Service Autopilot
2 Reviews 4/5 ★ ★ ★ ★ ★A field service software with industry-specific modules for lawn care, snow removal, pest control, and more.
Product Overview
Service Autopilot is a field service management software with specific versions for the lawn care, professional cleaning, snow removal, and landscaping industries. Key features include routing, invoicing, marketing, CRM, and accounting tasks. It also includes client billing and scheduling.
An app is available for Apple and Android mobile devices to manage jobs from anywhere.
Pros
- Mobile app allows for remote task management
- Can automate invoicing, client reminders, and follow-ups
- Offers one-click routing
- Can track chemical usage and assets for pest control
Cons
- Correcting user errors is difficult
- Cannot track actual materials used in real-time
- Functional differences between industry-specific modules
Target Market
Field service-based businesses, such as lawn care, pest control, and snow removal that are seeking an all-in-one solution for managing various aspects of their operations, including customer relations, financials, and automated task handling.Video Overview
Features
- Automations: Allows users to automate various tasks such as marketing campaigns, invoicing, and follow-ups.
- Routing and Scheduling: Offers one-click routing and automated scheduling capabilities.
- Client Management: Users can view their client’s account history, including jobs, quotes, and invoices.
- Invoicing and Payments: Supports instant invoicing and has built-in payment processing features, including the ability to auto-charge credit cards and manage billing flexibility. Asset and Chemical Tracking:** For industries like pest control, the software includes features for tracking chemical usage and assets. This ensures compliance with regulations and helps manage inventory effectively. Integration with QuickBooks:** It offers a two-way sync with QuickBooks to help keep companies’ accounting up-to-date without manual entry.
- Mobile Accessibility: Enables technicians to manage jobs, update routes, and communicate effectively while in the field.
Pricing
Service Autopilot offers four plans: Startup, Pro, Pro Plus, and Elite. The basic Startup plan starts at $49 per month, whereas the Pro Plan is $499 per month. All plans include a sign-up fee.
Product Overview
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User Reviews of Service Autopilot
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The cost of the software continues to go up, currently facing another 10% increase, yet the features are not improving. The program’s routing feature is not intuitive; we find ourselves spending hours moving around routes that were incorrectly assigned. They also have no automated text or email feature to send customers invoices and updates. I have to manually email each individual customer. Lastly, they only integrate with Quickbooks Desktop. As we are moving the company online, they have been a big hindrance.
This software SAVED us. Everything is so well organized and automated with Service Autopilot, I don’t think we could handle this much growth without it
