Pipedrive
Pros
- Easy to set up
- Strong team collaboration features
- High customer support satisfaction
Cons
- Specialized features require paid add-ons
- Cost prohibitive for small teams or startups
About Pipedrive CRM
Pipedrive is a customer relationship management (CRM) platform designed to help businesses grow by streamlining their sales processes. Developed by salespeople for salespeople, it focuses on the user-friendliness and effectiveness of managing leads and deals, tracking communications, and automating repetitive tasks.
Trusted by over 100,000 companies in 179 countries, Pipedrive offers a straightforward way to manage your sales pipeline, from the first interaction with a potential customer to closing the deal.
Features
- Visual Sales Pipeline: See your entire sales funnel at a glance and update deals easily.
- Customizable Pipeline: Adapt the sales pipeline to match your specific sales cycle.
- Team Collaboration: Collaborate on deals and share updates with team members.
- Activity Reminders: Schedule reminders for follow-ups and other sales activities.
- Segment Leads: Filter and categorize leads for targeted communications.
- Contact History: Access complete history of interactions for each contact.
- Web Forms: Generate leads with customizable online forms on your website.
- Reporting and Dashboards: Get detailed analytics and track your goals.
- Revenue Forecasting: Predict sales volume and revenue.
- LeadBooster: Capture more leads through specialized tools.
- Web Visitors: Identify organizations browsing your website.
- Smart Docs: Centralize documentation and enable trackable quotes.
- Campaigns: Create and send customizable email campaigns.
- Projects: Project management with kanban boards and task automation.
Pros
- Easy to set up and intuitive to use.
- Visual pipeline makes it simple to track progress.
- Customizable to fit specific business needs.
- Robust analytics for data-driven decision-making.
- Strong team collaboration features.
- High customer support satisfaction and numerous third-party integrations.
Cons
- May require additional paid add-ons for specialized features.
- Could be expensive for small teams or startups on a budget.
- Might have a learning curve for those new to CRM software.
Pricing
| Plan | Cost | Includes |
|---|---|---|
| Essential Plan | $14.90/user/month (billed annually) | Basic lead and deal management features, 400+ integrations, and multi-language support. |
| Advanced Plan | $27.90/user/month (billed annually) | Includes all Essential features plus email sync and automation builders. |
| Professional Plan | $49.90/user/month (billed annually) | Includes all Advanced features plus deeper reporting capabilities and contract management. |
| Power Plan | $64.90/user/month (billed annually) | Designed for larger teams, includes all Professional features plus project planning and phone support. |
| Enterprise Plan | $99.00/user/month (billed annually) | Ultimate feature set including enhanced security and unlimited customizations. |
Various add-ons like LeadBooster and Smart Docs are available at extra cost. A 14-day free trial is available for all plans, no credit card required.
Product Overview
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