A sales CRM software made by customers.

About Zoho CRM

Zoho CRM is a 360º online business management platform that caters to the needs of businesses of all types and sizes. Track leads, nurture them along the sales funnel, collaborate in real time and monitor business trends from a centralized hub. Over 250,000 businesses in 180 countries use Zoho CRM.

Zoho is the only legacy CRM since 2005 to offer users 40+ native apps & 500+ third-party extensions.

Video Overview

Zoho CRM Features

Zoho CRM offers everything you need to increase leads, accelerate sales, and measure sales performance.

  • Journey Orchestration
  • AI-powered Prediction and Recommendations
  • Business Intelligence
  • Remote Work Functions

Zoho CRM Target Market

Businesses of all sizes and types–enterprise, SMBs and freelancers, can opt for Zoho CRM.

Zoho CRM Pricing

The cost of Zoho CRM starts at $14/user/month billed annually. There is a free trial available. There is a free version available.

Product Overview

Market Focus

Ratio of reviewers by organization size.

Industry Focus

Ratio of reviewers by sector.

29%
29%
Consulting
15%
15%
Service
13%
13%
Hospitality
10%
10%
Professional Services
10%
10%
Sports, Arts, & Entertainment
Other Industries:
  • Marketing (10%)
  • Software Development (9%)

User Reviews of Zoho CRM

★★★★★
★★★★★
Submitted on April 13th, 2021 by Ignacio Galarraga from The Netmen Corp

Anybody can use Zoho. The interface is straightforward, and the initial trial setup took very little effort. Zoho had all of the functionality that we could ever need, at a fraction of the cost of Salesforce. It felt much more intuitive, and I was sure we would be very happy moving forward with Zoho.

★★★★★
★★★★★
Submitted on November 19th, 2018 by an anonymous Zoho CRM user.

The CRM functionality is great and it has the bare bones inventory I need. I do think it lacks in accounting a little bit. I wish the accounting was more complete so I wouldnt feel the need to search for an outside accounting solution to pair with it.

★★★★★
★★★★★
Submitted on August 8th, 2018 by Edward McCallister from E*TRADE

I have been benefiting a lot from Zoho in business areas, which is why this platform has been helping me with my financial management and has given me a secure platform to show my sales and control marketing to the maximum that can attract customers.

The Good…

I like Zoho because this platform has absolutely everything a company needs to have total control of what goes in and out of the sales area, in such a way it offers Sales, Marketing and CRM services, services that have a long term Strong influence on what you can do. In summary, I consider that Zoho is positive because it completely helps the financial management of a company and helps control potential customers.

The Bad…

The negative point that I have noticed in Zoho is that this application does not develop in a good way on mobile devices, it is somewhat tedious the fact of not being able to control the sales or manage the sales reports of a company through the application of Zoho for phones mobile

I