Reservation Software

Get the best reservation software for your business. Compare product reviews, pricing below. Read our buyer’s guide for more help.

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Popular Products

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Planyo Screenshot
Planyo is a highly-flexible and highly-customizable online reservation system. Planyo has a robust enough service to help the general needs of most businesses. But it also has enough specific tools and integrations that it can work for very specialized…
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Starting Price
$23.75/month
Client OS
Web
Deployment
Cloud Hosted
ResNexus Screenshot
ResNexus is a reservation and property management system that helps businesses manage reservations, process payments, and more. The system supports Google Analytics, allowing you to monitor website data. Information can be seamlessly exported from…
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Starting Price
$3/month/unit
Client OS
Web
Deployment
Cloud Hosted
Lodgix Screenshot
Lodgix is an online guest management and online booking software for vacation rentals. Customize workflows and schedules for each property, assigning certain teams, tasks and forms to each one. And then manage each property from its own module on the…
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Starting Price
$49.99/month
Client OS
Web
Deployment
Cloud Hosted
Bookeo Screenshot
Bookeo is an online scheduling software and reservation system for for all kinds of businesses. Bookeo is great for helping clients book appointments, classes, tours and other activities. Bookeo reduces administrative work and errors by automating the…
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Starting Price
$14.95/month
Client OS
Web
Deployment
Cloud Hosted
Rezdy Screenshot
Rezdy is a full-service reservation software designed to help tour and activity operators. Rezdy automates the publishing process across all major booking channels, lets guests book and pay online, and helps manage spaces and resources, among other…
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Starting Price
$49/month
Client OS
Web
Deployment
Cloud Hosted
Peek Pro Screenshot
Peek Pro is an exhaustive reservation software for tour and activity operators. Built with groups in mind, Peek Pro makes check-ins as quick and easy as possible. Guests can search and reserve activities on their own, and automated messages will keep…
Client OS
Web, iOS
Deployment
Cloud Hosted
Hostme Screenshot
Hostme is a web-based reservation booking software for restaurants. It lets customers search for and reserve tables online. And that information will automatically sync with a restaurant’s schedule, wait list, server assignments, communication tools, and…
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Starting Price
$29/month
Client OS
Web
Deployment
Cloud Hosted
Cloudbeds Screenshot
Cloudbeds hotel management suite software features a property management system, channel manager, booking engine, marketplace, and pricing intelligence engine (PIE). This software is designed for properties of all sizes: traditional hotels, hostels…
Client OS
Mac, Web, Windows
Deployment
Cloud or On-Premises
eZee Absolute Screenshot
eZee Absolute is a complete cloud-based hotel PMS system which helps hotels in automating operations right from front-office, back-office, check-in, check-out, reservations, billing, housekeeping, and many more. eZee Absolute helps hotels to improve the…
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Starting Price
$49.90/month
Client OS
Web
Deployment
Cloud Hosted
Escapia Screenshot
Escapia is a vacation rental software built to centralize all business operations. List and update properties, manage teams and allow customers to book online. Escapia is great for businesses looking to outsource their payment and accounting…
Client OS
Web
Deployment
Cloud Hosted
SignUp Screenshot
SignUp is an online signup sheet, volunteer scheduling, and volunteer management software. The software lets you create a plan for your organization, and let volunteers sign up. Automated reminders from SignUp will make sure everyone is doing their part…
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   $     $     $     $     $   
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Starting Price
$10/month
Client OS
Web
Deployment
Cloud Hosted
Priava Screenshot
Priava is a purpose-built enterprise venue and event management booking system in the cloud for managing all types of venue and event bookings. All the complexities involved with multi-venue availability, event logistics, catering, equipment and resource…
Client OS
Web
Deployment
Cloud Hosted
Guest Tracker Screenshot
Guest Tracker Property Management Software - Hotel Management Software & Reservation Systems with integration to most popular accounting systems. Guest Tracker was developed for unique and diverse Hotels & Resorts. TCS Software accommodates: Hotel / Motel…
Client OS
Windows, Web
Deployment
Cloud or On-Premises
Smart Hotel Software Screenshot
Smart Hotel Software property management system, is a Windows based system that will specialize in managing your hotel or vacation property. The flexible configuration of the system allows you to manage multiple properties and resources. The straight…
Client OS
Web, Windows
Deployment
Cloud or On-Premises
innRoad Screenshot
innRoad
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innRoad is a hospitality property management system, booking engine, and channel management software. The Cloud-based application allows for real-time overview of multi-property hotel operations. Track staff performance, guest reservations, and generate…
Starting Price
$200/month
Client OS
Mac, Web, Windows
Deployment
Cloud or On-Premises
Tour Manager Screenshot
Tour Manager “ is an enterprise solution that manages: Retail tours and scheduled departures,; Pre-formed groups,; FIT, and; and Fly-drives and cruises.. TM helps you perform all your tour management tasks, while tracking data pertaining to vendors…
Client OS
Deployment
Cloud or On-Premises
B.R.A.S.S. Screenshot
B.R.A.S.S. is a Booking Reservation And Scheduling System designed to streamline booking reservation system that allows companies to track which ‘ITEMS’ (i.e.: assets, property, goods or specialist services) they have available, their location and…
Client OS
Windows
Deployment
Cloud or On-Premises
TCSReservations Screenshot
TCSReservations is you complete, real-time solution to reservation management, and much more. This software system is fully capable of managing housekeeping and maintenance, while using Real-Time calendars to schedule those functions around existing…
Client OS
Windows
Deployment
Cloud or On-Premises
Resort Management System Screenshot
The Resort Management System is designed to provide vacation rental managers with the ability to control their company’s rental business. All aspects of short-term rental management are considered including reservations, accounting, maintenance…
Client OS
Deployment
Cloud or On-Premises
Hotel Software Screenshot
RDP was founded in 1981 to develop reservation hotel software. This solution now serves over 800 customers with over 26 years of experience with hotel management software. Resort Data’s hotel software reservation system manages any size hotel or motel…
Client OS
Deployment
Cloud or On-Premises

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Reservation Software Buyer’s Guide

What Is Reservation Software?

Reservation software helps hospitality, restaurant, and tourism businesses publish available rooms, tables, activities and appointments that guests can search for and book online.

These highly customizable software reduce administrative work by publishing availabilities across many channels at once, sending automated confirmations and reminders, generating digital waivers and contracts, storing digital signatures, and more. And businesses can control how they take payments, like accepting all or none of the payments upfront, asking for deposits, setting up payments plans, and more.

Reservation software have flexible tools for most industries that take reservations, whether hotels, restaurants, tennis courts, campgrounds, spas, charter boats, rafting adventures, or more.

Planyo Calendar View Reservation Software
Monitor the calendar view of available reservations in Planyo.

Features of Reservation Software

  • Online Booking: Let guests make reservations online, at their convenience. Help guests find and book your listings through your website, social media accounts, third-party sites, review sites, and more. These software integrate with most calendar software and online travels agencies (OTAs), so reservations and listings are always up to date and consistent across all platforms.
  • Channel Management: Publish lodgings, tables, and events to high-traffic sites like Expedia, OpenTable, Booking.com, Tripadvisor, and more from a single, centralized tool.
  • Automated Alerts: Collect guest contact information upon booking and automatically send confirmations, reminders, requests for guest feedback, and more via text, email and phone.
  • Reporting: Reservation software will store a variety of data and generate reports for things like occupancy rates, revenue, promotional and marketing campaigns, and more.
  • Digital Contracts and Signatures: Easily generate, send, receive, and store forms, documents, waivers, and signatures from guests. And guests can easily fill out and digitally sign these documents with any internet-connected device.
ResNexus Reservation Software
The front desk tab of ResNexus shows arrivals and departures.

Benefits of Reservation Software

Reservation software are great for organizations, as they provide an all-in-one system that reduces time-consuming and error-prone administrative work and replaces that work with energy and resources towards guest services.

For example, if guests make their hotel booking ahead of time, their names, contact information, reservation length, payment processing details, and more will be stored and easily retrieved in the hotel reservation system. That will then get guests checked-in faster and helps shorten lines at front desks. Or instead of the host at a restaurant picking up the phone and coordinating a table reservation time, the host can focus on the guests at the restaurant and coordinating the service team.

Use channel managers to create a single listing for rooms, tables, events, and more; and then publish that same listing across all major online travel agencies (OTAs). These booking engines increase exposure and help guests book when they are most likely and able to do so.

They also aid customers by sending them detailed confirmations, alerts, and reminders. And they have tools for customers to send and receive messages, which are run out of a centralized client management resource (CRM), leading to efficient communication. And customers can pay online a variety of ways, with customizations for deposits, payment plans, and more.

Lodgix Arrivals Reservation Systems
Monitor arrivals in Lodgix.

Save Time And Money

Use reservation software to streamline channel management for you. Instead of uploading pictures, information, and managing calendars for each individual hospitality and travel site, these reservation software will automate all of that, across all channels, at once.

These reservation solutions reduce administrative costs by passing the booking process on to the guest. And guests generally prefer this. According to a 2016 survey from market research company Ask Your Target Market, 34% of restaurant consumers said they are more likely to choose a restaurant that offers the ability to make online reservations over one that does not. In addition, 47% said that making reservations online is easier than making reservations some other way. And 44% said that they are more likely to make a reservation if the restaurant had the option to do so online.

Reservation software better utilizes staff by avoiding phone calls and email conversations and giving them more time to focus on the guest experience.

Bookeo Booking Classes Reservation Solutions
View different booking classes in Bookeo.

Increase Exposure

In order to be seen by the most number of potential guests, your business needs to be searchable on all of the top travel and tourism websites And after guests find you, you need to make it easy for them to book.

Most online customers look to online travel sites and reviews to help make decisions. And guests make decisions fairly quickly after visiting these sites. Based on an online consumer survey fielded by Nielsen for Yelp in 2016, 42% of consumers who use consumer online review sites said they made a purchase within a day after visiting Yelp.

In real-time, publishers like Google, Travelocity, Yelp, and Airbnb will accept reservations for open time slots and hide time slots for confirmed reservations.

Rezdy Available Products Reservation Software
view all available products and listings in Rezdy.

Help Schedule Staff And Utilize Resources

Reservation management systems log guest and property data that can be generated into a variety of reports. Using this data, organizations can anticipate staffing needs for the day, week, month, season, or whatever else. For instance, if a charter boat service is seeing higher-than-anticipated future bookings, it can purchase another boat and/or train more staff to lead the charters.

In addition to showing availability by time, some reservation software will allow you to show availability by resource. For instance, Rezdy will only allow bookings when a vehicle, boat, or instructor is available. This avoids having to turn guests away, processing refunds, overbooking activities, and frustrating guests.

Hostme Pending Reservations Software
View today’s reservations and ensure tables are available with Hostme.

Automate And Digitize Waivers And Signatures

Other digital services can help save time for guests and staff. Many reservation systems will automatically send necessary waivers or contracts through email or other tools. Guests can then sign into portals or follow links to complete forms and digitally sign paperwork at their convenience, before their visit.

Those documents and signatures will be saved in the reservation system for future reference. And then checking in guests will be easy and efficient for everyone. This boosts customer satisfaction and helps keeps businesses on schedule.

ezee absolute hotel reservation software
View full transaction details and collect needed documents and signatures in eZee Absolute.

Types of Reservation Software

Reservation software can be used in a number of industries and for organizations of any size. Many guests use reservation software to find hotels and lodging, and many others use them to reserve a table at a restaurant.

But many other industries can use reservation software. For example:

  • Escape rooms and bowling lanes can be reserved ahead of time.
  • Parks can create reservations for things like tennis courts or pavilions.
  • Cooking or art classes can open a number of reservation slots for each class.
  • Rental businesses can let guests rent out items by the number of days.
  • Libraries can set reservations for conference rooms.

By making booking easy and transparent for everyone, organizations and guests can better utilize their time and resources.

Hospitality

Many reservation software are aimed at the hospitality industry. Reservation booking systems will work for hotels, hotel chains, hostels, vacation rentals, inns, bed and breakfasts, campgrounds, RV parks, motels, and more.

Some software contain property management systems, along with reservation software. And others are simple reservation-taking tools that will integrate with other existing software. Either way, raising visibility in search and making booking user-friendly will raise revenue and help grow your business.

One study identified four factors that customers want when they are reserving hotels: information, convenience, trust, and price. Reservation software boost information, convenience, and trust. Hotels can easily post exhaustive, customizable information and images across multiple channels at once. And guests can easily book room from those channels. And because the systems are automated, issues like overbooking or missing guest information are minimized.

CloudBeds Hotel Reservation Software
View the calendar of upcoming hotel reservations in hotel reservation software such as CloudBeds.

Restaurants

Encourage guests to reserve a table at your restaurant with intuitive and prominent online tools. Most reservation software will let you embed a widget or module that potential guests can use to enter group size, view possible time slots, and reserve a table.

Those reservation processes, widgets, modules, and links can be placed in websites, social media accounts, Google Maps, Yelp, OpenTable, and more. Let guests view your menu, scroll through photos, and read reviews through these sites, all while your reservation tool is one click away.

Reservation management systems will help fill empty tables and manage your waitlist. You can advertise discounts and promotions for guests to book tables during slower hours or less busy days of the week. And these software will sync the reservations list with the waitlist, so any cancelation will either open up that booking online or move to the first guests on the waitlist.

And automated text alerts for guests when their table is ready allows them to wait outside or at a nearby establishment, easing congestion. Some software will even let guests see where they are on a particular waitlist, increasing transparency.

Peek Pro Point of sale reservation software
Many restaurant reservation software options will integrate with point of sale capability such as Peek Pro.

Tourism, Recreation, Arts, Leisure And Education

Customers searching travel sites are definitely looking for lodging and transportation, but they are also looking for what they can do during their trip. Help guests find and book your business’ walking tour, rafting excursion, golf course, or whatever else.

These online booking systems are also great for booking museum tours, wine and painting classes, factory tours, and more. Fit in more events each day by eliminating the check-in processes for all of your guests.

SignUp Volunteerspot meeting room reservation software
SignUp from VolunteerSpot helps set up meeting room reservations.

Other Industries

While reservation software is mostly used by hoteliers, restaurateurs, and tourism groups, some reservation software can also be used for general appointments for people like salon owners, residential contractors, financial service workers, and more. There are more generic appointment scheduling software for those purposes, but many appointment and reservation software are also capable of handling the job of the other.

Appointlet
Appointlet is a generic appointment scheduling software that lets you set up custom meeting types.

Reservation Software Pricing

Reservation software charge a number of ways, from monthly subscription fees, to commissions per table, to flat fees per booking. And some use one, two, or all three forms of pricing. Prices rise and fall based on the available services, organizational size, number of reservations, types of traffic, and more.

Reservation software can start from $14.95/month to $249/month for monthly subscriptions. Reservation software for short-term rentals can also be priced at as low as $3/month/unit and go up to $110/month/property.

Fees per seated cover at a restaurant can range from $0.25 to $2.50.

And commissions on bookings range from 0.5% per booking to 2% per booking.

Reservation Software Integrations

Reservation software have great solutions and tools for booking guests, but the full benefits of the cost savings and automation can only come through integration with other tools and software. Online bookings will sync with calendars, payment systems, accounting software, social media accounts, marketing tools, and more.

Payment Software

Allow guests different options to securely pay online. Accept credit cards through your reservation software with systems like Stripe, Square, and Authorize.Net. Or utilize Apple Pay or PayPal to give the guests their preferred payment method. Place credit card holds and pre-authorize charges to ensure payments.

Customize how much (if any) money you want paid upon online booking. Or give guests the option to pay on a particular payment plan, with alerts to let them know when bills are due and what their balances are.

You can also customize when clients can cancel or update their appointments on their own, restricting what refunds will be allowed at certain times.

TCS Hotel Software Guest Tracker Billing
Handle billing in Guest Tracker from TCS Hotel Software.

Accounting Software

Automatically log payments onto ledgers, using Xero, QuickBooks, and more. By automating this process, fewer errors will be made in data entry, books will stay consistent, and less time will need to be used for accounting.

InnRoad Accounting Reports
View accounting reports in InnRoad.

Calendars

Guests are able to reserve events based on your internal calendar, whether that is Google Calendar, Office 365, iCalendar or others. As guests book events, those bookings will show up on your internal calendar; and they will be hidden online, to avoid double-booking. You’ll then be able to reference each booking on your internal schedule based on the information you ask for: names, contact information, type of event, dietary restrictions, extra requests, and more.

Smart Hotel Software Rate Calendar
View a rate calendar in Smart Hotel Software and ensure the numbers match up.

Social Media

Social media is one of the most powerful marketing tools available today. With reservation booking software, organizations can put a booking tool at the top of their social media pages. Turn traffic from posts, shares, and likes directly into bookings.

Email Marketing

Integrate reservation software with email marketing campaigns. Track how many conversions come from different keywords, layouts, discounts, and more. Services like MailChimp, Moosend, and Constant Contact seamlessly integrate with most reservation systems.

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