SugarCRM
A customer relationship management software with custom flows and dashboard visuals.
Product Overview
SugarCRM is a customer relationship management software offering clarity in sales, marketing tools, and enhancing customer service. Available as a cloud-based solution, it’s accessible on multiple devices. SugarCRM offers different subscription plans for a range of organizational sizes, and features extensive CRM tools, including mobile apps, multilingual support, and advanced reporting and forecasting capabilities.Pros
- Advanced reporting and forecasting capabilities
- Multilingual support
- Strong customization options, including API integration
Cons
- Limited functionality for non-marketing/sales teams
- Occasional slow data synchronization
- Complex back-end navigation for report and dashboard creation
Target Market
Marketing and advertising agencies or sales-oriented teams in medium to large-sized companies.SugarCRM is a customer relationship management tool designed to enhance customer acquisition and retention. It offers clear visibility into sales processes, marketing tools, and promotes customer satisfaction. Key features include its user-friendly nature, adaptability for specific business needs, and ability to integrate with existing technology. SugarCRM is cloud-based, ensuring accessibility from various devices.
Video Overview
SugarCRM Key Features
- Sales, marketing, customer service automation
- Advanced dashboards
- Mobile CRM, with apps for Android and iPhone, and offline sync options
- Global CRM capabilities with multilingual and multi-currency support
- Social CRM, integrating with platforms like Facebook, LinkedIn, Twitter
- Advanced features like sales forecasting, reporting, and workflow automation
- Cloud deployment options with guaranteed service levels and data storage facilities.
- SugarOutfitters marketplace for platform add-ons
Pricing
Sell Module
All plans are billed annually.
- Essentials Plan: $19/user/month 3 user minimum and 9 user maximum
- Standard Plan: $59/user/month 10 user minimum
- Advanced Plan: $85/user/month 10 user minimum
- Premier Plan: $135/user/month 10 user minimum
Market Module
- Starting at $1,000/month
Serve Module
- $80/user/month
Product Overview
Developer Overview
Related Products
User Reviews of SugarCRM
No reviews have been submitted. Do you use SugarCRM? Have you considered it as part of your software evaluation process? Share your perspective by writing a review, and help other organizations like yours make smarter, more informed software selection decisions!
