Infor SunSystems PSA

A web-based staff utilization solution designed by Infor.

About Infor SunSystems PSA

Improve Service Delivery

In today’s highly competitive global marketplace, companies must work harder than ever to manage their most valuable assets–people and projects. Whether companies have internal or external clients, they can benefit from a technology solution that ensures the efficient delivery of services they provide. By automating resource management, time and expenses management, and billing, organizations can improve staff utilization and drive revenue recovery. And by choosing a comprehensive, collaborative, and knowledge-enhancing solution, they can improve client relationships and gain vital intelligence on the operational costs they incur–fulfilling the requirement for project accounting and activity-based costs.

Infor Can Help

With more than 20 years of experience built in, Infor SunSystems PSA effectively addresses the needs of skills- and project-based organizations, where the rapid capture of data is vital. Used by the banking and finance industry, consulting engineers, surveyors, IT and management consultants, and advertising agencies–as well as professional service departments within corporations–Infor SunSystems PSA is particularly beneficial to companies that need to clearly see how they’re utilizing consultants and recovering associated revenues.

Designed by experts with personal experience managing services-led businesses, SunSystems PSA instills and maintains good business practices enterprise-wide. The Infor SunSystems philosophy of quality and value-added service ensures a seamless link between Infor SunSystems PSA solutions and a company’s existing business systems and processes.

Get Business Specific

A suite of integrated applications, Infor SunSystems PSA is aimed at organizations that offer the services of skilled staff on a project basis, either to external clients or in-house. Infor SunSystems PSA makes it possible to effectively plan projects and resources, plus efficiently manage and bill time and expenses. This drives revenue recovery and enhances resource utilization, which in turn improves profits, client relationships, and staff retention.

Eight Infor SunSystems PSA modules combine to provide a complete solution across the entire business lifecycle; the solution’s integrated nature supports and enhances the flow of relevant real-time information. Infor SunSystems PSA accurately and efficiently collects raw data and turns it into meaningful business knowledge to:

  • Improve cash flow through faster and more accurate billing.
  • Reduce revenue leakage through simple time and expense input routines
  • Improve staff satisfaction and retention through operational HR capabilities that assign jobs in line with availability, skills, and employee preferences and aspirations.
  • Provide full visibility and control of projects by project managers.

Get Quick Results

Infor SunSystems PSA was designed by professionals for professionals to smoothly dovetail with companies’ existing business processes. Whether an organization’s clients are external, third-party organizations, or internal departments, Infor SunSystems PSA can manage the efficient delivery of services to them.

By automating and speeding up administration–and streamlining and simplifying processes–Infor SunSystems PSA:

  • Reduces errors and discrepancies.
  • Strengthens resource retention and satisfaction.
  • Drives and measures operational efficiency.
  • Provides feedback to clients and management.

Plus, like all Infor Financials solutions, Infor SunSystems PSA is designed for rapid, low-cost deployment, leading to quick return on investment and low total cost of ownership. That’s why project-based organizations in various sectors–including IT, banking and finance, PR, advertising, consulting engineering, surveying, oil and gas exploration, research and development, and central government agencies–are leveraging Infor SunSystems PSA solutions to manage their most valuable assets.

Billing Manager

Allows total control over the entire billing process, making it invaluable to companies that charge for employees’ time or simply wish to account for internal services. Organizations can tailor Billing Manager to reflect the way they work–for instance, to handle all types of billing in any combination or allow adjustments to be made at any stage. The application automatically processes disbursements and expense recovery using agreed uplifts, and allows users to bill clients electronically. In addition, Billing Manager handles companies’ specific invoicing requirements; it also manages cross-charging and accountability within internal project teams and service departments.

Infor Query & Analysis for Infor SunSystems PSA

This Microsoft Excel®-based reporting tool allows quick access to key management information in SunSystems PSA, with which Query & Analysis seamlessly integrates. Users can analyze and easily summarize project-related data–such as utilization rates, cost per resource and activity, project profitability, and time and expenses incurred–in management reports. In addition, users can display the information in as much detail as necessary, plus format and manipulate it using familiar Excel tools. They can also automatically schedule reports, either to the web or via email.

Intra-Company Charging

Provides complete recognition of internal people costs. A key add-on to the Infor SunSystems PSA management suite, it can operate across project teams, worldwide offices, and even group companies where nontaxable added agreements are in place.

Users can match resources to a specific profit center, attaching unique costs and charge rates to shared resources across teams. By accounting properly for services teams and cross-charging if necessary, the application allows an organization to work as a truly global team.

Microsoft Project Interface

Helps users manage projects more easily and reduces training costs by integrating SunSystems PSA with Microsoft Project, a widely used project management tool.

Also allows users to:

  • Import key data from other Infor SunSystems PSA modules.
  • Export project plans to relevant projects held in the PSA database.
  • Merge financial data with project plans to provide valuable forecasting and cost information.

Multi-Currency Manager

Automates currency conversions quickly and accurately for businesses spread across different sites in many countries. Date-sensitive and fully euro-compliant, Multi-currency Manager follows the Business Application Software Developers Association (BASDA) standard.

In addition, the application:

  • Invoices in preferred currency on a project-by-project basis.
  • Handles global billing and employee reimbursement.
  • Satisfies overseas requirements for multi-currency through preset rules.
  • Imports worldwide currency rates on a daily, weekly, or monthly basis.
  • Triangulates and locks euro rates.
  • Offers work-in-progress evaluation.
  • Links to other Infor SunSystems modules.

Project Repository

Allows users to define projects and store key information relating to project setup, client rates, and project-specific activities and tasks. This central data source–the core module within Infor SunSystems PSA–facilitates time and expense capture, resource management, billing, and reporting. It permits users to categorize resources for easy searching and allocation, and to access PSA remotely over the web.

The Project Repository also provides:

  • Powerful built-in inquiry and report-writing that keeps project managers ahead of the game.
  • Event logger to monitor key performance indicators associated with a project.
  • Capability to archive and historically file projects.

Resource Manager

Helps project-based organizations plan and manage the activities of large or complex resource pools. The application uses, and builds on, the basic resource information created and stored in the Project Repository. By providing a consolidated view of multiple employees’ Microsoft Outlook® calendars, Resource Manager allows project and resource managers to share knowledge–helping them create effective schedules and optimize resource utilization. The application is particularly relevant to organizations with multiple resource pools under separate management and in separate locations.

Time & Expenses Manager

Provides the information required for processing, reporting, scheduling, and decision making across the enterprise, ensuring that the accuracy of information upon which other processes are based is not compromised.Infor SunSystems PSA 3 The application allows users to easily and accurately record their time and charge expenses without disrupting normal work routines. In addition, flexible deployment options allow the collection and collation of workforce data from anywhere in the world.

The module also:

  • Captures and shares knowledge about projects throughout the global workforce.
  • Automates the approval process, leading to a reduction in the billing cycle.
  • Tracks key events and issues through an alert system.

Product Overview

  • Developer Infor (US), Inc.
  • Type Professional Service Automation (PSA) Software
  • Client OS Windows, Linux, Web
  • Deployment Cloud Hosted

Related Products

User Reviews of Infor SunSystems PSA

No reviews have been submitted. Do you use Infor SunSystems PSA? Have you considered it as part of your software evaluation process? , and help other organizations like yours make smarter, more informed software selection decisions!