8.3
Editor’s Rating:
Best Overall
NetSuite ERP: Home Screen
NetSuite ERP
  • Hundreds of third-party add-ons available
  • Feature sets for multiple industries
  • Highly customizable
8.2
Editor’s Rating:
Best for Franchises
Sage Intacct: Purchasing
Sage Intacct
  • Multi-dimensional reporting capabilities
  • Scalability for multi-entity support and user growth
  • Simple and responsive user interface
8.0
Editor’s Rating:
Best for Mid-Size Chains
Inn-Flow Accounting: Invoices
Inn-Flow Accounting

Hotel accounting software includes a wide range of tools for the hospitality industry, such as flexible invoicing, inventory management, and tracking expenses and multi-entity revenues. We used our advanced review methodology to evaluate top solutions for all types of hotels, from resorts to bed and breakfasts.

1 NetSuite - Best Overall

Why We Chose It: We put NetSuite at the top of our list because of its comprehensive ERP system that provides hotel-specific solutions. We found in our testing that its inventory management module works well for the hospitality industry by providing a real-time view of all channels and properties. It can track supplies, amenities, and retail inventory across multiple locations, which is essential for franchises and chains managing many hotels.

The enterprise performance management module helps chains with automated account reconciliation, increasing accuracy and speed while pulling financial data from various sources. This feature is valuable for hotel chains with many different revenue streams that can complicate financial analysis. We recommend NetSuite for mid to large-size hospitality businesses, as the software is expensive.

Best Overall:
NetSuite ERP

NetSuite ERP: Home Screen
NetSuite ERP: Income Statement
NetSuite ERP: Journal
NetSuite ERP: Unrealized Exchange Rate Gains and Losses
NetSuite ERP: Ecommerce Customer Statistics
NetSuite ERP: Sales Orders
NetSuite ERP: Revenue Recognition
What We Like
Hundreds of third-party add-ons available
Feature sets for multiple industries
Highly customizable
What We Don’t Like
Must schedule a consult for pricing details
Tedious setup
Difficult to build reports
Overview
Price Range: $$$$
Starting Price: $99/user/month
Client OS: Web
Deployment: Cloud Hosted

2 Sage Intacct - Best for Franchises

Why We Chose It: We like Sage Intacct best for hotel franchises because of its customizable dashboard and integration capabilities. In our testing, we thought its financial reporting dashboard practical for hotel chains, as it provides multi-entity metrics, flexible revenue recognition, and automates consolidations from parent companies. These features help franchise owners and managers track financial data from all properties and automate accounting processes.

Sage Intacct is fully cloud-based and can easily integrate with hotel property management and POS systems like Bill.com or Yooz, allowing flexibility for businesses already utilizing them. Sage also offers inventory management and HR modules from their marketplace, which can be effective for hospitality franchises but come with additional costs for each.

Best for Franchises:
Sage Intacct

Sage Intacct: Purchasing
Sage Intacct: Entities
Sage Intacct: Order Entry
Sage Intacct: Resource Search
Sage Intacct: Report Center
Sage Intacct: Financial Report Editor
Sage Intacct: Dashboard
What We Like
Multi-dimensional reporting capabilities
Scalability for multi-entity support and user growth
Simple and responsive user interface
What We Don’t Like
Budgeting and interactive reporting cost extra
Limited non-financial functionalities
Volume exports can be difficult
Overview
Price Range: $$$
Starting Price: $8,580/year
Client OS: Web
Deployment: Cloud Hosted

3 Inn-flow - Best for Mid-Size Chains

Why We Chose It: Inn-flow is a hospitality management and accounting software best suited for mid-sized hotel chains. We found its procurement module effective for auto-calculating purchase orders, letting users create budgets based on periodic automatic replenishment levels, and integrating with its accounting. These features aim to make managing inventory more efficient and less costly.

We found Inn-flow’s scalability strong, as businesses with multiple hotels can organize their financial data consistently while monitoring them all at once. It also automates accounts payable, bank reconciliation, and payroll workflows to eliminate manual entry errors. The accounting suite has built-in adherence to the Uniform System of Accounts for the Lodging Industry (USALI), the hotel industry’s standard financial reporting system. We found its lack of public pricing a significant drawback, as businesses must schedule a demo first.

Best for Mid-Size Chains:
Inn-Flow Accounting

Inn-Flow Accounting: Invoices
Inn-Flow Accounting: Journal Entry
Inn-Flow Accounting: Schedule
Inn-Flow Accounting: Housekeeping Assignments
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$250/month
Client OS
Web
Deployment
Cloud Hosted

4 Xero - Best for Single-Entity Businesses

Why We Chose It: We found Xero best for single-entity hotel businesses looking to streamline their accounting processes like invoicing, inventory, and expenses. After demoing Xero, we like their optimized cash flow management features, allowing companies to automate financial statements and inventory processes. The automatic invoicing reminder feature helps minimize payment delays and create a less intrusive billing experience for guests.

Xero allows unlimited users, letting owners collaborate with any number of team members and accountants. The system is affordable; their mid-tier “growing” plan is $42/month. While Xero is effective for single-entity businesses, it does not have multi-entity support for companies managing more than one hotel.

Best for Single-Entity Businesses:
Xero

Xero: Dashboard
Xero: Expenses
What We Like
Basic inventory management capabilities
Free trial available and no setup fees
Large number of add ons and integrations
What We Don’t Like
Big learning curve
Hard to get phone support (email is more frequent)
Limited to 2,000 transactions per month
Overview
Price Range: $$
Starting Price: $15/month
Client OS: Web
Deployment: Cloud Hosted

5 QuickBooks Online - Best for Independent Hotels

Why We Chose It: QuickBooks Online is effective for small, independently owned hotels because of its optimized mobile app and strong accounting features. QuickBooks Online’s mobile app lets users manage their finances, create invoices, and accept payments on the go. The app is ideal for independent hotel owners who are already on a time crunch and need quick access to their financials. There is also high user praise, with 4.7/5 stars on the Apple App Store with over 185,000 ratings.

Its accounting features include automation for invoicing and payments, expense tracking, and organizing bills. We don’t like that it lacks industry-specific features like daily operating statements and the ability to analyze multiple revenue streams separately. The software is affordable; its “simple start” plan is $30/month but only allows one user.

Best for Independent Hotels:
QuickBooks Online

QuickBooks Online: Sales Dashboard
QuickBooks Online: Find an Accountant
QuickBooks Online: Track Mileleage
QuickBooks Online: Mobile Cash Flow
QuickBooks Online: Bank Reconciliation
QuickBooks Online: Dashboard
QuickBooks Online: Mobile Dashboard
QuickBooks Online: Customers
QuickBooks Online: Mobile Shortcuts
QuickBooks Online: Create Invoice
QuickBooks Online: Sales Vendors
QuickBooks Online: Bill Pay
QuickBooks Online: Banking
QuickBooks Online: Expense Dashboard
QuickBooks Online: Payroll Dashboard
What We Like
Widely used by most accountants
Tons of integrations available
Customizable invoicing
What We Don’t Like
Comparatively expensive
Few industry-specific features
Limited users per plan
Overview
Price Range: $
Starting Price: $30/month
Client OS: Web
Deployment: Cloud Hosted

6 Zoho Books- Best User Interface

Why We Chose It: Zoho Books makes our list because of its accounting package, which is easy to use and features integration with Zoho Creator for hotel management. We like its customizable invoice feature that allows businesses to modify content, which is necessary for hotels that itemize charges like room service and amenities. Zoho Books’s modules are easy to understand due to their simple and modern user interface.

On top of Books, Zoho offers Creator, where users can create custom applications seamlessly integrating with Books. Users can create a custom room reservation system or an app to manage guest profiles with Creator. In comparison, other software offers integration with HMs; Zoho offers its own, so the interface stays the same. However, ERPs with more features might better suit companies with more than one property or rapidly growing businesses, as Zoho Books is a relatively light software.

Best User Interface:
Zoho Books

Zoho Books: Invoicing
Zoho Books: Recurring Bills
Zoho Books: Inventory
Zoho Books: Bank Reconciliation
Zoho Books: Time Tracking
Zoho Books: Contacts
Zoho Books: Dashboards
What We Like
Client portal with sales and purchase approvals
Easily integrate with dozens of Zoho products
Time-tracking
What We Don’t Like
Difficult to modify invoices
Time tracking must be tied to projects
Maximum of 10 users
Overview
Price Range: $
Starting Price: $15/month
Client OS: Web
Deployment: Cloud Hosted

7 M3 Accounting Core - Best Multi-Entity Reporting

Why We Chose It: We like M3 for hotel businesses with multiple entities because of its accounting system tailored to the hospitality industry. Its multi-property management function is desirable for enterprise hotel chains, as it consolidates reporting of all properties across one portfolio. The consolidation helps managers visualize key metrics like revenues, expenses, and cash flow from all properties.

M3 Accounting Core includes multicurrency exchange rates for companies with hotels located globally. Other accounting features include automated check writing, budgeting, and financial forecast creation. Some cons of the system are that it has a dated interface and some users experienced slow reporting.

Best Multi-Entity Reporting:
M3 Accounting Core

M3 Accounting Core: Daily Report Dashboard
What We Like
Supports accounts payable, receivable, and reporting
Invoicing feature allows scanning receipts and documents into PDFs
What We Don’t Like
Users report images sometimes load slowly
More traditional user interface
Overview
Client OS: Windows, Web
Deployment: Cloud or On-Premises

What is Hotel Accounting Software?

Hotel accounting software allows hoteliers to track revenue and expenses accurately to maintain a positive ROI and make better business decisions. The hotel industry sees a constant influx of new customers on a daily basis. This means owners need to have a system in place to create many new invoices daily and keep track of last-minute added services (i.e., room service) and incurred damages that need to be charged to the customer’s account. The system also needs to track the costs of complimentary items like travel-sized soaps and instant coffee.

Room rate calculation is also an important part of hotel accounting systems. Knowing the time of the week or time of year with the highest demand for hotel stays helps businesses adjust pricing as needed. Companies can also adjust room prices based on the amenities in a particular room; for example, rooms with king-size beds will be set higher than rooms with queen-size.

The accounting software also helps manage payroll. Hotel owners and general managers can track payroll by specific departments, from housekeeping to front desk personnel or individual employees. The system will track the hours worked to calculate wages and provide tax calculations for your state and federal taxes.

Key Features

  • Core Accounting: Track revenue and expenses with the accounts payable and accounts receivable modules. Keep financial records in the general ledger with the chart of accounts, financial statements, journal entries, and more.
  • Room Rate Calculation: Automate rate calculation and adjustments based on the day of the week and seasonality. Apply extra charges for room upgrades. Manage block rates for large groups.
  • Invoicing: Create invoices for scheduled stays, special event reservations, and charges for room damages.
  • Budgeting and Forecasting: Calculate cost per occupied room (CPOR) and generate budgeted vs. actual comparisons to create financial plans.
  • Financial Reporting: Create reports on financial data, including profit and loss statements, cash flow statements, and balance sheets.
  • Payroll: Track wages for employees in various departments, including front-desk staff, back-office personnel, housekeepers, and chefs.

Primary Benefits

Some of the benefits of hotel accounting systems include:

Streamlined Billing and Invoicing

Hotel accounting software makes it easy to bill for a regular night’s stay, extra services, and special events. If your customers order room service or take stocked items from the minibar, you can add these extras to the final invoice at the end of the stay. Any damages that occurred or stolen items can also be added as additional charges for the customer.

Hotels with conference rooms or other large spaces they rent out for special events must be invoiced appropriately. Not only do you need a system that tracks the cost of the rental space, but you also need to manage room rates for large parties. Customers with large groups can set up room blocks to lock in pricing for a set number of guests.

Zoho Invoicing
Zoho Books tracks invoices.

Optimize Your Room Rates

The most optimal price of a hotel room will fluctuate depending on the season, day of the week, and ongoing events in the area. Hotel businesses need to keep their pricing competitive–having pricing too high will drive customers to your competitors. Pricing too low will cost you money. Hotel accounting systems can analyze the current rates of competitors and estimate the demand for hotel stays to help you determine the best pricing for your rooms.

The system will also keep track of room amenities to adjust pricing between the different rooms available in your hotel. Rooms with larger or more beds, whirlpools, or other extra amenities will automatically cost more than basic rooms.

NetSuite e-commerce customer statistics
NetSuite shows e-commerce statistics and sales by period.

What Does Your Hotel Business Need?

The right accounting software for your hotel business primarily depends on your functionality requirements and the size of your business.

  • Small Hotels: Hotel owners that run small inns with only a few rooms generally use generic accounting software like QuickBooks, Xero, or FreshBooks to track income and expenses. Small to midsize hotels with high customer turnover managing many rooms in one location should consider an industry-specific solution. Owners can use hotel accounting software to determine room rate changes and manage additional charges for add-on services and upgrades.
  • Multi-Location Hotels: Large hotel chains with multiple locations need all-in-one hospitality management software. Hospitality software allows hoteliers to manage all business operations from one system. In addition to accounting, these systems also manage customers, inventory, reservations, events, housekeeping schedules, maintenance requests, and point-of-sale transactions across all locations.

Business intelligence tools are available in some advanced systems that allow hoteliers to estimate the demand for their hotels in any particular location. BI tools assist owners with making important business decisions like increasing or decreasing room rates or hiring seasonal staff. The system can factor in data from the prices of surrounding competitors, upcoming events, or seasonality.

All Products

No products found
NetSuite ERP Screenshot

NetSuite ERP

★★★★★
★★★★★
(25)
Oracle’s NetSuite is well-known in the ERP world for its customization and scalability. It’s a multi-tenant ERP software supporting finance, operations, sales, service, and HR needs.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$99/user/month
Client OS
Web
Deployment
Cloud Hosted
M3 Accounting Core Screenshot
M3 Accounting Core is a hotel accounting software. Features include customizable reporting, tax management, planning, budgeting, and data processing. It enables paperless invoicing by integrating a system for scanning receipts and documents into PDFs. M3 Accounting Core provides a detailed and accurate financial snapshot across multiple properties.
Client OS
Windows, Web
Deployment
Cloud or On-Premises
Sage Intacct Screenshot

Sage Intacct

★★★★★
★★★★★
(46)
Sage Intacct is a browser-based, GAAP-compliant financial management software system. It features multi-entity financial reporting, customizable reports, and a user-friendly interface. The AICPA has endorsed the platform as a “preferred provider of financial management application.”
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$8,580/year
Client OS
Web
Deployment
Cloud Hosted
Inn-Flow Accounting Screenshot

Inn-Flow Accounting

★★★★★
★★★★★
(1)
Inn-Flow’s Accounting application allows hotel owners, CFOs, and general managers to manage back-office data. This system allows you to control business expenses and make informed financial decisions across multiple locations. Inn-Flow offers other applications to manage your hotel from one integrated platform. These applications include Labor, Payroll, Sales, Procurement, and Facilities Management. Budgeting and Forecasting; Reporting and Analytics; Credit Card Dispute Tracking; and Financials
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$250/month
Client OS
Web
Deployment
Cloud Hosted
Xero Screenshot

Xero

★★★★★
★★★★★
(3)
A contender against QuickBooks Online, Xero is a popular solution for its user-friendly interface, affordability, and unlimited users per subscription. It’s a cloud-based, double-entry accounting software that offers bank reconciliation, financial reporting, and basic invoicing and billing.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$15/month
Client OS
Web
Deployment
Cloud Hosted
QuickBooks Online Screenshot

QuickBooks Online

★★★★★
★★★★★
(58)
QuickBooks Online is the most popular financial software on the market. This cloud-based accounting solution enables tracking of sales and expenses, generating estimates, customer management, and seamless collaboration with external accountants.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$30/month
Client OS
Web
Deployment
Cloud Hosted
Zoho Books Screenshot

Zoho Books

★★★★★
★★★★★
(6)
Zoho Books is a popular alternative to QuickBooks Online. It’s a cloud-based accounting software that offers accounts receivables and payables functionality. It lets you manage your financials and banking, create reports, and automate your sales and purchasing workflows.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$15/month
Client OS
Web
Deployment
Cloud Hosted
Nimble Property Screenshot

Nimble Property

★★★★★
★★★★★
(8)
Nimble Property is a hotel accounting software. Key features include multi-property management, automated bank reconciliation, and comprehensive reporting. Nimble Property offers capabilities like daily sales reports integration with Property Management Systems (PMS), bill automation, budget forecasting, and support for multiple payment options.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$250/month
Client OS
Web
Deployment
Cloud Hosted
Smart Hotel Software Screenshot

Smart Hotel Software

Smart Hotel Software property management system, is a Windows based system that will specialize in managing your hotel or vacation property. The flexible configuration of the system allows you to manage multiple properties and resources. The straight forward database presentation makes this system incredibly easy to setup and maintain. Smart Hotel Software is loaded with overview screens that will give you an at-a-glance view of your upcoming reservations and available rooms allowing you to
Client OS
Windows, Web
Deployment
Cloud or On-Premises
Hotel Data Screenshot

Hotel Data

Hotel Data provides financial management, accounting, and human resources all in one cloud-based software solution. Hoteliers use Hotel Data to increase productivity and decrease operational costs. Daily Report: Instant MTD and YTD tracking combined with Budget and Variance metrics. Manage your revenue and adjustments, payments, groups inhouse, out of order rooms tracking, comp rooms tracking, and PMS Report verification. Automatically integrates with LIVE P&L and Budget Program. A/P Program:
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$250/month
Client OS
Web
Deployment
Cloud Hosted
BPA Hotel & Property Management Screenshot

BPA Hotel & Property Management

BPA Hotel & Property Management is a robust Hotel software system integrated with a complete business accounting software package “Business Plus Accounting”, as well as Retail Touch POS and Restaurant Touch POS systems. As a Hotel owner or operator, you know that you can be more successful if you can provide a better experience for your customers and gain greater control over your costs and profits. Business Plus Accounting Hotel & Property Management will help you do both. Our Property
MyPMS Screenshot

MyPMS

★★★★★
★★★★★
(1)
BookingCenter provides Property and Hotel Management Software to the Hospitality industry (PMS). This includes both ‘cloud’ and Desktop software for Windows and Mac OS X - or a ‘Hybrid’ solution of cloud with a desktop backup. From Front Desk operations to Back Office accounting and Direct Bill management, BookingCenter has tools to automate hotel operations. With integrated GDS (Global Distribution), OTA Channel Manager, mobile & desktop Booking Engine, and a Guest Request and Concierge System
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$50/month
Client OS
Windows, macOS, Web
Deployment
Cloud or On-Premises
ASI FrontDesk Screenshot
ASI Frontdesk is a cloud-based property management software solution designed for hotels. It offers a client interface with key features that include contactless online check-in, allowing guests to check in with their phone, upload IDs, secure guest data, collect signatures, and make online payments. The software is accessible on various operating systems and devices, including Windows, OSX, Linux, iOS, and Android.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$300 (perpetual license)
Client OS
Windows
Deployment
On-Premises
RoomKey PMS Screenshot

RoomKey PMS

RoomKey PMS is a hosted property management system that’s not just catching up to the cloud trend. Since 2000, the RoomKey team has been perfecting a centralized, cloud-based data structure, with over 30 years of hotel management experience to back it up. RoomKey PMS offers a seamless, two-way interface to the GDS and IDS, a fully integrated online reservation booking engine, and user-friendly property management software to streamline your operations from check-in to check-out. RoomKey has been
Client OS
Web
Deployment
Cloud Hosted
GuestPoint Screenshot

GuestPoint

GuestPoint is a complete property management system designed specifically for small and medium sized independent accommodation properties including hotels, motels, boutique inns, spas, resorts, back packers, hostels, mining camps and bed & breakfast accommodations. GuestPoint® is quick to set up, easy to use and full of modern time saving tools that assist in running your property. At Centium Software we realize that running a property is a 24/7 job, so, GuestPoint® is backed up by a 24/7
Client OS
Web
Deployment
Cloud or On-Premises
mycloud Hospitality Screenshot

mycloud Hospitality

★★★★★
★★★★★
(2)
mycloud Hospitality is a comprehensive cloud-based online hotel property management software which is reliable and secure to manage your hotel’s operations, like reservations, check-in, check-out, guest history, feedbacks, travel agents & companies. mycloud, budget-friendly cloud based hotel software, is a leading, easy-to-use and single dashboard hotel software for all kind of hotels. Complete Property management system; Web booing engine; Channel manager; Housekeeping; Point of sale; F&B
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$50/unit/month
Client OS
Web
Deployment
Cloud Hosted
AccountsIQ Screenshot

AccountsIQ

★★★★★
★★★★★
(2)
accountsIQ is a full featured multi-currency business and accounting software solution delivered as a pay per use service. It uses the latest technology to allow full collaboration across multiple businesses, at anytime from anywhere, via the Internet from a highly secure SAS 70 Type II hosting facility. This affords you the advantages of managing multiple entities in real time on a single platform without the cost of the IT infrastructure to link the multiple entities. @youtube The
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$60/month
Client OS
Web
Deployment
Cloud Hosted
FreshBooks Screenshot

FreshBooks

★★★★★
★★★★★
(5)
FreshBooks is well-recognized in the accounting world and stands as a competitor to QuickBooks Online. It’s a simple cloud accounting software that allows you to invoice clients, track expenses, and accept payments.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$19/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
HansaWorld Enterprise Screenshot

HansaWorld Enterprise

At its core Enterprise offers the typical Enterprise Resource Planning (ERP) modules of accounts, order processing, stock, manufacturing and job costing. By offering a range of Customer Relationship Management (CRM) modules, such as email, document management, graphical calendars and schedulers, and a bulletin board, all in the same application, Enterprise is able to deliver a unique level of interaction between its component elements. Enterprise also provides a series of modules designed for
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows, macOS, iOS, Android
Deployment
Cloud or On-Premises
Multiview Screenshot

Multiview

★★★★★
★★★★★
(3)
Multiview is an ERP software designed to enhance financial operations. Its key features include advanced financial consolidation, customizable reporting, and integrated budgeting and forecasting. Multiview offers customizable dashboards, data export to Excel, and advanced drill-down capabilities to enhance audit efficiency and data transparency.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows
Deployment
Cloud or On-Premises

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