SS&C SKYLINE
4 Reviews 1.5/5 ★ ★ ★ ★ ★A property management software featuring accounting, financial reporting, work order management, and maintenance scheduling.
Product Overview
SS&C SKYLINE software is an accounting solution for small to midsize real estate firms. It delivers integrated tools for property management, accounting, tenant and lease management, financial reporting, maintenance scheduling, and work order management. SKYLINE features a real-time reporting dashboard, offering performance assessments of all properties from a single screen.Pros
- Customizable reports are easy to run and interpret
- Offers specialized solutions for commercial and residential properties
- Responsive technical support
Cons
- High learning curve
- Some limitations in fields for data entry
- Could use more comprehensive documentation
Target Market
Small to midsize real estate firms looking for a property management solution that integrates accounting, leasing, and facilities management. Beneficial for those requiring strong reporting capabilities and customer support.SKYLINE Property Management software manages commercial, retail, residential, and industrial properties. It captures extensive data and functions as a dynamic lease management and accounting system. The software is designed to enhance property performance, increase investor returns, and meet tenant expectations.
SKYLINE Property Management Key Features
- Real-Time Information Tool: Offers a web-based dashboard for analyzing performance, revenue, and operations.
- Credit Report Processing: Provides instant online credit reports, streamlining tenant vetting.
- Unit and Occupant Management: Tracks detailed information about units and occupants, including historical data.
- Property Organization: Facilitates categorization of properties by type and status.
- Reporting: Includes extensive operational and financial reports like vacancy reports and lease expirations.
- Cost and Inventory Control: Manages maintenance and repair costs, optimizing inventory levels.
- Proven Solution: Recognized for handling complex lease structures and providing detailed reporting.
- Integrated Functionality: Combines lease administration and tenant and property database with a general ledger and financial reporting system.
Accounting
- Comprehensive Functionality: All-in-one financial accounting system including lease analysis and cash management.
- Advanced General Ledger: Manages multiple properties and budgets, providing extensive audit trails.
- Accounts Payable: Automates payment processes and maintains control over financial transactions.
- Job Ledger: Tracks expenses and controls expenses through detailed budget comparisons.
Facilities Management
- Cost Management: Controls maintenance and repair costs with powerful reporting features.
- Inventory Optimization: Manages purchase costs and inventory levels.
- Data Integration: Transfers data seamlessly to various accounting modules.
- Electronic Work Order Management: Handles service calls efficiently with automated processes.
Property Management
- Comprehensive Tracking: Maintains complete records of properties, including building information, insurance, and ownership details.
- Unit-Specific Information: Tracks details like location, features, and charge schedules.
- Occupant Information Storage: Manages lease information, charges, and historical sales volumes.
Reporting
SKYLINE’s advanced financial reporting and custom report writing features provide detailed operational and financial information that can be packaged for specific requirements to improve property management and bottom-line results.
Critical task reports include:
- Vacancy reports
- Multiple rent rolls
- Scheduled maintenance
- Lease expirations
- Insurance expirations
- Cash and adjustments
- Sales productivity reports
- Detailed reporting on all levels
- Property summary and detail
- Unit detail
- Occupant ledger
- Credit balance reports
- Activity reconciliation
- Delinquency/aging reporting
Electronic Report Archiving: This feature allows for the organization and storage of reports in various formats like Excel, Word, PDF, and XML. It enables quick access to historical data, facilitating the analysis of business performance, revenue, and operations from a single platform.
Custom Report Creation: Integrating with Crystal Reports Writer, this tool enables the crafting of tailored reports, including pie charts and histograms. It utilizes specific data fields from SKYLINE, transforming raw data into insights.
In-Depth Financial Reporting: This aspect involves generating financial reports, including detailed analyses of budgets, transactions, vouchers, CAM property reconciliations, vendor profiles, and multi-period comparisons.
Extensive Operational Reporting: This functionality includes a range of detailed operational reports, such as notices, occupant ledgers, condo sales statuses, and chronological occupant ledger details, providing a clear view of the operational status.
Product Overview
Developer Overview
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User Reviews of SS&C SKYLINE
Write a ReviewSS&C SKYLINE Review
We have tolerated the software for the time we used it, in part because we dreaded having to go through the data conversion and transition to a new software. We finally have made the move and we are kicking ourselves for not doing it sooner.
Pros
There isn't anything that I can say I really "like" about this software.
Cons
We have grown to live with the multiple pop-up windows required to get to a particular report or function. It seems like the user interface was badly conceived from the beginning and they just have never modified it over the years. The customer support is difficult to contact and when you do finally connect with them, it really depends on who you are working with to get the real answer to your questions. It seems like some of the CSR are not well versed in the software and you made need to be connected to another CSR. They have several modules that are available at additional costs, which seem like they should be included with the basic software. They also seem to churn through sales reps, as we have have many of them over the years. Not sure if that is the nature of software sales or a reflection on the product and the management.
This software is not intuitive, lacks reporting data
This software is not intuitive, lacks reporting data, no delinq. comments, comments all lumped into one, accounting is not accrual like it should be, takes 20 steps to do a single thing; especially under an occupant. I should be able to pull reporting, ledger, notices, everything from occupant information, but nope, gotta click out of 1 window and go through 5-6 more to get to area that should be a click away. How about this, merge Realpage and Appfolio/Yardi systems and you might have something that works; this is garbage.
Pros
In relation to other software mgmnt systems, by far this is the worse of them all. From accounting end to property management end, this is subpar at best. It lacks many necessary features, everything is an upgrade, support is non-existent, and IP communications for send out mass emails is a nightmare. I will work with Realpage, Yardi or Appfolio any day of the week over this crap.
Cons
Everything.
SS&C SKYLINE Review
There NEEDS TO BE AN EASIER WAY TO CONTACT SUPPORT
Pros
NEEDS AN EASIER WAY TO CONTACT SUPPORT
Cons
NO SUPPORT CONTACT INFO ANYWHERE ON SITE
- Real Estate
- 1-10 employees
- Annual revenue $1M-$10M
SS&C SKYLINE Review
The connectivity of this system as well as the accrual accounting process is horrible.