A customer relationship management software for small and mid-sized businesses needing marketing automation and graphical analysis.

Product Overview

Sage CRM is a customer relationship management software. It includes features like graphical analysis, marketing automation, customer care, project management, and sales force automation. Designed for ease of use and rapid deployment, Sage CRM is available both in the cloud and on-premises, offering a quick return on investment.


  • Integrates well with other Sage products
  • Customizable reports
  • Interactive calendar integrated with Microsoft Outlook


  • Some users report long loading times & performance issues
  • Some users report slow support responses
  • Not scalable for large enterprises

About Sage CRM

Sage CRM is a customer relationship management software supporting sales, marketing, and customer service. It’s specifically designed to enhance customer acquisition, expedite sales processes, and foster profitable relationships.

  • Targeted for Small and Medium Businesses: Customizable for unique business processes, with quick deployment in cloud or on-premises.
  • User-Friendly and Cost-Effective: Easy to use with a quick return on investment, reducing both time and financial resources.
  • Customization and IT Requirements: Suitable for businesses with varying levels of customization needs and IT capabilities. Offers cloud-based solutions for those without in-house IT resources and on-premises solutions for those with advanced customization and integration requirements.

Sage CRM Key Features

  • Budgeting, Planning, & Forecasting: Features include point-and-click reporting, real-time data access, graphical forecasting, and customizable reports for strategic decision-making.
  • CRM/Marketing Automation and Campaign Management: Focuses on understanding and retaining customers, with tools for managing marketing campaigns, targeted marketing, and integrated document creation.
  • Customer Care and Document Library: Offers real-time customer data access for enhanced service, alongside a centralized document repository for efficient management.
  • Time Management and Project Management: Includes an interactive calendar integrated with Microsoft Outlook, task reminders, and tools for managing accounts, activities, and automated sales processes.
  • Sales Cycle and Force Automation: Provides insights into the sales cycle, management tools for the sales pipeline, and real-time sales data access to understand customer behaviors and preferences.
Starting Price
$45 /user/month
Price Range Learn More
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Product Overview

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User Reviews of Sage CRM

Submitted on June 3rd, 2022 by Anonymous

Support is very cumbersome.

The Good…

not a lot

The Bad…

very limited - support is N/A