The Best Reservation Software

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Planyo Screenshot

Planyo

Planyo is a highly-flexible and highly-customizable online reservation system. Planyo has a robust enough service to help the general needs of most businesses. But it also has enough specific tools and integrations that it can work for very specialized fields, as well. And Planyo will scale along with your company. It offers incremental increases in services and features along with incremental increases in price. Website integration; Embeddable availability calendar; Recurring vacation periods;
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Starting Price
$23.75/month
Client OS
Web
Deployment
Cloud Hosted
ResNexus Screenshot
ResNexus is a reservation and property management system that helps businesses manage reservations, process payments, and more. Key features include an online booking engine, built-in accounting tools, performance tracking indicators, and the ability to create specials, packages, and promotions. The system supports Google Analytics, allowing users to monitor website data. ResNexus also integrates with Online Travel Agencies (OTAs), including Booking.com, Airbnb, Expedia, Vrbo, and Trip Advisor.
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Starting Price
$3/unit/month
Client OS
Web
Deployment
Cloud Hosted
Lodgix Screenshot

Lodgix

Lodgix is an online guest management and online booking software for vacation rentals. Customize workflows and schedules for each property, assigning certain teams, tasks and forms to each one. And then manage each property from its own module on the overall system. Not only is Lodgix the proprietor of the software, but it is also a user. As owners and managers of rental properties, Lodgix developers are familiar with the particular pain points of the business, big and small. And it is also able
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Starting Price
$49.99/month
Client OS
Web
Deployment
Cloud Hosted
Bookeo Screenshot

Bookeo

Bookeo is an online scheduling software and reservation system for for all kinds of businesses. Bookeo is great for helping clients book appointments, classes, tours and other activities. Bookeo reduces administrative work and errors by automating the booking and scheduling process. It allows businesses to customize when and how much clients pay. It also sends automated reminders to clients, which reduces no-shows, raises revenue, and more effectively utilizes staff. Appointment Calendar;
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Starting Price
$14.95/month
Client OS
Web
Deployment
Cloud Hosted
Rezdy Screenshot

Rezdy

Rezdy is a full-service reservation software designed to help tour and activity operators. Rezdy automates the publishing process across all major booking channels, lets guests book and pay online, and helps manage spaces and resources, among other things. Rezdy also automates reputation management and the guest experience. Guests will get confirmations of their bookings, reminders of their upcoming visit and then prompts to leave reviews when they finish their visit. This simplifies processes
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Starting Price
$49/month
Client OS
Web
Deployment
Cloud Hosted
Peek Pro Screenshot

Peek Pro

Peek Pro is an exhaustive reservation software for tour and activity operators. Built with groups in mind, Peek Pro makes check-ins as quick and easy as possible. Guests can search and reserve activities on their own, and automated messages will keep guests aware of their bookings and any necessary information or updates. Peek Pro will automate waivers for guests and email and/or text them to guests for them to digitally sign and send back. The software will then store the signatures and update
Client OS
iOS, Web
Deployment
Cloud Hosted
Hostme Screenshot

Hostme

Hostme is a web-based reservation booking software for restaurants. It lets customers search for and reserve tables online. And that information will automatically sync with a restaurant’s schedule, wait list, server assignments, communication tools, and more. Hostme saves time and reduces errors by synchronizing and automating table availability across several channels and platforms. And it can insert widgets and buttons on restaurants’ websites and social media accounts for maximum exposure
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Starting Price
$29/month
Client OS
Web
Deployment
Cloud Hosted
Cloudbeds Screenshot

Cloudbeds

Cloudbeds hotel management suite software features a property management system, channel manager, booking engine, marketplace, and pricing intelligence engine (PIE). This software is designed for properties of all sizes: traditional hotels, hostels, vacation rentals, hotel groups, and bed & breakfasts. Property Management System; Channel Manager; Booking Engine; Marketplace; Revenue Management (PIE); and Finance & Payment Insights. Cloudbeds software is priced based on the number of rooms and
Client OS
Windows, macOS, Web
Deployment
Cloud or On-Premises
eZee Absolute Screenshot

eZee Absolute

eZee Absolute is a complete cloud-based hotel PMS system which helps hotels in automating operations right from front-office, back-office, check-in, check-out, reservations, billing, housekeeping, and many more. eZee Absolute helps hotels to improve the guest experience they impart and increase their revenue. eZee Absolute is a perfect fit for all types and sizes of accommodations viz. hotels, motels, guest houses, B&Bs, serviced and boutique apartments, hostels, and even hotel groups.
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Starting Price
$49.90/month
Client OS
Web
Deployment
Cloud Hosted
Escapia Screenshot

Escapia

Escapia is a vacation rental software for professional property managers. It facilitates property listings, updates, team management, and online customer bookings. Escapia offers strong financial management, including payment processing, accounting integrations, and automated financial reporting, including IRS compliance.
Client OS
Web
Deployment
Cloud Hosted
SignUp Screenshot

SignUp

SignUp is an online signup sheet, volunteer scheduling, and volunteer management software. The software lets you create a plan for your organization, and let volunteers sign up. Automated reminders from SignUp will make sure everyone is doing their part. SignUp is meant to be used by (but not limited to): Schools and classrooms; Sports teams; Potlucks; Faith Groups; and Nonprofit volunteer activities. @youtube Assistant Organizers; Add a Waiver; Custom Fields; Multiple Group Pages; Advanced
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Starting Price
$10/month
Client OS
Web
Deployment
Cloud Hosted
Priava Screenshot

Priava

Priava is a purpose-built enterprise venue and event management booking system in the cloud for managing all types of venue and event bookings. All the complexities involved with multi-venue availability, event logistics, catering, equipment and resource requirements, and the delivery of those services are all available within Priava. Powerful reporting; CRM with 360 degree view; Access anytime, anywhere; Developer API; Real time, Universal search; and work on multiple events all at once.
Client OS
Web
Deployment
Cloud Hosted
Guest Tracker Screenshot

Guest Tracker

Guest Tracker Property Management Software - Hotel Management Software & Reservation Systems with integration to most popular accounting systems. Guest Tracker was developed for unique and diverse Hotels & Resorts. TCS Software accommodates: Hotel / Motel Franchises; Property Management Software Companies; B&B’s / Luxury Inns; Condominiums / Rental properties; Resorts / Clubs; Government / State Parks; and Multi-Property Resorts. Our Software Add-On enhancements and Interfaces complete the fully
Client OS
Windows, Web
Deployment
Cloud or On-Premises
Smart Hotel Software Screenshot

Smart Hotel Software

Smart Hotel Software property management system, is a Windows based system that will specialize in managing your hotel or vacation property. The flexible configuration of the system allows you to manage multiple properties and resources. The straight forward database presentation makes this system incredibly easy to setup and maintain. Smart Hotel Software is loaded with overview screens that will give you an at-a-glance view of your upcoming reservations and available rooms allowing you to
Client OS
Windows, Web
Deployment
Cloud or On-Premises
innRoad Screenshot

innRoad

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innRoad is a hospitality property management system, booking engine, and channel management software. The Cloud-based application allows for real-time overview of multi-property hotel operations. Track staff performance, guest reservations, and generate accounting reports. innRoad software is PCI compliant, and is to easy to set up and easy to use! @youtube Rate Tracker; Availability Calendar; Drag and Drop Tape Chart; Group Bookings; Channel Management; Custom Reports; Cloud-based Access
Starting Price
$200/month
Client OS
Windows, macOS, Web
Deployment
Cloud or On-Premises
Tour Manager Screenshot

Tour Manager

Tour Manager “ is an enterprise solution that manages: Retail tours and scheduled departures,; Pre-formed groups,; FIT, and; and Fly-drives and cruises.. TM helps you perform all your tour management tasks, while tracking data pertaining to vendors, customers, reservations, to-do lists, contracts and tour marketing information. Increased Departmental Efficiency Enables client and master file database management, tour planning, pricing, booking, and scheduling.; Functions as a workflow
B.R.A.S.S. Screenshot

B.R.A.S.S.

B.R.A.S.S. is a Booking Reservation And Scheduling System designed to streamline booking reservation system that allows companies to track which ‘ITEMS’ (i.e.: assets, property, goods or specialist services) they have available, their location and maintenance status. Diversity ~ B.R.A.S.S.® can be tailored to any number of industry-specific solutions, from a car rental and fleet services management system to a hotel reservation package, from a hospitality-specific tool to a farming machinery
Client OS
Windows
TCSReservations Screenshot

TCSReservations

TCSReservations is you complete, real-time solution to reservation management, and much more. This software system is fully capable of managing housekeeping and maintenance, while using Real-Time calendars to schedule those functions around existing reservations. TCSReservations is also fully capable of tracking all your advertising. Furthermore this software can interface with Excel, Peachtree and QuickBooks for accounting purposes. A list of TCSReservations’ features includes: Online Booking
Client OS
Windows
Resort Management System Screenshot

Resort Management System

The Resort Management System is designed to provide vacation rental managers with the ability to control their company’s rental business. All aspects of short-term rental management are considered including reservations, accounting, maintenance, housekeeping, Internet booking, travel insurance, trust reporting, and more. Many successful vacation rental companies have contributed their insight to the development of the Resort Management System. A multitude of well thought-out details have been
Hotel Software Screenshot

Hotel Software

RDP was founded in 1981 to develop reservation hotel software. This solution now serves over 800 customers with over 26 years of experience with hotel management software. Resort Data’s hotel software reservation system manages any size hotel or motel, including boutique and independent hotels, resort systems, and renting rooms for a short or long term basis (daily, weekly, monthly or yearly). Additional modules allow hotel and resort managers a full property management system solution. Pricing

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Buyer’s Guide

What Is Reservation Software?

Reservation software helps hospitality, restaurant, and tourism businesses publish available rooms, tables, activities and appointments that guests can search for and book online.

These highly customizable software reduce administrative work by publishing availabilities across many channels at once, sending automated confirmations and reminders, generating digital waivers and contracts, storing digital signatures, and more. And businesses can control how they take payments, like accepting all or none of the payments upfront, asking for deposits, setting up payments plans, and more.

Reservation software have flexible tools for most industries that take reservations, whether hotels, restaurants, tennis courts, campgrounds, spas, charter boats, rafting adventures, or more.

Planyo Calendar View Reservation Software
Monitor the calendar view of available reservations in Planyo.

Features of Reservation Software

  • Online Booking: Let guests make reservations online, at their convenience. Help guests find and book your listings through your website, social media accounts, third-party sites, review sites, and more. These software integrate with most calendar software and online travels agencies (OTAs), so reservations and listings are always up to date and consistent across all platforms.
  • Channel Management: Publish lodgings, tables, and events to high-traffic sites like Expedia, OpenTable, Booking.com, Tripadvisor, and more from a single, centralized tool.
  • Automated Alerts: Collect guest contact information upon booking and automatically send confirmations, reminders, requests for guest feedback, and more via text, email and phone.
  • Reporting: Reservation software will store a variety of data and generate reports for things like occupancy rates, revenue, promotional and marketing campaigns, and more.
  • Digital Contracts and Signatures: Easily generate, send, receive, and store forms, documents, waivers, and signatures from guests. And guests can easily fill out and digitally sign these documents with any internet-connected device.
ResNexus Reservation Software
The front desk tab of ResNexus shows arrivals and departures.

Benefits of Reservation Software

Reservation software are great for organizations, as they provide an all-in-one system that reduces time-consuming and error-prone administrative work and replaces that work with energy and resources towards guest services.

For example, if guests make their hotel booking ahead of time, their names, contact information, reservation length, payment processing details, and more will be stored and easily retrieved in the hotel reservation system. That will then get guests checked-in faster and helps shorten lines at front desks. Or instead of the host at a restaurant picking up the phone and coordinating a table reservation time, the host can focus on the guests at the restaurant and coordinating the service team.

Use channel managers to create a single listing for rooms, tables, events, and more; and then publish that same listing across all major online travel agencies (OTAs). These booking engines increase exposure and help guests book when they are most likely and able to do so.

They also aid customers by sending them detailed confirmations, alerts, and reminders. And they have tools for customers to send and receive messages, which are run out of a centralized client management resource (CRM), leading to efficient communication. And customers can pay online a variety of ways, with customizations for deposits, payment plans, and more.

Lodgix Arrivals Reservation Systems
Monitor arrivals in Lodgix.

Save Time And Money

Use reservation software to streamline channel management for you. Instead of uploading pictures, information, and managing calendars for each individual hospitality and travel site, these reservation software will automate all of that, across all channels, at once.

These reservation solutions reduce administrative costs by passing the booking process on to the guest. And guests generally prefer this. According to a 2016 survey from market research company Ask Your Target Market, 34% of restaurant consumers said they are more likely to choose a restaurant that offers the ability to make online reservations over one that does not. In addition, 47% said that making reservations online is easier than making reservations some other way. And 44% said that they are more likely to make a reservation if the restaurant had the option to do so online.

Reservation software better utilizes staff by avoiding phone calls and email conversations and giving them more time to focus on the guest experience.

Bookeo Booking Classes Reservation Solutions
View different booking classes in Bookeo.

Increase Exposure

In order to be seen by the most number of potential guests, your business needs to be searchable on all of the top travel and tourism websites And after guests find you, you need to make it easy for them to book.

Most online customers look to online travel sites and reviews to help make decisions. And guests make decisions fairly quickly after visiting these sites. Based on an online consumer survey fielded by Nielsen for Yelp in 2016, 42% of consumers who use consumer online review sites said they made a purchase within a day after visiting Yelp.

In real-time, publishers like Google, Travelocity, Yelp, and Airbnb will accept reservations for open time slots and hide time slots for confirmed reservations.

Rezdy Available Products Reservation Software
view all available products and listings in Rezdy.

Help Schedule Staff And Utilize Resources

Reservation management systems log guest and property data that can be generated into a variety of reports. Using this data, organizations can anticipate staffing needs for the day, week, month, season, or whatever else. For instance, if a charter boat service is seeing higher-than-anticipated future bookings, it can purchase another boat and/or train more staff to lead the charters.

In addition to showing availability by time, some reservation software will allow you to show availability by resource. For instance, Rezdy will only allow bookings when a vehicle, boat, or instructor is available. This avoids having to turn guests away, processing refunds, overbooking activities, and frustrating guests.

Hostme Pending Reservations Software
View today’s reservations and ensure tables are available with Hostme.

Automate And Digitize Waivers And Signatures

Other digital services can help save time for guests and staff. Many reservation systems will automatically send necessary waivers or contracts through email or other tools. Guests can then sign into portals or follow links to complete forms and digitally sign paperwork at their convenience, before their visit.

Those documents and signatures will be saved in the reservation system for future reference. And then checking in guests will be easy and efficient for everyone. This boosts customer satisfaction and helps keeps businesses on schedule.

ezee absolute hotel reservation software
View full transaction details and collect needed documents and signatures in eZee Absolute.

Types of Reservation Software

Reservation software can be used in a number of industries and for organizations of any size. Many guests use reservation software to find hotels and lodging, and many others use them to reserve a table at a restaurant.

But many other industries can use reservation software. For example:

  • Escape rooms and bowling lanes can be reserved ahead of time.
  • Parks can create reservations for things like tennis courts or pavilions.
  • Cooking or art classes can open a number of reservation slots for each class.
  • Rental businesses can let guests rent out items by the number of days.
  • Libraries can set reservations for conference rooms.

By making booking easy and transparent for everyone, organizations and guests can better utilize their time and resources.

Hospitality

Many reservation software are aimed at the hospitality industry. Reservation booking systems will work for hotels, hotel chains, hostels, vacation rentals, inns, bed and breakfasts, campgrounds, RV parks, motels, and more.

Some software contain property management systems, along with reservation software. And others are simple reservation-taking tools that will integrate with other existing software. Either way, raising visibility in search and making booking user-friendly will raise revenue and help grow your business.

One study identified four factors that customers want when they are reserving hotels: information, convenience, trust, and price. Reservation software boost information, convenience, and trust. Hotels can easily post exhaustive, customizable information and images across multiple channels at once. And guests can easily book room from those channels. And because the systems are automated, issues like overbooking or missing guest information are minimized.

CloudBeds Hotel Reservation Software
View the calendar of upcoming hotel reservations in hotel reservation software such as CloudBeds.

Restaurants

Encourage guests to reserve a table at your restaurant with intuitive and prominent online tools. Most reservation software will let you embed a widget or module that potential guests can use to enter group size, view possible time slots, and reserve a table.

Those reservation processes, widgets, modules, and links can be placed in websites, social media accounts, Google Maps, Yelp, OpenTable, and more. Let guests view your menu, scroll through photos, and read reviews through these sites, all while your reservation tool is one click away.

Reservation management systems will help fill empty tables and manage your waitlist. You can advertise discounts and promotions for guests to book tables during slower hours or less busy days of the week. And these software will sync the reservations list with the waitlist, so any cancelation will either open up that booking online or move to the first guests on the waitlist.

And automated text alerts for guests when their table is ready allows them to wait outside or at a nearby establishment, easing congestion. Some software will even let guests see where they are on a particular waitlist, increasing transparency.

Peek Pro Point of sale reservation software
Many restaurant reservation software options will integrate with point of sale capability such as Peek Pro.

Tourism, Recreation, Arts, Leisure And Education

Customers searching travel sites are definitely looking for lodging and transportation, but they are also looking for what they can do during their trip. Help guests find and book your business’ walking tour, rafting excursion, golf course, or whatever else.

These online booking systems are also great for booking museum tours, wine and painting classes, factory tours, and more. Fit in more events each day by eliminating the check-in processes for all of your guests.

SignUp Volunteerspot meeting room reservation software
SignUp from VolunteerSpot helps set up meeting room reservations.

Other Industries

While reservation software is mostly used by hoteliers, restaurateurs, and tourism groups, some reservation software can also be used for general appointments for people like salon owners, residential contractors, financial service workers, and more. There are more generic appointment scheduling software for those purposes, but many appointment and reservation software are also capable of handling the job of the other.

Appointlet
Appointlet is a generic appointment scheduling software that lets you set up custom meeting types.

Reservation Software Pricing

Reservation software charge a number of ways, from monthly subscription fees, to commissions per table, to flat fees per booking. And some use one, two, or all three forms of pricing. Prices rise and fall based on the available services, organizational size, number of reservations, types of traffic, and more.

Reservation software can start from $14.95/month to $249/month for monthly subscriptions. Reservation software for short-term rentals can also be priced at as low as $3/month/unit and go up to $110/month/property.

Fees per seated cover at a restaurant can range from $0.25 to $2.50.

And commissions on bookings range from 0.5% per booking to 2% per booking.

Reservation Software Integrations

Reservation software have great solutions and tools for booking guests, but the full benefits of the cost savings and automation can only come through integration with other tools and software. Online bookings will sync with calendars, payment systems, accounting software, social media accounts, marketing tools, and more.

Payment Software

Allow guests different options to securely pay online. Accept credit cards through your reservation software with systems like Stripe, Square, and Authorize.Net. Or utilize Apple Pay or PayPal to give the guests their preferred payment method. Place credit card holds and pre-authorize charges to ensure payments.

Customize how much (if any) money you want paid upon online booking. Or give guests the option to pay on a particular payment plan, with alerts to let them know when bills are due and what their balances are.

You can also customize when clients can cancel or update their appointments on their own, restricting what refunds will be allowed at certain times.

TCS Hotel Software Guest Tracker Billing
Handle billing in Guest Tracker from TCS Hotel Software.

Accounting Software

Automatically log payments onto ledgers, using Xero, QuickBooks, and more. By automating this process, fewer errors will be made in data entry, books will stay consistent, and less time will need to be used for accounting.

InnRoad Accounting Reports
View accounting reports in InnRoad.

Calendars

Guests are able to reserve events based on your internal calendar, whether that is Google Calendar, Office 365, iCalendar or others. As guests book events, those bookings will show up on your internal calendar; and they will be hidden online, to avoid double-booking. You’ll then be able to reference each booking on your internal schedule based on the information you ask for: names, contact information, type of event, dietary restrictions, extra requests, and more.

Smart Hotel Software Rate Calendar
View a rate calendar in Smart Hotel Software and ensure the numbers match up.

Social Media

Social media is one of the most powerful marketing tools available today. With reservation booking software, organizations can put a booking tool at the top of their social media pages. Turn traffic from posts, shares, and likes directly into bookings.

Email Marketing

Integrate reservation software with email marketing campaigns. Track how many conversions come from different keywords, layouts, discounts, and more. Services like MailChimp, Moosend, and Constant Contact seamlessly integrate with most reservation systems.