Community CareLink
4 Reviews 5/5 ★ ★ ★ ★ ★A cloud-based case management software built for clinicians at community healthcare organizations with charting, scheduling, and referral networking tools.
Product Overview
Community CareLink is designed to assist community healthcare organizations and nonprofits, particularly those focusing on rehabilitation and substance abuse. It streamlines case management, offering features like optimized electronic healthcare records (EHR), easy-to-navigate dashboards for patient information management, and document management with eSignature capabilities. The software offers integrated care solutions, enabling effective collaboration and referral management within healthcare networks.Pros
- Accessible from any device
- Customizable workflows for all organizations
- Hundreds of customizable reports
Cons
- High cost to start
- UI looks slightly outdated
Target Market
Community healthcare organizations, government agencies, rehabilitation centers, substance abuse treatment facilities, and nonprofits.Video Overview
Features
Case Management
- Client profiles
- Changeable client statuses
- Therapy notes
- Crisis call management
- Document management
EHR
- Accurate charting
- Recovery tracking
- Seamless intake process
- Health referral tracking
Organizational Management
- Track organization costs
- Show program outcomes for additional funding
- Report library
- Record program effectiveness
Other Features
- Library of customizable report templates
- HIPAA-compliant messaging
- E-signature functionality built-in
- Roster reporting/bed boarding
- Scheduling both internally and with community partners
Pricing Details
Pricing for Community CareLink is based off of a mixture of the scope of the implementation, required support, custom reporting build and workflow build outs. Generating pricing requires a discovery call with the client. Currently, the lowest yearly license is $8,000 per year.
Who Uses Community CareLink
Community CareLink is primarily used by nonprofits, health systems, funders, and government units that work with those experiencing homelessness or who are high utilizers of local healthcare.
Product Overview
Developer Overview
User Reviews of Community CareLink
Write a Review
- Diversified Consumer Services
- 1-10 employees
- Annual revenue $0-$1M
Community CareLink is a great product for nonprofit case management
Great development team which is very responsive and growing the platform. I think the company’s approach is innovative and where the market will head. They provide real value to the end user vs. the hospital system and have built a useful product that will help serve people in need.
Pros
Community CareLink is a great product for nonprofit case management and sharing and receiving real referrals that make a difference for our clients. The community-based approach allows for better visibility and client care not found in other referral platforms. The ability for grant reporting makes administration less burdensome and allows the organization to focus more on client care.
Cons
The user interface is outdated, and would like to have some bulk import features for onboarding.
- Family Services
- 1-10 employees
- Annual revenue $0-$1M
Community CareLink Review
CCL team works so well together, and the support they provide is so helpful.
Pros
CCL attention to detail is top notch.
Cons
None thus far
- Family Services
- 11-50 employees
- Annual revenue $1M-$10M
Simple and easy to use
I love the team at CCL. The system is easy to use for all levels of education.
Pros
Simple and easy to use. Great service when needed for issues.
Cons
Working on reports. Mostly need better input from my team to get better out put.
- Biotechnology
- 1K-5K employees
- Annual revenue $1B-$10B
Community CareLink Review
Very strong-great staff
Pros
Ability to link to other social service/health organizations.
Cons
Getting everyone to use it for their social service coordination and management.
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