A document management system from ICM Document Solutions.

Product Overview

ViewCenter, developed by ICM Document Solutions, is a document management system designed for a range of businesses across various industries. It provides a centralized platform for digitizing, storing, managing, retrieving, and sharing essential documents and records. With features like workflow automation, revision control, and integration with other business systems.


  • Supports various file types, including Excel, Word, PDF, audio, and video
  • High-level security with configurable permissions and optional multi-factor authentication
  • Seamless integration with third-party platforms via built-in web API
  • Drag and drop document import feature


  • Setting up bulk imports can be challenging
  • Occasional service downtime reported
  • Some users find the layout and color scheme slightly outdated

Target Market

Medium to large-sized organizations in industries with heavy documentation needs, such as insurance, aviation, education management, and higher education.

About ViewCenter

ViewCenter is ICM’s enterprise solution that offers a full spectrum of integrated document management capabilities in a single browser-based application. By dynamically organizing and controlling the delivery of documents and by interactively managing the business processes in which these documents are used, ViewCenter enables organizations to streamline their operations and efficiently store, manage, view, and distribute documents to employees, contractors, customers, and others.

ViewCenter is a single software application that uses a single SQL database like Microsoft SQL Server, a single configuration interface, and a single user interface for all document management functionality. This unparalleled level of integration enables ViewCenter to provide an exhaustive amount of out-of-the-box functionality for building highly advanced document management and workflow solutions. ViewCenter customers are thus encouraged to invest in the solution they need today and then incrementally, cost-effectively expand and enhance the system as their needs grow.

Video Overview

ViewCenter is also point-and-click configurable, enabling the rapid deployment of sophisticated solutions without the need for expensive, time-consuming programming. With ViewCenter you select from separately licensed modules that provide specialized input, management and output functionality.

  • ViewCenter is developed, published, and implemented by ICM. As such, ICM can provide fully customized development for ViewCenter to meet virtually any requirement for platform well into the future and our API key is provided at no charge.
  • ViewCenter was designed with an ‘open’ architecture in mind, meaning that data/documents can easily be exported out of the system, or migrated to another system, if necessary; we do not compress or alter your files in any way.
  • ICM’s ViewCenter is a web-based application that can be deployed as Cloud SaaS (Software as a Service) or Licensed on Premise. ViewCenter was developed using responsive design allowing for a tailored user experience based on the device whether it be a computer, tablet, or phone.
  • ViewCenter has been tested on all modern day browsers including; IE, Microsoft Edge, Chrome, Firefox and Safari.
Starting Price
$36 /user/month

Product Overview

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User Reviews of ViewCenter

Submitted on March 27th, 2018 by Jerry McKechnie

We hired ICM Document Solutions to help us get a handle on our historical documents and establish new document management practices that will enable us to drive a more efficient future for our business.

Submitted on March 27th, 2018 by Jim Meszaros

Our use of the ICM solution has helped us reduce our backlog of paper records and increased efficiency in document retrieval. Additionally, the ICM solution helps Hawker towards its goal of a 30% reduction in its carbon footprint.

Submitted on March 27th, 2018 by Isaiah Washington

As a Web-based and open architecture document management software, ViewCenter has proven to be secure, flexible, easy to use, reliable, and scalable.