses SSL/TLS encryption to ensure the security of donors’ data.
What payment methods does Donorbox support?
Credit and debit cards, ACH bank transfers, PayPal, Apple Pay, Google Pay, and more.
Can I customize my donation forms?
Yes, you can add your logo, colors, and custom fields.
Does Donorbox offer any integrations?
Yes, Donorbox integrates with Salesforce, Mailchimp, Zapier, and more.
What fees does Donorbox charge?
Donorbox charges a platform fee of 1.75% for the Standard plan, and there are additional transaction fees from payment processors such as Stripe and PayPal. Higher-tier plans offer lower fees.
Can I set up recurring donations with Donorbox?
Yes, Donorbox allows donors to contribute weekly, monthly, quarterly or annually.
How can I track donations and manage donors?
Donorbox has a dashboard to track donations, manage donor information and generate fundraising reports.
Is there a limit to the number of campaigns I can create?
No, you can run multiple campaigns with Donorbox simultaneously.
Does Donorbox support international donations?
Yes, donors from around the world can donate in various currencies.
Can I offer donor incentives or rewards?
Yes, Donorbox allows you to set up gifts or recognition for specific donation levels.
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User Reviews of Donorbox
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An undeniable role in driving this growth
In just under a year, we’ve added over 100 recurring donors to our network-- a 20% increase in donations. And in spite of the COVID-19 pandemic, 2020 was our most successful year of fundraising yet. Donorbox’s simple, easy to use integrations have played an undeniable role in driving this growth. Under the hood, Donorbox’s control panels give our team quick day to day insights on donor retention and campaign performance. The control panel also makes it easy for us to get our entire team involved with donor relationships.
Donorbox Review
Since implementing Donorbox, the number of monthly, recurring donors to Truthout has more than doubled currently, sustaining donations like these account for more than 20 percent of our annual budget.
Donorbox Review
Donorbox has allowed for greater visibility and opportunities to connect with new supporters, ultimately taking us one step closer towards reaching our annual fundraising goals.
instrumental in facilitating our online donations
Donorbox has been instrumental in facilitating our online donations. With seamless integration into our website and easy to use features and functionality, we have been extremely pleased as an organization and would recommend Donorbox to any non profit organization looking to streamline campaign efforts.
Donorbox Review
Donorbox hit everything we were required in our fundraising software, plus your platform incorporated features we asked for in our early discussions. Now we are seeing everything we wanted and these modifications are more ice cream on the pie.
