A cloud-based ERP software for office equipment dealers, managed print service providers, and other businesses selling and servicing print and copy devices.
The key features of e-automate include:
Locks you into a contract where the rates continually go up! The accounting side of the software is dated and not easy to navigate.
All in one solution
Our company has been with e-automate for 6 years. Our rates continue to climb at 15% compounded interest annually. You get locked in to their contract and it's very difficult to change or cancel the contract. The have been very slick and deceitful. I'm looking for a way out!
ECI’s on-premise ERP software is built on an old but solid platform for managing service industry businesses. Specifically the print industry.
The on-premise version runs fairly stable and is reliable.
Rebranding software updates as new products to charge you more. ECI's business platform is to charge an exorbitant amount for software "updates" with very few updates happening. Our company has been using their system for 15+ years and have seen very few changes for the tens of thousands of dollars spent on annual update fees. They sell their software products in pieces with each add-on of the software having to be purchased and carrying its own annual update fee. When there is a major update to a piece of add-on software that you've already purchased, and have been paying annual update fees for years, they will rebrand the newer version of the add-on and make you pay for it all over again while increasing the annual update charges. Refer to E-info and E-info Enhanced, or Remote Tech and Mobile Tech. Those are both updated versions of an older product. Most software companies that are charging you monthly fees for updates will actually give you access to the newest version of the product you've been paying for. ECI does not. This is the case for their on-premise software.