BST10
2 Reviews 1/5 ★ ★ ★ ★ ★A web-based multi-module management system designed by BST Global.
The market has defined BST’s current Enterprise application as ýProfessional Services Automationý or PSA. Our Solution is designed to improve efficiencies and profitability throughout an entire global organization.
Customer Relationship Management
The processes generally associated with Customer Relationship Management are marketing, sales and customer support activities. The roles effected within the CRM processes may include personnel associated with business development, marketing, sales and customer support.
Employee Time & Expense Management
The processes generally associated with Employee Time & Expense Management are employee time and expense capture activities. The roles effected within the Time & Expense processes may include all personnel within the organization that receive compensation.
Financial Management
The processes generally associated with Financial Management are general ledger, accounts receivable and accounts payable activities. The roles effected within the Financial Management processes may include personnel associated with accounting.
Procurement Management
The processes generally associated with Procurement Management are requisition and purchasing activities. The roles effected within the Procurement Management processes may include personnel associated with human resources, operations and accounting.
Project Management
The processes generally associated with Project Management are proposal, project initiation, project revenue recognition and project invoicing activities. The roles effected within the Project Management processes may include personnel associated with operations and accounting.
Resource Management
The processes generally associated with Resource Management are proposal, project initiation, resource allocation and resource forecasting activities. The roles effected within the Resource Management processes may include personnel associated with human resources, operations and accounting.
Product Overview
User Reviews of BST10
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Hated it
Sounds like a comprehensive system
Interface feels 20+ years old, and not intuitive at all. Very hard to navigate different elements and too many gateways
Integrated program for time and expense management, project setup and tracking, billing, etc.
Company implemented the program several months ago. Big learning curve for entire company. The accounting departments seems to love it. Everyone else is just trying to adapt.
Make it simple for staff to run reports. For example, old timesheet reports or reports that show # of hours an employee worked on a specific project. The steps for doing this—if it is even possible at all—are SO not intuitive. Staff have given up trying to print or PDF their timesheet reports, should they want a separate file somewhere beyond what is in BST10, and are screenshotting their timesheets now.
