Guest Tracker

Guest Tracker Property Management Software - Hotel Management Software & Reservation Systems with integration to most popular accounting systems. Guest Tracker was developed for unique and diverse Hotels & Resorts. TCS Software accommodates:

• Hotel / Motel Franchises
• Property Management Software Companies
• B&B’s / Luxury Inns
• Condominiums / Rental properties
• Resorts / Clubs
• Government / State Parks
• Multi-Property Resorts

Our Software Add-On enhancements and Interfaces complete the fully integrated software products.

Video Overview

Direct Bill/City Ledger

Features Include:

• Auto-post Invoice - check-out: Auto create City Ledger Invoice during checkout
• Ledger adjustments, voids: Invoice adjustments and Void payments transactions
• Ledger partial payments: Partial payments transactions allow flexibility
• Direct bill aging reports: Open Invoice Aging reports helps control overdue accounts
• Company statements: Print month end company statements with detail transactions Manual Invoices, payments module Enter manual invoices for startups and misc. invoices
• Full Integration with GL: AR invoice and payment entries all select G/L codes for postings

Group Features

Features Include:

• Group rooms: Reserve multiple rooms by Guest or Group
• Chart groups: Color coordinate groups by group leaders and members of groups
• Confirmation letters: Group confirmation letters with detailed room reservation information
• Group Block: Reserve large block of rooms by room types
• Group billing: Setup group reservations with master billing or individual receipts
• Group Check-ins: Check-in groups together, with guest list and auto room assignments
• Group Check-outs: Group billings or guest billing options at time of check out

Guest Folios

Features Include:

• Balance Due reports: Balance due upon check-ins and check-outs
• Folio billing / receipts: Folio management by Guest or units
• Folio summary / details: Folio reports in detail or account summary
• Open guest ledger: Open ledgers inquiry by Guest or units
• Open guest ledger reports: Folio reports by In-house Guests
• Group / Individual folios: Manage group folio charges and payments
• Folio insertions / adjustments Manual folio management adjustments at check-out

History

Features Include:

• History reports by Market Code
• History reports by Guest Type
• Mailing labels
• History Filtered by date / type
• Guest History by Room / Rate
• Invoice Detail bill re-creation
• Guest Ledger History
• Audit History of all transactions
• Message history by Guest
• Room History graphs by Room
• Occupied History Statistics
• Average Rate History

Night Audit/Reporting

Features Include:

• Auto night audit procedures
• Management reports
• Transaction audit details
• Complete user/shift audits
• In-House occupancy report
• Unlimited G/L codes and sub-groups
• Deposits Due aging report
• Travel agent commissions
• Revenue forecasts
• Room status updates
• Out of service rooms
• Housekeeping maintenance

Reservations

Features Include:

• 1-Step Reservation screen: Full functional reservation entry screen allows 1-step reservations
• Unlimited room types/rates: Setup unlimited room types, with multiple rate levels and packages
• Groups / Packages: Detailed group reservations with master billing and direct bill accounting
• E-mail confirmations: E-mail confirmation letters through your local internet e-mail account
• Waiting Lists: Save overbooked reservations on a waiting list for future availability
• Master folios / Direct Bill: Master folios billing / and or Direct bill City Ledger accounts setup
• Room Shuffle features: Shuffle reservations through the room/tape chart to optimize property
• Advanced Deposits postings: Track multiple advanced deposits postings prior to check-in.
• Arrival / Departures in Detail Summary or Detailed reporting on all Guests arrivals and departures
• Extended stay capabilities: Extended stay, monthly postings, receipts w/ balance forward balances
• Tax exempt options: Reservations with tax-exempt section button