SugarCRM
A customer relationship management software with custom flows and dashboard visuals.
Product Overview
SugarCRM is a customer relationship management software offering clarity in sales, marketing tools, and enhancing customer service. Available as a cloud-based solution, it’s accessible on multiple devices. SugarCRM offers different subscription plans for a range of organizational sizes, and features extensive CRM tools, including mobile apps, multilingual support, and advanced reporting and forecasting capabilities.Pros
- Advanced reporting and forecasting capabilities
- Multilingual support
- Strong customization options, including API integration
Cons
- Limited functionality for non-marketing/sales teams
- Occasional slow data synchronization
- Complex back-end navigation for report and dashboard creation
Target Market
Marketing and advertising agencies or sales-oriented teams in medium to large-sized companies.SugarCRM is a customer relationship management tool designed to enhance customer acquisition and retention. It offers clear visibility into sales processes, marketing tools, and promotes customer satisfaction. Key features include its user-friendly nature, adaptability for specific business needs, and ability to integrate with existing technology. SugarCRM is cloud-based, ensuring accessibility from various devices.
Video Overview
SugarCRM Key Features
- Sales, marketing, customer service automation
- Advanced dashboards
- Mobile CRM, with apps for Android and iPhone, and offline sync options
- Global CRM capabilities with multilingual and multi-currency support
- Social CRM, integrating with platforms like Facebook, LinkedIn, Twitter
- Advanced features like sales forecasting, reporting, and workflow automation
- Cloud deployment options with guaranteed service levels and data storage facilities.
- SugarOutfitters marketplace for platform add-ons
Pricing
Sell Module
All plans are billed annually.
- Essentials Plan: $19/user/month 3 user minimum and 9 user maximum
- Standard Plan: $59/user/month 10 user minimum
- Advanced Plan: $85/user/month 10 user minimum
- Premier Plan: $135/user/month 10 user minimum
Market Module
- Starting at $1,000/month
Serve Module
- $80/user/month
Product Overview
Developer Overview
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