Teamwork.com
A professional services automation platform for agencies, consultancies, and IT service providers that bill clients by the hour.
Product Overview
Teamwork.com is a professional services automation (PSA) platform for teams that bill clients for their time. It pairs project management with resource scheduling, time tracking, and budget tracking, so agencies and consultancies can see margin per project instead of just task status.
TeamworkAI adds assistants for project setup, resource scheduling, and forecasting. Quoting, multi-currency budgets, and role-based scheduling are reserved for the top two tiers.
Pros
- Billable utilization and project margin reporting are built in, not bolted on.
- Free plan for up to 5 users; paid tiers start at $9.99/user/month billed annually.
- Collaborators are a free license type on every plan; client users are free on paid plans.
Cons
- Reviewers report slow loading and lag on large projects with deep subtask trees.
- Navigation is often described as cluttered; new users take time to find features.
- Quoting, multi-currency budgets, and skill-based scheduling need the quote-only Optimize tier.
Target Market
Agencies, consultancies, IT service providers, and in-house creative or marketing teams that bill by the hour and need utilization and margin data alongside project delivery.Not Recommended For
Teams that only need task tracking and will not use the time, budget, or utilization features, since most of what justifies the price sits in the financial tooling.Teamwork.com Software Features
Project Delivery
- Task lists, subtasks, and milestones across list, board, table, and Gantt views.
- Project templates for repeated engagement types.
- Custom workflow stages that apply across multiple projects.
- Proofs for client review, approval, and revision rounds.
- Intake forms that convert client requests into tasks.
- Automations triggered by task, date, or status changes.
Resource Management
- Scheduling by person, role, or skill.
- Capacity planning with workload and bottleneck views.
- Utilization tracking against billable targets.
- Forecasting for upcoming projects and hiring decisions.
- Tentative projects for scenario planning before work is won.
- Calendar sync covering regional holidays, meetings, and external events.
Cost and Profitability
- Project budgets with spend threshold alerts.
- Time tracking by timer or manual entry, marked billable or non-billable.
- Custom rates set by role, project, or client.
- Retainer and recurring budget management.
- Multi-currency conversion.
- Client invoicing with Xero and QuickBooks sync.
Reporting and Client Access
- Profitability reports at project and client level.
- Planned vs. actual variance on scope and hours.
- Utilization and billable ratio reports.
- Custom reports grouped by project, user, task, or milestone.
- Client dashboards showing progress on a client’s own projects.
- Free collaborator licenses, with no stated project limit.
- Free client user licenses, each limited to 5 of their client company’s projects.
Add-On Modules
Teamwork.com sells four products alongside the main platform:
- Teamwork Desk: Support ticketing that converts tickets into project tasks. Priced separately at $9.50/user/month (Starter, up to 10 agents), $17/user/month (Pro, unlimited agents), and $33/user/month (Premium), billed annually, with an Enterprise tier at quote. 30-day trial.
- Teamwork Chat: Internal team messaging with desktop apps. Pricing is not published.
- Teamwork Spaces: Document and knowledge workspace. Pricing is not published.
- Teamwork Connect: Data connector for business intelligence and reporting tools.
The following are gated by plan tier rather than sold separately:
- Capacity planning (Accelerate and above)
- Time budget management and retainers (Accelerate and above)
- Client invoicing (Accelerate and above)
- Quoting (Optimize and above)
- Multi-currency budgeting (Optimize and above)
- Role and skill-based scheduling (Optimize and above)
- Profitability insights (Optimize and above)
- Single Sign-On and advanced security (Enterprise)
Additional connections include: HubSpot, QuickBooks, Xero, Salesforce, NetSuite, Slack, and Microsoft Teams, from a library of 150+.
Teamwork.com Software Pricing
| Plan | Price | Billing | Users |
|---|---|---|---|
| Free | $0 | – | Up to 5 users, 5 projects |
| Basics | $9.99/user/month | Billed annually | 3-user minimum |
| Accelerate | $24.99/user/month | Billed annually | 5-user minimum |
| Optimize | Quote only | Custom | – |
| Enterprise | Quote only | Custom | – |
Annual billing saves 29% against monthly. Paid plans include a 14-day trial with no credit card.
Typical fit is 10 to 250 employees. The free plan caps at 5 users, Basics carries a 3-user minimum, and Accelerate a 5-user minimum, so the practical floor is a small billing team rather than a solo operator.
Buyers who need quoting, multi-currency budgets, or role-based scheduling at a published price will not find one, because those require the quote-only Optimize or Enterprise tiers. Organizations running very large projects with heavy subtask nesting should trial for performance first.
Teamwork Desk is licensed separately from the figures above. Teamwork Chat and Teamwork Spaces do not publish pricing.
Product Overview
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