A software system designed by Zoho Corporation.

About Zoho

Zoho is a suite of software and applications that can combine to streamline business operations. Some applications include Zoho Books, Zoho CRM, Zoho Desk, and more.

Available Zoho Apps

  • Zoho CRM: The core Sales & Marketing arm of Zoho will let you reach out to prospects at the right moment and engage them across every channel. Zoho CRM software helps businesses of all sizes close more deals the smarter way. The app includes functionalities such as social integration, marketing campaigns, website management, contact management, and more.
  • Zoho Books: The finance arm of Zoho, these accounting software functionalities will help manage financials and automate your business workflows. This includes apps for inventory, invoices, subscriptions, expenses, and a checkout tool.
  • Zoho Email: Email hosting for your business. Allows your workforce to connect and share data. Includes communication tools, document sharing, project management, notebooks, wikis, and more.
  • Zoho Desk: An IT & help desk tool that acts as a ticketing system that can help increase agent productivity and give performance metrics to increase customer service efforts.
  • Zoho Recruit: A human resource tool that handles recruiting and applicant tracking to help streamline your hiring process.
  • Zoho Analytics: The business intelligence, reporting and analytics portion of Zoho. Zoho Analytics (previously, Zoho Reports) is a self-service BI and data analytics software that lets you create visually appealing data visualizations.

Zoho can be purchased as a bundle, called Zoho One. The bundle includes a suite of more than 40 integrated apps that you can turn on at a moment’s notice. The solution can also be purchased by each core group, listed above, including CRM Plus, Workplace, Finance Plus, and IT Management.

Target Market

  • Used by 40 million users globally
  • Companies of all sizes


  • Zoho One starts at $30/user/month, minimum 5 users
  • Zoho CRM Plus starts at $50/user/month
  • Zoho Workplace starts at $3/user/month
  • Finance Plus starts at $99/month for up to 10 users
  • ServiceDesk Plus starts at $10/technician/month
  • 30-day free trials available

Product Overview

Market Focus

Ratio of reviewers by organization size.

Industry Focus

Ratio of reviewers by sector.

Professional Services
Sports, Arts, & Entertainment
Other Industries:
  • Marketing (10%)
  • Software Development (9%)

User Reviews of Zoho

Submitted on November 19th, 2018 by an anonymous Zoho user.

The CRM functionality is great and it has the bare bones inventory I need. I do think it lacks in accounting a little bit. I wish the accounting was more complete so I wouldnt feel the need to search for an outside accounting solution to pair with it.

Submitted on August 8th, 2018 by Edward McCallister from E*TRADE

I have been benefiting a lot from Zoho in business areas, which is why this platform has been helping me with my financial management and has given me a secure platform to show my sales and control marketing to the maximum that can attract customers.

The Good…

I like Zoho because this platform has absolutely everything a company needs to have total control of what goes in and out of the sales area, in such a way it offers Sales, Marketing and CRM services, services that have a long term Strong influence on what you can do. In summary, I consider that Zoho is positive because it completely helps the financial management of a company and helps control potential customers.

The Bad…

The negative point that I have noticed in Zoho is that this application does not develop in a good way on mobile devices, it is somewhat tedious the fact of not being able to control the sales or manage the sales reports of a company through the application of Zoho for phones mobile