A multi-module management system designed by Reseller Advantage for commercial & service and computer & electronic products companies.
ResellerAdvantage PLUS automates key business functions and provides instant visibility into critical financial and operational information, making your enterprise more efficient and more effective. The integrated ResellerAdvantage solution streamlines the entire business cycle, from developing new business, to staffing, managing, and executing projects, through financial analysis and client billing.
ResellerAdvantage PLUS provides you with the ability to manage your Customers and Contacts, Create Accurate Quotes and Proposals and turn those quotes into sales orders where they can be exported to your accounting system.
Currently there are four separate modules available that can work behind the scenes to automate the flow of information between ResellerAdvantage Plus and some of the most commonly used accounting applications:
By seamlessly passing order, product, customer and accounting information between the suite of ResellerAdvantage Plus applications and your choice of accounting software, you can quickly and easily create an extremely powerful ‘end to end’ solution for your business.
Because of the extremely tight integration that already exists between ResellerAdvantage Plus, the ResellerAdvantage Web Portal and Order Processing, the combination of this suite with one of the above accounting packages and the integration module can give you a completely automated business process from e-commerce web site to order fulfillment and invoicing!
CRM is all about becoming customer-focused which in turn leads to customer loyalty. CRM entails taking a long-term view to pay more attention to the lifetime value of a customer than to the value of each transaction.
ResellerAdvantage’s CRM solution is designed to enable your organization to create and build a lasting relationship with your internal and external customers by:
Win more business and convert more prospects into clients by effectively managing the prospect pipeline and delivering accurate, compelling, timely quotes and proposals
Enter leads and prospect information, create and delegate to dos and reminders, and monitor deals in one shared application. Sales managers have immediate access to real-time sales data.
Better pipeline management means more opportunities to bid. Take advantage of this by creating and sending proposals to the best prospects more quickly. Using Proposals, draw from templates to quickly create, view, edit, and route proposals for approval. Attach any supporting materials and deliver them to clients electronically.
Provide accurate quotes and proposals with real time pricing & availability from your vendors. Virtual vendor product catalogs are updated nightly and are accessed in real time when necessary.
Create revenue and cost estimates for engagements, and use ‘what if’ planning scenarios to optimize price, margin, billing rates, and staffing. View pipeline reports to gain visibility into current and future revenue and profit.
Real-time pipeline information and a detailed understanding of each project’s expected profitability help the sales team focus on the highest-probability, highest-margin deals.
Once proposals on products and/or projects are accepted you can turn them into sales orders and work orders at the touch of a button. All products are put on a sales order for purchasing and all project items are added to a work order for scheduling. From there you can easily manage and analyze project finances, from bid preparation through time and expense tracking to client billing or internal charge-backs. ResellerAdvantage provides powerful tools to perform these processes across multiple offices and mobile employees.
Capture billable, non billable and travel time through any computer, PDA, or WAP-enabled phone.
ResellerAdvantage offers extreme flexibility in managing client billing, handling fixed fee or time and materials billing, with or without time and expense markups. Automatically generate sales orders and invoices, then bill clients electronically, print and mail invoices, or export billing data to your accounting system.
Account for revenue more accurately by establishing project-based rules for revenue recognition. Accelerate revenue by recognizing it sooner and billing for partially completed projects.
ResellerAdvantage reports let you do in-depth analyses of project profitability, based on fully-loaded costs. You can establish revenue recognition and cost recognition rules and incorporate project-based purchase order functionality to draw an accurate real-time picture of actual and projected profitability.
Once sales orders are approved you can easily purchase the products electronically from your distributors and determine who has it available and what the best price is.
View your distributors pricing and availability and determine who has it and what the price is. Switch distributors based on availability, price or customer preference.
Enter serial numbers, shipper tracking numbers, expected arrival date and partial order receipts. Procurement status is available to managers, sales reps and tech reps so they can keep customers aware of the progress and so reps can determine scheduling.
ResellerAdvantage has gone to great lengths to understand the challenges faced by service organizations, whether their clients are outside or within the organization. The ResellerAdvantage solution provides instant access to the information you need to better manage all the key aspects of your job.
Optimally leverage employee capabilities. By providing up-to-date, easily searchable profiles of employees’ skills, experiences, work preferences, and availability, Resources enables the best possible staffing to deliver high-quality, high-margin projects.
Collaborate on projects for on-time, on-budget delivery. Real-time collaboration in Projects lets teams maintain current and accurate project status, so managers can proactively identify and resolve issues that threaten the success of an engagement.
Leverage your organization’s knowledge base and best practices by sharing information and by collaborating across dispersed teams of employees, clients, and partners using Workspaces.
Service Contract Management: Manage contracts that involve complex subscription or transaction billing. Easy implementation of new contract-based business models, automated billing and revenue recognition, simplification of contract administration, and critical financial and services information management are the key benefits. Completely integrated with ResellerAdvantage Plus ensures efficient end-to-end management of contract information.
The ResellerAdvantage Web Portal lets you give any customer with a compliant browser, on-line access to the same products that you have in your Reseller Advantage application. Your customers can shop for products using the Enhanced Searching capabilities and place orders directly on your Web site, without having to contact a salesperson. It also provides your customers with a way to send shopping carts to their sales reps for a quote, track the status of orders, enter repair and project request and track the status of repairs and projects. It also provides your employees with a way to access key ResellerAdvantage features via the web.
The ResellerAdvantage Web Portal allows you to effectively compete with larger companies and other Internet providers for direct orders while saving the cost of sales time and efforts. Give your customers the unique ability to do comparison shopping, getting the lowest price and best availability without waiting to contact a salesperson. Sales orders can be placed electronically and then automatically transferred to your accounting system for the creation of purchase orders and invoices.
Your customers get up to date product, pricing and availability information and true side by side comparisons across vendors.
Your customers can interact with their sales rep via the web portal and ask them to provide a better quote or to review an order before processing it. The customer routes their shopping cart to their sales rep for quoting or review.
Your customers can interact with their sales rep via the web portal and ask them to provide a service quote for equipment or provide a proposal for a project. The customer opens the service request form, enters the information and clicks submit.
Customers can view all their current orders whether placed via the web or a sales rep and review the status of each item and determine shipping dates and tracking numbers. For service items they can review what tasks are in progress, what tasks are completed and what tasks still need to be scheduled. All comments on work completed can be reviewed.
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