IndusTrack
14 Reviews 5/5 ★ ★ ★ ★ ★A field service management software for commercial and real estate contractors.
Product Overview
IndusTrack is a field service management software for commercial and real estate contractors. It streamlines processes from job scheduling to payment collection with features including integrated mapping, invoicing, and mobile payments. The platform’s specialized focus on trade industries is evident in its tailored features like serialized inventory and warranty management.Pros
- 30-day money-back guarantee
- Tailored for both residential and commercial workflows
- Hardwired GPS tracking and asset management
Cons
- Primarily for Windows devices
- No free trial available
- May be cost-prohibitive to freelancers or very small companies
Target Market
Small to medium-sized businesses within the plumbing, HVAC, electrical, and other trade industries.Video Overview
IndusTrack is an all-in-one hosted field service management solution for commercial and residential service contractors, especially those in the HVAC, plumbing, electrical, and mechanical industries.
Some key functions include Estimates, Dispatch, Inventory, Time Tracking, Mapping, Built-in GPS Vehicle Tracking, CRM, Customer Portal, Invoicing, Forms, and a mobile app for total job management.
IndusTrack Features
- Complete Jobs Management: Covers scheduling, dispatch, forms and work orders, workflow, and more.
- Fleet Management: Tracks vehicles with built-in GPS tracking. Saves money on fuel and sends alerts about maintenance needs and exceptional behaviors.
- Customer Relationship Management: Features secure portals, email, and text notifications and enables support teams to find customer, job, or tech status immediately.
- Workflow Automation: Enables contractors to focus on growth by automating workflows such as advanced dispatching, scheduling, and managing service agreements.
- Financial Management: Includes billing and invoicing capabilities, payroll management, and financial reporting tools to help businesses track their financial health.
- Mobile Accessibility: Designed for both desktop and mobile use.
- Customer Engagement: Allows clients to access job statuses, invoices, and estimates.
IndusTrack Target Market
Small to large contractors in plumbing, heating, cooling, mechanical, and electrical industries who serve both commercial and residential customers in new construction or servicing existing construction.
IndusTrack Pricing
The cost of IndusTrack starts at $35/tech/month plus setup fees. A 30-day trial is available, but there is no free version.
Product Overview
Developer Overview
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User Reviews of IndusTrack
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Easy-to-use mobile app for commercial contractors
Easy-to-use mobile app for commercial contractors.
Pros
For the past five years, my HVAC technicians have been using IndusTrack’s mobile app. It empowers them to access all the details and information related to their jobs directly from the mobile app. The mobile app is very user-friendly for my team, and it doesn’t require a lot of technical training to use it. I would highly recommend IndusTrack to others in the commercial field service industry.
Cons
So far, I am satisfied with the software.
IndusTrack has helped me get paid faster
IndusTrack has helped me get paid faster.
Pros
A few months back, I wanted software for my AC business. After evaluating all the commercial contractor software options, I chose IndusTrack. It helps me generate proposals from existing templates, which is keeping me away from the headache of preparing them manually. I can send estimates within seconds with all the relevant details to my clients and get online signatures ASAP. Now, with all workflows managed digitally, I get paid faster.
Cons
No issues with the software, it's working perfectly fine.
Scheduling & Dispatching is made easy with IndusTrack!
Scheduling & Dispatching is made easy with IndusTrack!
Pros
Creating schedules for my employees and dispatching jobs to them is now an easy task for me, thanks to IndusTrack. It lets me see what I have scheduled, what is left unassigned, what is dispatched, and what is completed in the jobs. It is a centralized platform, as I can review my employee details, my jobs details, my invoices, my equipment, and everything in this platform. This software is a true gem for commercial field service industry.
Cons
So far, I'm not facing any issues with the software.
IndusTrack is saving me 20% of my total expenses
IndusTrack is saving me 20% of my total expenses.
Pros
I just started using IndusTrack because I needed a platform that could manage my workflows and is not heavy on my pocket. I must say the features I’m getting are exceptional - from scheduling to providing great customer experience, everything is in one software. Before IndusTrack, I was using separate tools for different aspects of my business, and it was costing me a lot. If you are looking for a budget-friendly software that would cover your needs, then I would highly recommend using IndusTrack.
Cons
I'm satisfied with the software and haven't found any issues yet.
IndusTrack has been a true partner in our business growth
IndusTrack has been a true partner in our business growth.
Pros
With IndusTrack, we have better control over dispatching technicians and managing jobs. It provides all the useful data for making informed business decisions. With the help of the right analytics and built-in reports for our business, we don’t have to spend hours seeing how many estimates are converted to jobs or which jobs are more profitable. The system fetches all the required information. IndusTrack has played an important role in growing our business. Highly recommended software for field service management.
Cons
There have been some occasional lags, but overall, there haven't been many issues.
I can now track jobs hours accurately with IndusTrack
I can now track jobs hours accurately with IndusTrack.
Pros
I started using IndusTrack back in 2019, and it was the best decision for my plumbing business. I can now see how much time is logged on to each job. It helps me accurately track employees starting and ending shifts in the field. I can easily view, edit, and adjust my team members timesheets in real-time. It offers more features and capabilities than any other software for commercial contractors. IndusTrack’s user-friendly interface makes it the top choice in the commercial plumbing industry. The best part is, everything is at your fingertips, and you can track anything from anywhere with ease.
Cons
So far it's good, nothing to worry about.
IndusTrack has reduced my dependency on paperwork
IndusTrack has reduced my dependency on paperwork!
Pros
“IndusTrack has changed the way we do business. We used to spend a lot of time accessing scattered customer data, but now we manage all the customer information in one place because of IndusTrack. With the help of digital record-keeping, it eliminates the need for physical paperwork. Our techs are no longer handicapped by missing job history; they have it all at their fingertips. There is no risk of losing customer records. I would highly recommend IndusTrack to others in the commercial field service industry.”
Cons
Haven't found any issues in the software so far.
The one software you need for REAL results
The one software you need for REAL results.
Pros
IndusTrack is seriously a right-hand for our field work. We use live maps to track our techs and customers in real time, which helps us understand what's happening with ongoing jobs. It's super easy to stay in the loop with updates on jobs, too – they just flow right in. And the friendly interface? It's a breeze to find customers, jobs, trucks, and our team. This visual tool really helps us make smart decisions and get things done faster. IndusTrack is a total must if you want smooth tech tracking and better job handling. It's like a boost for getting things done right.
Cons
So far,so good.
The only commercial field service software you'll ever need!
The only commercial field service software you’ll ever need!
Pros
IndusTrack has made a huge difference in my plumbing business. I can easily keep track of everything that's happening from anywhere. It has more features and capabilities than any other software for commercial services. The best part is, it focuses on the small details that save us a lot of time for tracking and monitoring.
Cons
Sometimes you get lost in a lot of features, but then their support is one of the best.
IndusTrack stands out as the ultimate software solution
I just love the way IndusTrack does the tasks for me.
Pros
IndusTrack stands out as the ultimate software solution for commercial service contractors. I have been working in the commercial industry but was using a lot of different software to cover everything separately. The software's unique features and user-friendly interface make it the top choice in the commercial HVAC industry. From workflow management to scheduling, invoicing, and client reminders, IndusTrack covers all bases, making it the go-to software for optimizing operations and maximizing profitability in the commercial service sector.
Cons
With IndusTrack, it's so far, so good. There are a few minor bugs, but nothing that I'd count as a dealbreaker.
- Internet Software & Services
- 11-50 employees
- Annual revenue $1M-$10M
We don't know we'd operate without it
Great! We don’t know we’d operate without it.
Pros
Me and my team started using IndusTrack back in 2018. Since then, I must say that it has taken over my manual tasks. One of the standout features of this software is a collection of dispatching and tracking together. From managing service calls and scheduling to tracking inventory and generating invoices, the software offers comprehensive solutions that have saved me valuable time and effort. I am delighted with the results I have achieved through their software, and I highly recommend it to others in the HVAC industry.
Cons
Nothing found till now.
I am highly satisfied with Industrack
I am highly satisfied with Industrack
Pros
I recently had the opportunity to use the HVAC field service software provided by Industrack, and I must say that it has greatly simplified my processes and significantly increased my productivity. I am delighted with the results I have achieved through their software, and I highly recommend it to others in the HVAC industry. One of the standout features of this software is its ability to streamline various aspects of my business operations. From managing appointments and scheduling to tracking inventory and generating invoices, the software offers comprehensive solutions that have saved me valuable time and effort. The user-friendly interface and intuitive navigation make it easy to adapt to the software, even for those with limited technical knowledge.
Cons
I have'nt dicovered the cons up till now
IndusTrack Review
They were able to completely implement my workflow from getting a call to taking payment
Pros
All in one software for techs, office, and vehicles
Cons
Allow different merchants for payment processing
IndusTrack Review
We love how easy having both GPS tracking and scheduling in the same software makes dispatching. If any scheduling changes come up, moving jobs around is a breeze.
