Infor CRM

A cloud based CRM system formerly known as Saleslogix.

Product Overview

Infor CRM is a customer relationship management solution designed to empower organizations with functionalities for impactful customer interactions and sales excellence. It provides deep insights into customer preferences and history across multiple touchpoints, enabling sales, marketing, and support teams to tailor their strategies effectively. Its productivity tools streamline sales activities, facilitating lead and opportunity management.

Pros

  • Extensive customization options
  • Mobile access
  • Role based user permissions

Cons

  • Limited email marketing
  • Limited integration opportunities with 3rd party software
  • Requires consult call for pricing

Target Market

Medium to large companies benefit from the system’s scalability and robust feature set, especially those that rely heavily on customer data and analytics to drive decisions.

About Infor CRM

Infor CRM is a customer relationship management solution that provides a complete view of customer interactions across various teams such as sales, marketing, customer service, and support. It is designed to enhance the efficiency of customer engagement and improve the overall customer lifecycle experience. The software is tailored to meet the unique needs of different industries, offering flexibility in deployment, usage, and payment options.

Infor CRM Key Features:

  • Complete Customer Interaction Overview: Integrates customer touch points across sales, marketing, customer service, and support teams for a unified view.
  • Industry-Specific Capabilities: Tailored to meet the specific needs of various industries.
  • Flexible Deployment Options: Offers cloud, on-premise, hybrid, and mobile deployment options.
  • Multi-Language Support: Available in French, English, German, Russian, Italian, Portuguese, Spanish, and Chinese.
  • Advanced Integration: Seamless integration with back office systems and marketing automation software.
  • Customizable Mobile Access: Infor CRM Mobile extends functionality to smartphones and tablets, with customization and native device feature integration.
  • Comprehensive Analytics and Reporting: Features a range of tools for data analysis and performance monitoring to inform business decisions.
  • Robust Security and Process Automation: Ensures data security and efficient workflow through advanced automation.
  • User-Friendly Interface: Offers a personalized user experience with adaptable platforms to cater to unique company needs.
  • Flexible Licensing and Payment Options: Multiple license types, including named, concurrent, flex, and mobile-only, with options to buy, finance, or subscribe.

Infor CRM is designed to support how businesses operate, offering a versatile platform for building effective customer relationships and empowering organizations to make informed decisions. The solution’s flexibility, control, and comprehensive feature set make it a valuable tool for companies looking to enhance their CRM capabilities.

Price Range Learn More
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Product Overview

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